I was very sceptic about ordering online for Greek Easter because every year I make homemade bbq but I can 💯 confirm that the meat that I bought this year (kokoreci, kotosuvli, freska lukanika) are... Ver mais
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Leia as opiniões dos outros
10 days ago I ordered food on a 3 day delivery nothing arrived 10 days later I called only to be told we have no dry ice I will send it on Wednesday this was a purchase for my partners birthday by t... Ver mais
A empresa respondeu
Great produce, easy website, good comms knowing where everything is up to, quick delivery with local tailored service. We love Ormos! Please please please do more produce which enables us to try diffe... Ver mais
A empresa respondeu
Quick delivery albeit they only send the tracking text message on the day. "Mama's homemade food" was delicious and authentic. Pantry and groceries were in great condition and well insulated. Mini... Ver mais
Informações sobre a empresa
- Fornecedor de Alimentos e Bebidas
- Exportador de alimentos e bebidas
- Restaurante especializado em churrasco grego
- Loja de comida natural
- Supermercado grossista
Escrito pela empresa
Ormos Foods is comprised of a team of energetic people driven by their passion to share authentic and contemporary Greek and Mediterranean culinary treasures. All our products are sourced from local producers to guarantee authenticity and quality that cannot be matched from mass producers. We take pride in selecting and making available to you the most exquisite delicacies and finest quality exclusive food products. But above all, we are adamant about supporting our network and making sure that we partner with customers and producers alike, supporting them and helping them grow their business organically alongside ours.
Informações de contacto
Reino Unido
- ormos.co.uk
4,4
Excelente
381 opiniões
Pede aos clientes que escrevam opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fresh products and good service.
23 de fevereiro de 2024
Resposta da Ormos
Thank you for your feedback! We're pleased to hear that you were happy with our fresh products and the service you received. Providing high-quality products and excellent service is our priority, and we're glad to know that we met your expectations.
Resposta da Ormos
We're truly sorry to hear that you were not satisfied with the quality of the product you received. Ensuring the quality of our products is of utmost importance to us, and we're disappointed to learn that we fell short of your expectations.
Your feedback is invaluable to us, and we would greatly appreciate the opportunity to make things right. Please reach out to us with more details about your experience, including the specific product and any issues you encountered. We're here to listen and to work towards a resolution that leaves you completely satisfied.
First order from Ormos…
Everything I ordered arrived in perfect condition. I have only tried the spanakopita and manouri cheese so far but it’s 5/5. Oh and the olive oil. Highly recommended.
Thomas
11 de fevereiro de 2024
Resposta da Ormos
Thank you so much for your wonderful feedback! We're thrilled to hear that everything you ordered arrived in perfect condition and that you enjoyed the spanakopita, manouri cheese, and olive oil.
Providing high-quality products is our priority, and we're delighted that we could meet your expectations. Your recommendation means a lot to us, and we're grateful for your support.
Resposta da Ormos
Thank you for your feedback! We're pleased to hear that you found our service to be very good. We strive to provide excellent service to all our customers.
Regarding pricing, we understand your concern. We always aim to offer fair pricing that reflects the quality of our products and the level of service we provide. However, we appreciate your feedback, and we'll certainly take it into consideration as we continue to evaluate and adjust our pricing to best meet the needs of our customers.
Everything fine
Perfect delivery, on time. The products were still frozen when we received them in Coventry and the packaging was perfect too... I'll be back soon for my next order.!
7 de dezembro de 2023
Resposta da Ormos
Thank you so much for your fantastic feedback! We're thrilled to hear that your delivery was perfect and on time, and that your frozen products arrived still frozen in Coventry. Ensuring the quality and freshness of our products during delivery is a top priority for us, so it's great to know that we succeeded.
We're also glad to hear that you found the packaging to be perfect. Providing secure and reliable packaging is essential to us, and we're delighted that it met your expectations.
Resposta da Ormos
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our products and that our customer service has met your expectations.
Disappointed with delivery….
When it arrived, I was happy with my order. I haven’t tasted any of the food yet but it all looks good.
The only disappointment I had was I was given a 2 hour evening delivery time slot (great!!) but 10 minutes after the close of that slot the products hadn’t arrived and I had to go out to an evening appointment. The goods were on my doorstep when I arrived home, some 4 hours later, so I’m not sure how long they had been sitting there! Not ideal considering some of the items were delivered frozen! There was also no way of contacting the delivery company as no number was provided nor was there any notification of which company would be delivering the items.
I also found the link sent in the email and text message (which confirmed my delivery slot) did not work, other than to show my invoice. The communications stated that by clicking on the link I could confirm or rearrange my delivery…but there was no option to do this.
Based purely on the delivery experience, I am very unlikely to place any future orders
9 de dezembro de 2023
Resposta da Ormos
Thank you for sharing your feedback with us, and we genuinely apologize for the inconvenience you faced with the delivery of your order.
We understand the importance of timely deliveries, especially during the Christmas period. However, as you may appreciate traffic can be particularly challenging and the given time slots might be altered. Please accept our sincere apologies for any frustration caused by the unexpected delay.
In such situations, our customer service team is here to assist you. If you encounter any future challenges or have concerns, please don't hesitate to reach out to us at 020 8200 5037. We are committed to resolving any issues promptly and ensuring a positive experience for our customers.
Better than the Greek options that Google offers you at the top of its search string
Great produce, easy website, good comms knowing where everything is up to, quick delivery with local tailored service. We love Ormos! Please please please do more produce which enables us to try different new things :)
5 de dezembro de 2023
Resposta da Ormos
Thank you so much for your wonderful feedback! We're thrilled to hear that you love our products and that your experience with our website and communication has been positive.
Your suggestion to expand our product range to include more diverse options is fantastic, and we genuinely appreciate your input. We are always looking to enhance our offerings based on customer preferences, and your feedback will certainly be considered in our future plans.
Great variety of greek products
Great variety of meat, pastries, and Greek wines! The newly introduced "7ATE9" products are our favorite and worth trying all of them. Customer and delivery services are always very professional and friendly.
13 de dezembro de 2023
Opinião espontânea
Resposta da Ormos
Thank you so much for your fantastic review! We're thrilled to hear that you enjoy our diverse selection of meat, pastries, and Greek wines. It's especially rewarding to know that our "7ATE9" products have become your favorites.
We take pride in delivering professional and friendly customer and delivery services, and your positive feedback is much appriciated.
The walnut cookies(melomakarona) were…
The walnut cookies(melomakarona) were absolutely delicious! But the brioche (tsoureki terkenlis) was a big disappointment clearly stayed for long time on the shelf as a Greek and Thessalonikian I know very well how afresh Terkenlis brioche is,I was not expecting that but not either the one that I got which is s impossible to cut a slice from the stiffness, completely disappointed ☹️ and extremely expensive for stale product.
30 de novembro de 2023
Resposta da Ormos
Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed our walnut cookies (melomakarona). However, we're truly sorry to learn about your disappointment with the brioche (tsoureki terkenlis).
We sincerely apologize for any inconvenience caused. We understand the importance of delivering fresh and high-quality products, and it's disheartening to hear that we fell short of your expectations. Your feedback is invaluable, and we will be addressing this matter with our team to ensure that such incidents are not repeated in the future.
Resposta da Ormos
Thank you for your kind words! We're thrilled to hear that you enjoyed our products and that the delivery met your expectations. Your satisfaction is our priority, and we're grateful for your positive feedback.
I had the best experience with Ormos
I had the best experience with Ormos. Great and fast delivery and great products. really recommented.
24 de novembro de 2023
Resposta da Ormos
Thank you so much for your glowing review! We're delighted to hear that you had the best experience with Ormos. Our team works hard to ensure fast and reliable delivery, and we're thrilled that you enjoyed our products.
Resposta da Ormos
Thank you for your feedback! We're delighted to hear that you had an easy online ordering experience, enjoyed our great products, and received your delivery on time. Your satisfaction is our priority, and we appreciate your positive comments.
Resposta da Ormos
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our Greek products, especially the pork souvlaki. It's always rewarding to know that our customers appreciate the quality and taste of our offerings.
Happy with wine & handling of delivery
Olga, a manager at Ormos Nikoula provided great service and professional.
Thank you
2 de novembro de 2023
Resposta da Ormos
Thank you for taking the time to acknowledge Olga's excellent service at Ormos Foods! We're thrilled to hear that she provided you with great and professional assistance.
Thank you for choosing us, and we look forward to serving you again.
Great quality and customer service!
15 de outubro de 2023
Resposta da Ormos
Thank you so much for your kind words! We're delighted to hear that you appreciate the great quality of our products and the level of customer service we provide. Your satisfaction is our priority, and we're grateful for your positive feedback.
Great experience good products
Great experience good products. Prices a bit high. But good quality
30 de setembro de 2023
Resposta da Ormos
Thank you for sharing your feedback with us. We're delighted to hear that you had a great experience and enjoyed the quality of our products. Your satisfaction is our priority, and we appreciate your positive comments.
We understand your concern about pricing, and we want to assure you that we are continuously reviewing our pricing to provide the best value for our customers.
Thank you for choosing us, and we look forward to serving you again.
Great quality products
14 de outubro de 2023
Resposta da Ormos
Thank you for your wonderful feedback! We're thrilled to hear that you appreciate the quality of our products. Providing high-quality items is a top priority for us, and we're glad to know that it's reflected in your experience.
Fast delivery no missing items
14 de outubro de 2023
Resposta da Ormos
Thank you for your feedback! We're delighted to hear that your delivery was fast and that all items arrived as expected with no missing items. Ensuring a smooth and complete delivery experience is important to us, and we're glad we met your expectations.
Great items and super delivery
13 de outubro de 2023
Resposta da Ormos
Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed our great items and that the delivery was super. Your satisfaction is our goal, and we're grateful for your positive comments.
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