Pastdue Credit Solutions Opiniões 

Submitted a complaint without my consent. Sent a “final response” text chat is pointless. 2nd complaint will be submitted and then I will go to the ombudsman as the level of service here is shocking. As someone who has worked in customer service the staff need training

The company keep sending to me letters and they want from me £2042.85 as overdue paye tax. They don't have any details apart Name, address and phone number. Before i call them i contact with HMRC ask them why they put me to debt collector if i have to pay £241.85 untill end of January 2025. Person wrom HMRC (quite rude to me) just said, call the company we have nothing with the debt collector. Thats cost me a lot of stress and my health. I said them one more time any letter and i report them to Police. After that the lady from Pastdue Credit Solutions disconnected. Whats going on? Where from they have my address and phone number? I dont trust now even HMRC. anymore

Shocking company to have to deal with.
They claim I own money to OVO, I have contacted OVO and they confirmed it was an error and my details should not have been passed to them.

The amount they tell me I owed also did not match with the amount that OVO had on my account in error.

I have since asked Pastdue to stop contacting me and for them to contact their client, which they have failed to do.

I have asked for them to forget me under the GDPR as is my right, but they have also failed to do this.

They have just carried on telling me I own money.

I can not see how they can continue to act on out of data information.

I recently received a letter and instructions to pay for someone who likely lived at my address before I purchased the property over two years ago. The letter includes a vehicle registration number. Concerned, I contacted the DVLA to confirm that both the vehicle and the person named in the letter are not registered at my address. The DVLA confirmed that this is indeed not the case.
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initially I gave 1-star review, but thank you customer service team for your prompt action and updating your system, and confirming I will not get this letters any more!

I am repeatedly getting letters to my address for someone that moved out over 30 months ago.
I can’t get them to answer the phone to change it.

Saying I owe money to sky, when the last payment to sky went out before I moved and they had to refund me because i over paid! .
I spoke to sky about them not sending out the boxes sky told me not to worry. They're in my loft if you want them just send the boxes!

Shocking! Not answering the telephone. Claim that I owed money for not returning Sky equipment even though I uploaded proof that I had. Keep emailing me and sending text messages saying I owe money, yet I do not!

I have had a nightmare of a experience with them. I have tried calling them, they put the phone down before I even get a chance to talk to anyone, the texts will not go through. And even chat box I got through managed to talk to a human and just as we was organising how much I can pay, I got cut off and then they continued to send me messages saying I need to sort the problem and call the number and still they put the phone down!!!! Im so frustrated that I can't solve a debt because of this stupid company. A debt I didn't even know I had created!!

just received a letter to my current address from this company, claiming i owe their client some money and that i had an outstanding debt.

however the address they claimed to supply is completely wrong and never lived at that address, also the energy supplier is one i have never been with.

its a Saturday so i'm unable to contact then but theres a contact number I can text.

I have been googling this company and a lot of people have said this is a scam, which would make sense. I dont want to necessarily ignore this incase they some how register a default on my credit file.

It's an absolute nightmare to deal with. I wouldn't mind but the money they are chasing was paid in full on 4th November to Three they then contacted me on the 7th November 3 days later to say I am due said amount and they will not leave me alone now!!!

If you deal with this company, make Subject Access Request. They are lazy. They will send you little and claim that's all they have. They are lying. It is there policy to do the minimal except to pester and intimidate for payment of non-existent debts.

Do not deal with them except by letter. Be assertive: no texts, no calls, no emails. Letters only. Insist. These aggressive predators are only interested in money, not your welfare or the truth. I am now dealing with them on behalf of a relative who doesn't owe the debt claimed. Pastdue are way past due. They are getting nothing, zip, zero.

Nerver answere the phone so best thing is to report them to fca instead and see if they want to speak to you then they are chasing me for money I have paid and have a receipt for but you can’t speak to any one this is what happens when your staff work from home

Very rude members staff on calls very disrespectful. Very rude mangers I've reported all of them i told them 2 years. DON'T contact me they still phone me. So they done listen. Waste of time.

been hounded three times now for a debt in a business I'm not connect with, advise them they have the wrong details, they say my number has been removed, serveral month later, they contact again, two formal complaints have been upheld, now time to refer them to the FCA - shocking way to operate a business

Seems to be a scam. Spoke with them on messenger and the person kept repeating the same thing over and over 4 times ‘are you sure you don’t have another address’. Finally after so many days of back and forth with what seemed like conversing with a toddler they advised they work on behalf of OVO but wanted 3k for a vehicle being taxed late? Not a clue what they’re talking about but looking at the reviews I can see I’m not the only one.

I received a letter demanding payment for an overdue account with OVO energy.
I have never had an account with OVO and the address it was for I sold around 8 years ago.
I believe this is just a scam letter sent out hoping I would just pay up.

Stop sending on our address letters which regards some guy owning money on another address. No such guy living here for the pass 15 years. Get your address right and stop sending stupid letters. Useless company.Get thing right.

Absolutely infuriating. Had numerous emails stating that I owed money to Tesco Mobile, I don't and never have done. I tried to log on to my account but it said my postcode didn't match, I eventually managed to speak to someone who said my current and previous postcode didn't match my account so they couldn't access my account! SCAM! I do hope they send the bailiffs!

Another company making money off mass migration and poverty always a rude migrant demamding false debts and desrigarding british law standard day in britain

Probably the best bailiffs out here! Not that I’m a fan but I’ve corresponded with a lot of bailiff companies over the years. My debt was quite a lot and I was dreading contacting the bailiffs as they are usually rude, power hungry and unsympathetic. Zara dealt with my case and was really respectful and did all she could to make sure my payments were manageable. Thanks again Zara I appreciate it!