Ophelos is trying to rip me off with a wrongful balance from Virgin. I keep telling them that I have received confirmation from Virgin that it is the wrong balance, however they will not update. T... Ver mais
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Leia as opiniões dos outros
Dealing with the company, I first was stressed due to not working and finding it hard, mentally and physically due to a bad injury I had suffered for a year. The staff has empathy and dealing with the... Ver mais
I was hesitant at first as ive never heard of this company and have previously beeb strong armed into arrangements by other companies. The lady I spoke to was brilliant and it actually felt like s... Ver mais
Really helpful, very patient, no threatening emails or calls. Someone stated previously that if all debt companies behaved like this, people would resolve debt quicker. I agree. So sad to see so ma... Ver mais
Informações sobre a empresa
Sobre Ophelos
Escrito pela empresa
Resolve your debts, your way.
Ophelos is a new kind of debt resolution company: one with a social purpose and mission: to put people and their wellbeing first. We are deeply committed to building a fairer debt resolution process for everyone.
Informações de contacto
1 Finsbury Ave., EC2M 2PF, London, Reino Unido
- support@ophelos.com
- ophelos.com
4,2
Bom
508 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 45% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy process
1 de setembro de 2025
Useful information on how to use their…
Useful information on how to use their website
31 de agosto de 2025
Absolutely lovely Lady and very patient…
Absolutely lovely Lady and very patient and understanding. A real credit to your team
29 de agosto de 2025
Opinião espontânea
Scam!!
Scam!!! Claiming debt for something I’ve never used and for a name I don’t know. Definitely can’t be me, I’m in an IVA so good luck with that. TAKE ME OFF THE SYSTEM!
29 de agosto de 2025
Opinião espontânea
Absolutely great service by all the…
Absolutely great service by all the staff I have had contact with at Ophelos helped me sort out and pay off my debt with them as quickly as possible
28 de agosto de 2025
Very helpful and not dismissive in any…
Very helpful and not dismissive in any way.
27 de agosto de 2025
I’ve had a good experience with…
I’ve had a good experience with everyone I have spoken too
23 de agosto de 2025
The best company I've ever known that…
The best company I've ever known that deals with people in debts. No bullying, no pressure and very lenient as long as you keep in touch and don't take advantage.
23 de agosto de 2025
Easy to use website
22 de agosto de 2025
Nice good jobs .
22 de agosto de 2025
Brilliant company
Easy to use,if you carnt afford one month they let you have a break, no stress or feel under pressure
Excellent company
Payment plans are easy to set up
22 de agosto de 2025
Fake debt scaremongering
Horrible, horrible people. They're trying to scam my elderly mother out of money she doesn't owe, to a bank she has never had an account with. They need reporting to the ombudsman and the police.
21 de agosto de 2025
Opinião espontânea
Resposta da Ophelos
Hi,
We’re very sorry to hear about your mother’s experience. We want to be clear that Ophelos is not a scam — we are regulated by the Financial Conduct Authority (FCA) and only ever get in touch about accounts that have been referred to us by our clients.
We never want anyone to feel pressured or distressed, and we take situations like this extremely seriously. To investigate further and make sure this is resolved, we’d be grateful if you could reach out to us at support@ophelos.com
with your mother’s details so that we can confirm whether we are contacting the right person and take any necessary action.
Best,
The Ophelos Team
Quick and easy by selecting the best…
Quick and easy by selecting the best options
20 de agosto de 2025
"A quick and easy way to re-pay” - that would make a great tag line
A quick and easy, with no anxiety - (as you don’t need to speak to someone unless you find it hard to meet the lowest monthly payment, luckily I could, but felt if I had to it would be a comfortable conversation) on making an easy to setup repayment plan.
easy navigated option and simple and quick to do, I feel a weight lifted!
18 de agosto de 2025
I paid on time the full balance when…
I paid on time the full balance when asked nearly a month ago, and they still haven’t cleared my debt with Clearpay!! Obviously a scam!!
18 de agosto de 2025
Opinião espontânea
Resposta da Ophelos
Hi,
Thank you for your review and we’re sorry to hear about this experience. We understand how concerning it must feel to believe you’ve cleared your balance but to still see the debt as outstanding.
Please be assured that Ophelos is a regulated company, authorised by the Financial Conduct Authority (FCA), and not a scam. We’d really like to investigate this further for you. If you could reach out to us at support@ophelos.com
with your account reference or payment details, we’ll look into resolving this and ensuring your balance is updated correctly.
Best,
The Ophelos Team
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