Opticsonline Opiniões 

260
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Great price. No email confirmation from my order, which concerned me but I was eventually able to get in touch with customer service and they were very helpful.

Classificada 5 em 5 estrelas

I was actually not for buying expensive glasses but it was needed for me becasue my last cheap one broken in one year, and it's too soon :( This time I am decided to buy somethign nice and expensive,... Ver mais

Classificada 5 em 5 estrelas

I’m from Saudi Arabia , Honestly , i sent them my prescription by what Aap , and they helped me to find my contact lenses and sent them to Jeddah in 2 days by DHL . Do not hesitate to contact them by... Ver mais

Classificada 5 em 5 estrelas

I had 3 pairs of lenses replaced in my existing frames after my prescription had changed. The service was excellent as they sent someone to my villa and picked up the frames. After they viewed my glas... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de óculos de sol
  2. Fornecedor de lentes de contacto
  3. Grossista óptico

Sobre Opticsonline

Informação fornecida por diversas fontes externas

WHY OPTICSONLINE

Opticsonline.ae is one of the best and most honored online store for both sunglasses and eyeglasses. Opticsonline is the right place for the top brands, latest styles and trends. Opticsonline has gained an awesome reputation in the field of optical just because of it’s brandy collections and offers.

OPTICSONLINE COLLECTIONS

Opticsonline’s eyeglasses and sunglasses collection are designed to meet the requirements of your lifestyle. Opticsonline is proud to provide a huge range of shades & styles of eyeglasses. Any kind of design, shape or anything what you are looking for, we have got it.

FAST DELIVERY

Opticsonline love to make you see the world more clear and more beautiful. All the available in-stock items mostly shipped out within 1 working day, expect for those which are out-of-stock.

CUSTOMER SATISFACTION

Opticsonline’s motto is customer satisfaction first, Opticsonline provide the best customer service. If for any reason you are not satisfied with your order, you have 15 days to let us know and send the product back. Our customer service is always here to help you at info@opticsonline.ae or you can call us on +97142274769.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

260 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(260)

6 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Amazing service

Amazing service, so helpful when they didn’t have the stock of my usual contacts to help me find a replacement. Highly recommend

24 de maio de 2023
logótipo da Opticsonline

Resposta da Opticsonline

Dear Tamara,

Thank you so much for your amazing review! We're thrilled to hear that you had a positive experience with our service. Our team always strives to go above and beyond to assist our customers, even when we don't have the exact product they're looking for.

We understand how important it is to find the right contacts, and we're glad that we could help you find a suitable replacement when we didn't have your usual stock available. Customer satisfaction is our top priority, and we're delighted that you found our assistance helpful.

Your recommendation means a lot to us. We appreciate your trust in our service and are grateful for the opportunity to serve you. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

Thank you once again for your kind words. We look forward to serving you again soon!

Best regards,
Faheem

Classificada 4 em 5 estrelas

Хороший магазин оптики

Хороший магазин оптики. Покупала контактные линзы. Удачно, что была акция на вторую упаковку 50%. В итоге цена вышла намного выгоднее чем в офлайн оптиках. И еще положили подарок, жидкость для контактных линз.

24 de abril de 2023
logótipo da Opticsonline

Resposta da Opticsonline

спасибо вам, Лилия Мухаметзянова

Большое вам спасибо за ваш потрясающий отзыв

Classificada 4 em 5 estrelas

Purchase

The product arrived quite fast and was in good state. It was well packed and the product itself was up to standard. The only downside was that messages sent for clarifications on whatsapp have no response. Nonetheless, a good experience.

24 de março de 2023
Classificada 1 em 5 estrelas

Fast delivey but not accurate lens

Fast delivey but not accurate lens. The lenses are nor as prescribed. Sorry I am not willing to buy from you again

6 de março de 2023
logótipo da Opticsonline

Resposta da Opticsonline

Dear Thakif Al Fitian
Your lenses are Based on the Prescription you have provided, if you have any inquiries email info@opticsonline.ae
thank you

Classificada 2 em 5 estrelas

Horrible communication with delivery…

Horrible communication with delivery partner who was very rude. When I informed you opticsonline, no response

28 de fevereiro de 2023
logótipo da Opticsonline

Resposta da Opticsonline

We have forwarded your complaint to the management of the the courier company and strict action will be taken against the rider for your order.

Classificada 1 em 5 estrelas

I would give zero stars worse place…

I would give zero stars worse place ..they let you pay online later they tell you to wait for three weeks and still no one will help you

31 de dezembro de 2022
logótipo da Opticsonline

Resposta da Opticsonline

Dear Meera Saqer
I'm sorry to hear you had a frustrating experience, you place an order on cash on delivery, but the lenses are not available due shortage of production , you have paid online after the lenses arrived ,we have delivered the lenses

Classificada 1 em 5 estrelas

I have been sending messages about the…

I have been sending messages about the fraudulent charge of 2 orders that 1 needed to be cancelled and refunded. No one has replied

Please sort out today or I will inform police

12 de janeiro de 2023
logótipo da Opticsonline

Resposta da Opticsonline

Dear Ian
we know this was a frustrating experience
we have replied all your email on same day your refund has issued on jab 14 2023 - all proofs are attachment on your email

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