We purchased the two seat swing. Construction went fine with provided directions. An electric driver is a must, to simplify and speed up the assembly. Had 6, all ages, say the seats are comfortable,... Ver mais
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Leia as opiniões dos outros
While I have not received our order yet the experience has been great thus far. After placing my order online I was contacted by Holly. She just wanted to be sure that I ordered the correct cus... Ver mais
I needed help with a custom sized gable end vent, and the amazing people at Outdoor Furniture Plus helped put it all together for me and it worked out fantastic! Thank you, Larry Jensen-Jensen constr... Ver mais
After several days looking for help to replace 2 sling back patio chairs, we were not able to find help replacing the fabric for new slings. Outdoor Furniture Plus came to the rescue! Not only will... Ver mais
Informações sobre a empresa
Informações de contacto
Knoxville, TN, Estados Unidos da América
- 877-595-8543
- help@OutdoorFurniturePlus.com
- outdoorfurnitureplus.com
4,6
Excelente
358 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It was quick an easy!!!
7 de junho de 2022
Holly was extremely helpful in the…
Holly was extremely helpful in the ordering process
2 de junho de 2022
So far so good!
Very easy website to navigate and find what we were looking for. fingers crossed the furniture ships in a timely fashion and wont be too difficult to assemble. So far So good...
31 de maio de 2022
I ordered the wrong size table
I ordered the wrong size table. I called and canceled the item quickly. They immediately refunded me.
Excellent experience.
25 de maio de 2022
Easy to use and quick
25 de maio de 2022
Excellent experience
Excellent experience. Found what I was looking for immediately as everything is very well laid out. Made the purchase without any issues.
23 de maio de 2022
Holly was so easy to order from and…
Holly was so easy to order from and work with Thank you
18 de maio de 2022
This is the second review request for item(s) not yet received!!!
This is the second review request email I have received. I have NOT received (weeks passed expected delivery date) the product I’m asked to review. I’m patient and understand the delay but I do find it irritating that there is such a disconnect in the delivery/ review system. I suggest that all review requests be sent AFTER you know the product has been received.
Maureen Dryja
16 de maio de 2022
Resposta da Outdoor Furniture Plus
Hi Maureen.
I am so sorry for the trouble and irritation. We have recently moved to a new system and in that process, the review emails for the products is not going out as they should. You will not receive another one. Please feel free to reach out to us direct if we can help you in any way!
Take care,
Holly
All was as it should be
All was as it should be. These chairs are made well and last a long time
16 de maio de 2022
nice log coffee table.
14 de maio de 2022
I talked to a real (and helpful) person!
I called the Order Dept to check stock and availability prior to purchasing some tables. The rep was very pleasant and helpful. After that, I placed an order on-line in just a few minutes. Very easy with Pay-Pal as an option.
13 de maio de 2022
The site was easy to use
The site was easy to use . When it came to tracking my order your site was down. Which gave me no idea when the product would arrive.
13 de maio de 2022
Resposta da Outdoor Furniture Plus
Hi Laurie!
Yes, you are correct. Our on site tracking is not working as it should. We just moved to a new platform and are working through what system we feel would be best for our clients. At any time, please feel free to reach out to us direct for any question, including eta or tracking information. We are here from 8 to 4:30 EST M-F and happy to help in any way!
Take care,
Holly
The furniture is of great quality and…
The furniture is of great quality and their customer service is fantastic. We had to make an exchange and they were so quick and accommodating.
10 de maio de 2022
great experiance
6 de maio de 2022
Fair prices and the communication was…
Fair prices and the communication was excellent.
4 de maio de 2022
I called on the phone and worked a…
I called on the phone and worked a sales rep who name is Holly. She was extremely helpful and very pleasant. I would give her a 5 star rating.
29 de abril de 2022
John was professional
John was professional, polite and executed my order quickly. The pricing was also aggressive. Thank you!
28 de abril de 2022
Efficient
I have used Outdoor Furniture before and am very satisfied with the service.
27 de abril de 2022
I am giving three stars because our…
I am giving three stars because our table came damaged and when a replacement table was delivered, Outdoor Furniture would not take responsibility for picking up and disposing of the damaged table. It was too big to be taken by the trash or recycle collectors and too big for our car to take to the dump. Leaving us to take care of their damaged good was not professional.
27 de abril de 2022
Resposta da Outdoor Furniture Plus
Hi there, Cathy.
Yes, unfortunately, when there is damage it's the carrier's responsibility to pick up and we have no way of forcing them to pick it up. Now, in looking at the notes on your order, we were waiting to hear back from you on your conversation with the carrier. We were not intending on leaving you high and dry. Please give us a call as we do have some options that should work for you.
John
John was very helpful with my decision…
John was very helpful with my decision and answered all my questions.
27 de abril de 2022
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