Ophelos is trying to rip me off with a wrongful balance from Virgin. I keep telling them that I have received confirmation from Virgin that it is the wrong balance, however they will not update. T... Ver mais
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Leia as opiniões dos outros
Dealing with the company, I first was stressed due to not working and finding it hard, mentally and physically due to a bad injury I had suffered for a year. The staff has empathy and dealing with the... Ver mais
I was hesitant at first as ive never heard of this company and have previously beeb strong armed into arrangements by other companies. The lady I spoke to was brilliant and it actually felt like s... Ver mais
Really helpful, very patient, no threatening emails or calls. Someone stated previously that if all debt companies behaved like this, people would resolve debt quicker. I agree. So sad to see so ma... Ver mais
Informações sobre a empresa
Sobre Ophelos
Escrito pela empresa
Resolve your debts, your way.
Ophelos is a new kind of debt resolution company: one with a social purpose and mission: to put people and their wellbeing first. We are deeply committed to building a fairer debt resolution process for everyone.
Informações de contacto
1 Finsbury Ave., EC2M 2PF, London, Reino Unido
- support@ophelos.com
- ophelos.com
4,2
Bom
508 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 45% das suas opiniões negativas
Geralmente responde dentro de uma semana
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The debt in question is statute-barred
The debt in question is statute-barred; check these things before hounding me.
As this debt is Statute Barred, remove all contact details for me from your systems.
This is harassment
17 de setembro de 2025
Opinião espontânea
Resposta da Ophelos
Hi there,
Thank you for sharing your feedback. We’re sorry to hear about your experience. Our service team has now reached out directly, and your complaint is being investigated to resolve this matter.
We want to reassure you that we take your concerns seriously and will keep you updated throughout the process.
Best,
The Ophelos Team
Everything was easy to do and…
Everything was easy to do and understand. Glad to get this debt out of the way
17 de setembro de 2025
I owed a €120 bill with Klarna the debt…
I owed a €120 bill with Klarna the debt was then passed onto this company I was giving the option to pay in full or set up monthly repayments which worked best for me and the bill was still getting paid/cleared, however I followed the link I was provided and entered all details including the bank details repayments were to be taking from when I done this I then realised it actually took the whole €120 in one go leaving me with next to nothing in my account with young kids (my fault for getting myself in this situation) but u was trying to do right thing and clear debt at same time and set up monthly repayments only to find out that wasn't happening at all. First time dealing with this company
12 de setembro de 2025
Opinião espontânea
They make it easy to clear your debt…
They make it easy to clear your debt with out feeling pressurised
12 de setembro de 2025
Option for payment plan....
Options for payment plan that they offered online were good but didn't suit me, I spoke through their chat online to arrange a plan that suited myself & was greeted by a friendly & extremely helpful person who discussed my situation with understanding & professionalism. New payment plan was set up that suited my needs & this was done very quickly & the site was easy to use.
12 de setembro de 2025
Plans for idiots
Just easy and straight forward witch is good for idiots like me 🤣🤣 thanks
10 de setembro de 2025
Good advice and customer service
8 de setembro de 2025
Opinião espontânea
The lady I talked to was so helpful and…
The lady I talked to was so helpful and understanding it’s the best customer service agent I have ever spoke with she is an asset to your company
9 de setembro de 2025
Setting up a payment plan was quick.
5 de setembro de 2025
Halima was very helpfull and pleasant
Halima was very helpfull and pleasant, very nice to deal with people like that. Thank you very much.
4 de setembro de 2025
Opinião espontânea
Spoke with a lady Halima who was very…
Spoke with a lady Halima who was very patient and understanding.
Can’t speak highly enough of Ophelos.
Thank you Mike
087-691 5000
4 de setembro de 2025
Opinião espontânea
We are not sure why we keep receiving…
We are not sure why we keep receiving demands from this company for £59.44.
We have emailed them asking for information regarding the amount, with no response back. And even tried calling, no response.
We have never owed anyone a penny.
It feels like a scam
3 de setembro de 2025
Opinião espontânea
Suitable plan
2 de setembro de 2025
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