Very helpful team, I needed to get my order before my flight and they made sure that happened and followed up a lot until I received my package
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Very helpful team, I needed to get my order before my flight and they made sure that happened and followed up a lot until I received my package
A empresa respondeu
I spent AED 1,800 on glasses in Deira branch, but the experience was extremely disappointing. The lenses were poorly made — neither my near vision nor distance vision is clear. The staff’s advi... Ver mais
A empresa respondeu
خدمة العملاء لديكم سيئة للغاية اخبرتهم انني اود اعادة السلعة ثم اخبرني ان المندوب سياتي لاستعادة الشحنة وسيتم خصم 84 فقط ثم اخبرني بعد ذلك ان علي ان اذهب بنفسي الى شركة الشحن واقوم بدفع قيمة الشحن الت... Ver mais
A empresa respondeu
I've placed an order at 10:27 am yesterday which was a Thursday and my best hope was to receive the items on Saturday afternoon since it's already not early morning and Friday is the day off here.... Ver mais
A empresa respondeu
We are a dynamic and vibrant organization with roots going back to the early 1960’s. Our very first outlet in Dubai started in the year 1963 in Deira. Since then, we have grown and developed into a formidable Eye-wear chain in the United Arab Emirates.
Shop #32, Ground Floor, Opp Carrefour Hypermarket Al Waheeda Street, , 550, dubai, Emirados Árabes Unidos
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thanks to Faheem for quick service in managing the delivery, appreciate the support. Very kind and responsive

Resposta da Gulf Optic
Very helpful team,
I needed to get my order before my flight and they made sure that happened and followed up a lot until I received my package

Resposta da Gulf Optic
Great price and very responsive and. Fast delivery
Thank you for the fast delivery.

Resposta da Gulf Optic
Faheem is always ready to help. Quick and very good quality service!

Resposta da Gulf Optic
Stock not availble and they mention it availble

Resposta da Gulf Optic
Received a Whatsapp days after placing order saying my item was not in stock. Asked for a refund. Was instead told to wait 4 weeks for item to come back into stock.

Resposta da Gulf Optic
Great prices and very responsive to queries via the WhatsApp number. Well done. Will buy again.

Resposta da Gulf Optic
I spent AED 1,800 on glasses in Deira branch, but the experience was extremely disappointing.
The lenses were poorly made — neither my near vision nor distance vision is clear. The staff’s advice was not professional; it felt like they were more focused on selling higher-priced products rather than helping me choose what actually suits my needs.
One staff member (with a large beard) initially promised a correction, but later disappeared. When I followed up, the rest of the team asked me to pay again for new lenses instead of fixing their mistake.
Overall, very unprofessional service and a waste of money. I would not recommend this place to anyone.

Resposta da Gulf Optic
quick response from Faheem. fast delivery. thank you

Resposta da Gulf Optic
no response at all
they did not have my order in stock and never communicated that to me! I had to call and ask for myself after 3 days of no revert back from their side
Initially very impressed until I received my order which had half of the items missing. I had to call to find out why , at which point I was told that they were out of stock and that I would need to wait between 4 and 6 weeks! I should have been informed straight away.
I had a great experience at Gulf Optic. The staff were kind, patient, and truly human-friendly. They helped me find perfect frames with care and professionalism.

Resposta da Gulf Optic
Great experience buying lenses from Gulf Optic, the quality is excellent and very comfortable to wear. Fast delivery and smooth service made the whole process hassle-free!

Resposta da Gulf Optic
I recently purchased a pair of lenses for my wife from Gulf Optics, Sheikh Colony branch, Dubai. The staff Ms. Tania was very courteous. She did a thorough eye test and gave her recommendations. Prices were reasonable and delivery was very quick. My wife is absolutely happy with the new pair of lenses. I will definitely go there for my/our future needs also.

Resposta da Gulf Optic
I've received my sunglass next day
Very beautiful sunglass
Exactly same as photo
Iam really appreciated. Thank you

Resposta da Gulf Optic
Late delivery, gave me false promises of when I’ll be receiving my order when it was urgent, courier was also rude when I called. Will not be ordering again from Gulf Optic, very disappointed.
The sunglasses I’ve ordered is not same , comes in different colour of frame with scratches and looks old .
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.