Pastdue Credit Solutions Opiniões 

790
TrustScore: 1.5 em 5

1,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Useless. Couldn’t understand that I just needed to know if my departed mother was paying a direct debit or a one off outstanding bill. Couldn’t answer simple questions. Answered all the questions in a... Ver mais

Classificada 1 em 5 estrelas

Scam letter. I received a letter claiming almost £5000 as an HMRC dept. HMRC do not agree as I owe them nothing and have correspondence to prove it. If I did they say they would have changed my tax co... Ver mais

Classificada 1 em 5 estrelas

Wow, where do I start ? HMRC "debt" passed to them in error as payments already being made (95% of debt repaid with 3 payts remaining) to HMRC. Despite 3 hours and 22 text messages (mostly to ID sel... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Tried to set up a sensible, affordable repayment plan and all went well until it got to the final hurdle when “David” quadrupled the offer and we were right back where we started!!! Basically the wo... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de cobrança
  2. Cobrança de dívidas
  3. Serviços financeiros não bancários

Escrito pela empresa

At Past Due Credit Solutions, we help customers and organisations resolve outstanding balances fairly, professionally, and with understanding. We work with leading businesses and public sector organisations across the UK, supporting customers through clear communication, flexible repayment options, and practical assistance tailored to individual circumstances. We recognise that financial situations can change, which is why our teams are trained to listen, support, and work collaboratively to find appropriate solutions. As an FCA-authorised and CSA-accredited organisation, we are committed to treating customers fairly and delivering a high standard of service at every stage of the customer journey.


Informações de contacto

1,4

Muito mau

TrustScore: 1.5 em 5

790 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 37% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,4

Todas as opiniões

(790)

72 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Scam company

Tried to pay my bill as soon as I knew, it was impossible, could not pay on the automated service could not log in and when I called resorted to recoding conversations and taking pictures of chat to prove I had been trying to pay, it seems they avoid taking payment probably to up the charges. Two of my debit cards refused, bad phone line apparently so could not give details, then I had my wrong company name ( of course I didn't) just went on and on eventually when I told them I was recording and taking photos of chats i was sent their bank detail to pay. Even avenue to pay was blocked, what a scam of a company I will be reporting my expericence to the finacial Ombusman

15 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Literally just had a random call from…

Literally just had a random call from them from a guy with a Nigerian accent who kept stumbling when saying the name of the company! I asked him what his company even does and he said “ I can’t say for data protection”. He then went to ask me for my full name and my address and my postcode so I refused and he got angry saying if I don’t give that to him, he won’t be able to continue with the call… he literally called me why would I give Over so much personal information to someone? When he then went on to say you must give me the information I said to him in future send me letters as you clearly have all my information already and this made him get more angry and then disconnect the call.

You cannot call people and expect them to give you so much personal information. How do I know it’s not a massive scam?

Update: I called them back and apparently it’s to deal with a debt from August 2021… I literally spent two years the whole of 2020 and 2021 abroad the address they have for the account did not match however it matched my current address that I have only lived in for the past two years It’s very obvious they have got my details mixed up with someone else. The guy then told me I needed to report it to the police when I spoke with the police. They said you do not need to report it to us. It’s up to the credit solution company to prove that was your Debt. When I said this to him, he got angry and said no, you must prove! Good luck to them recovering the money because if they keep harassing me, I’ll just sue them like I did with moreCroft for £3,000 due to emotional distress. I highly recommend anyone who gets a call from this company to record it using a second phone or buy yourself a cheap dictaphone like I have and record the telephone conversations

1 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I'm in dispute with British Gas

I'm in dispute with British Gas
They've not addressed certain important issues, they've ignored much of what l've asked them to look into especially regarding payment.

Other Companies have brought something to my intention regarding our property and gas usage they have not fully addressed this.

30 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

SCAMMERS!

The worst company I've ever dealt with.

Came to me with incorrect information about a British Gas debt (I've never had one!). Tried to trick me into giving lots of personal information and when I refused the rude operator just hung up one me. I have reported this to the financial ombudsman and hope they can look into it.

27 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Potentially the worst company I've ever…

Potentially the worst company I've ever dealt with.

Came to me with incorrect information about an old E.ON Next account. Tried to trick me into giving personal information and Continuously interrupted me. I have Swiftly reported this to the financial ombudsman.

12 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Don't know what they're doing Kept sending me letters on behalf of…

Kept sending me letters on behalf of SSE in the form of a utility bill, even though I have been using a PAYG top up smart meter and have never had a monthly contract, only ever had a top meter from the beginning.

Called this company to resolve the situation and after transferring me to several other departments and waiting on hold each time they eventually referred me back to SSE, who also kept transferring me to different departments until eventually transferring me back to the department I spoke to in the first place.

After then explaining to several people at various departments of SSE who kept telling me that the bills were for outstanding debt from having temporary credit sent to my meter when I couldn't afford to top up.

However, the arrangement was that they would take $1 (gbp) from my meter credit each day until the debt was paid back which they HAVE been doing.

After explaining this to them they eventually told me to just keep my smart meter in credit (which is has been) and to ignore the letters because the debt is STILL being deducted from my meters balance as arranged anyway.

However, despite both companies telling me this, they are STILL sending me paper bills and the amount of debt I owe according to the latest letter has gone up, even though they said it was being paid off $1 per day.

1 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I am confident this a scam company

I am confident this a scam company. I am getting texts, emails, calls, letters on weekly basis. For months now!!! For no reason whatsoever. I apparently owe money to Three. I rang Three every week what is going on that I’m getting harassment from Pastdue and they said I have no debt with them and to ignore the letters. Harassment at its best. You can’t get hold of them if you try to ring. The whole thing is dodgy.

10 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute scum

Absolute scum. This vile company constantly called, text and sent letters RELENTLESSLY chasing a debt for E.on, despite this debt being paid off in full. The idiotic clowns working for them could not comprehend that perhaps they were not notified by E.on, and carried on with their mission. I ended up telling them where to go as I was pushed to the end of my tether. A disgrace of a company, run by vermin.

4 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Utility Provision Bill

I was issued a bill from a utility company from a period I was not a tenant and the utility provided was also in my daughters name and it was obvious she closed the account. Sent them tenancy agreement and new tenancy agreement for different property along with details of the owner of the property. The reply I received was "tenancy is not valid". Well of course not I moved out. Constant calls nothing was resolved. Constant emails, just resulted in one line replies and repeating myself. How anyone would employ these people is beyond me. Surely contacting the legal owner of the property first to see who was actually living at the time would make sense not sending countless letters and emails. Unless their aim is to ultimately not recover anything as these costs as pathetic recover far outweigh that of any so called debt owed!

24 de junho de 2024
Opinião espontânea

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