Ophelos is trying to rip me off with a wrongful balance from Virgin. I keep telling them that I have received confirmation from Virgin that it is the wrong balance, however they will not update. T... Ver mais
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Leia as opiniões dos outros
Dealing with the company, I first was stressed due to not working and finding it hard, mentally and physically due to a bad injury I had suffered for a year. The staff has empathy and dealing with the... Ver mais
I was hesitant at first as ive never heard of this company and have previously beeb strong armed into arrangements by other companies. The lady I spoke to was brilliant and it actually felt like s... Ver mais
Really helpful, very patient, no threatening emails or calls. Someone stated previously that if all debt companies behaved like this, people would resolve debt quicker. I agree. So sad to see so ma... Ver mais
Informações sobre a empresa
Sobre Ophelos
Escrito pela empresa
Resolve your debts, your way.
Ophelos is a new kind of debt resolution company: one with a social purpose and mission: to put people and their wellbeing first. We are deeply committed to building a fairer debt resolution process for everyone.
Informações de contacto
1 Finsbury Ave., EC2M 2PF, London, Reino Unido
- support@ophelos.com
- ophelos.com
4,2
Bom
508 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 45% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thieves. Scam. Stay away.
14 de maio de 2025
Opinião espontânea
Resposta da Ophelos
Hi Diego,
I'm sorry to see you've had a bad experience with Ophelos. If something looks wrong or you have questions or concerns, please get in touch at support@ophelos.com so we can take a look.
All the best,
The Ophelos team
Thieves
Thieves. They took money from me for a debt that was 25 years old. Being registered with the FCA they can’t do that. It’s in black and white in their terms of service. The debt i know absolutely nothing about and wasn’t me
They didn’t even say “stand and deliver” when they took my money.
And all these 5 star reviews are members of staff at Ophelos making reviews up, they get paid for each one. The difference is I can prove they are in many more cases than you can’t. Period. PLEASE TAKE ME UP ON THE OFFER. I CANT WAIT TO PROVE YOU WRONG YET AGAIN. Of course ignoring THIS review leaves you open to speculation on your internal review writing procedure. I’ll lay my house on you never taking this offer up.
Update I received my £209.99 plus damages agreed by the ombudsman. And donated it to a locale food bank I offered Ophelos to match my contribution to my local food bank or a food bank of their choice. They declined.. that tells you all you need to know about this company.
15 de maio de 2025
Opinião espontânea
Resposta da Ophelos
Hello,
We're very sorry to hear how frustrating this has been.
We understand you’ve already been in touch, and hope the team are helping to clear things up.
Just to clarify, all our reviews are from real customers – we don’t pay people to post them.
Wishing you all the best,
The Ophelos team
Brilliant.
Brilliant.. you managed to do what Clearpay has refused to help me with within seconds. Will never use Clearpay again. Thank you for letting me solve this issue.
12 de maio de 2025
Opinião espontânea
SCAM
STOP HARASSING PEOPLE FOR DEBT THEY DON'T OWE.
Received a text message and email from Ophelos saying I owed money off a 17 year old debt that was cleared in 2021,
another debt recovery agency called opos has been harassing me for the same debt on behalf of capquest..
They need to stop passing debt onto different agencies like Ophelos and once the debt is cleared your information should be wiped from the system..
I recommend you read
read reviews about Capquest and
Opos alot of people are Receiving letters,calls from these type of agencies about debt from companies they have never used,alot of people are being scammed because of capquest passing your information onto these companies.
12 de maio de 2025
Opinião espontânea
Resposta da Ophelos
Hi Nina,
We’re really sorry for the stress this has caused – we understand how upsetting it is to be contacted about a debt you believe was settled or isn’t yours.
It sounds like you’ve already been in touch with us, and we hope the team was able to explain what happened. If there’s anything still unclear or you’d like us to check something again, please email support@ophelos.com and we’ll look into it straight away.
We take data privacy seriously and only work on behalf of regulated UK businesses – but we absolutely agree no one should be chased unfairly.
The Ophelos team
The advisors had helped me throughout…
The advisors had helped me throughout and the payment plans where a great help thank you
11 de maio de 2025
Opinião espontânea
Unos estafadores
Unos estafadores, cómo intrum, quieren cobrar deudas de hace 20 años, que están pagadas, ellos insisten cada 2/3. Son unos estafadores, y luego solo salen reseñas buenas, cuando miles de gente que conozco han puesto, y no están publicadas
3 de maio de 2025
Opinião espontânea
Resposta da Ophelos
Hola,
Lamentamos mucho que hayas tenido esta experiencia.
Sabemos lo molesto que es recibir mensajes sobre una deuda que ya ha sido pagada o que tiene muchos años. Si ya nos has escrito, esperamos que el equipo haya podido ayudarte. Si aún hay algo sin resolver, por favor escríbenos a apoyo@ophelos.es y lo revisaremos lo antes posible.
Y solo para aclarar, todas nuestras reseñas son de clientes reales – no pagamos ni incentivamos las valoraciones.
Equipo de Ophelos
I think this company are amazing very…
I think this company are amazing very helpful and easy to understand
5 de maio de 2025
Opinião espontânea
I have a great experience with ophelos
1 de maio de 2025
The representative I spoke to was very…
The representative I spoke to was very professional and polite and friendly and understood my situation
23 de abril de 2025
Great Company
Easy to use website,easy set up repayment plan.
Friendly support staff if you are unable to make repayments.
28 de abril de 2025
Opinião espontânea
They are very helpful and understanding…
They are very helpful and understanding information you have to change your dates they are more then happy to help. I just want to say a big thank you for all you're help 😊😊😊
27 de abril de 2025
Opinião espontânea
Very happy with Ophelos
Great service from a company that was patient and understanding. Thank you Ophelos.
25 de abril de 2025
Opinião espontânea
They are always patient and ready to…
They are always patient and ready to reply my messages
Aminah support me with the information
She is polite with her message and makes me understand
Thanks to her and all
22 de abril de 2025
Hana Hana Hana!!!
Hana Hana Hana
You are a guiding light in this world.
We all go through seasons of life that test our strength.
Certain names, certain words, certain people—
They stay with us, becoming part of our story forever.
As Rumi once said:
“The wound is the place where the Light enters you.”
On behalf of all team members, thank you for your sincere efforts, your decency, and your quiet strength. Your presence matters.
Though I carry the weight of a right knee disability and work full-time through ongoing pain, I have not sought or accepted any help—neither from the government nor from private entities.
This is a personal choice.
This is my honour.
The challenges are many—
Rising bills, physical strain, emotional toll.
But still, I remain committed.
I love this life.
I believe in this beautiful start-up.
And even in solitude, I feel the power of perseverance.
As I write these words, there are tears in my eyes—
Not of defeat, but of strength born in silence.
We endure.
We grow.
We stand—together.
17 de abril de 2025
Ophelos made it stress-free & simple…
Ophelos made it stress-free & simple for me to pay off my remaining debt.. gave me subtle email reminders without bombarding me, which enabled me to remember - on payday to make the payment.
Never has sorting out a debt been so simple and easy.
17 de abril de 2025
Opinião espontânea
The lady I spoke to was understanding…
The lady I spoke to was understanding and helped me no end
14 de abril de 2025
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