Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Era muy fan de Patta, pero ahora lo soy más aún, tuve una incidencia con un pedido y el equipo de Patta me lo soluciono todo vía email, por el resto todo fantástico y todos sus productos son muy tops

A empresa respondeu

Classificada 4 em 5 estrelas

I was shipped the wrong size. I emailed customer service and they were very quick to respond and never made me wait anymore than 12 hours for a response. A shipping label was sent to return the shoes... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Everything was good my products came a little bit delayed because of the because of the huge amount of orders from the patta x Nike collaboration. But when I tried to contact with the customer servic... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Premium brand, legendary part of the Air Max 1 history. Great shop and customer service is incredible. Nadim solved my problem smoothly, just an email, without long explanations. Great service. Vielen... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa urbana

Escrito pela empresa

Patta was founded by Edson Sabajo and Guillaume ‘Gee’ Schmidt. Both were instrumental in the Dutch hip-hop and nightlife community in the 90’s and early 2000’s - Edson as a DJ and Gee as an MC and event host. The music minded pair also had a shared obsession with hunting internationally for sneakers and records. They soon found themselves funneling a steady supply of gear from their travels, back home to their community in Amsterdam, which grew naturally into a business partnership. Before they knew it, the demand started growing, and a cult favorite brand was born. Today, Patta is one of few internationally revered, black-owned streetwear brands and consists of a clothing line, Patta Soundsystem, Patta Running Team and, most recently, the Patta Foundation focusing on youth cultural education. The brand is named after a slang term for “shoe” - a nod to the founders’ Surinamese heritage. A creative family to the core, Patta encourages inspiring collaborations, cultural crossover, and unconventional forms.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

271 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 88% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Ofcaurse a higher up person contacted…

Ofcaurse a higher up person contacted me saying he would refund my item AND shipping… but once they got their item only the item payment was refunded.
This tells you everything you need to know.
This was the last time I bought PATTA.

16 de dezembro de 2024
Opinião espontânea
logótipo da Patta

Resposta da Patta

Your return label has been pre paid by PATTA, That is deducted from your refund. Because you returned the full order, your initial shipping has been fully refunded.

Classificada 5 em 5 estrelas

LOBI PATTA <3

Been a client for a decade and still happy with Patta. Not only that the collections are beautiful and deep in terms of meaning, but also the client support is very responsive and flexible.

6 de dezembro de 2024
Opinião espontânea
logótipo da Patta

Resposta da Patta

Thanks Pollux

Classificada 5 em 5 estrelas

Five stars

Next to the always great products, also lightning fast and good support!

2 de dezembro de 2024
Opinião espontânea
logótipo da Patta

Resposta da Patta

Thanks! 👑

Classificada 5 em 5 estrelas

Great customer service

Top quality clothing and incredible customer service. Quick response and quick resolution.

29 de novembro de 2024
Opinião espontânea
logótipo da Patta

Resposta da Patta

Thanks Lou 👑

Classificada 1 em 5 estrelas

Waardeloos

Waardeloos. Kom ik daar aan om half 6 . Helemaal uit Almere . Voor het eerst samen met mijn vrouw. Sta ik daar als een kleine jongen behandeld door te horen te krijgen dat we niet naar binnen kunnen door een event. Nooit meer houd dat K.U.T event Dan na 6 uur

7 de novembro de 2024
Opinião espontânea
logótipo da Patta

Resposta da Patta

Hey Bar, wat vervelend om te horen. Er was een meet & greet in de Amsterdam store van twee rappers, waardoor de store gesloten was. We nemen graag contact met je op om het op te lossen.

Classificada 5 em 5 estrelas

Tout est bien qui fini bien !!!

Bien que je n’aie pas reçu ma commande de Patta Air Max Chlorophyll initialement, l’équipe du service client a su gérer la situation de manière exemplaire. Dès que j’ai signalé le problème, j’ai été pris en charge avec sérieux et professionnalisme. Le service client a fait preuve d’une écoute attentive et d’une grande réactivité, m’apportant des réponses claires et des solutions adaptées pour résoudre l’incident rapidement. Grâce à leur efficacité et leur implication, tout s’est parfaitement bien terminé. Je recommande vivement Patta, tant pour la qualité de leurs produits que pour leur excellent service client.

13 de setembro de 2024
Opinião espontânea
logótipo da Patta

Resposta da Patta

Dear Florian, thanks for reaching out. UPS kept refusing the lost parcel claim. But no worries, we'll contact you and solve this. Love, team PATTA

Classificada 5 em 5 estrelas

Patta is awesome!

Patta is awesome!

Patta crew is the best. Had an issue with my order and instead of ignoring me, they addressed it right away, provided me the resolution that I deserve and even came through with a discount code. Thanks for keeping me a happy camper! Nadim, you rock!

11 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible experience

Terrible experience. Lying about refounds and exchange.
They sold me wrong shoes size, went the next day and guess what ?? No more sizes.

Customers brings money to the business!

10 de outubro de 2024
Opinião espontânea
logótipo da Patta

Resposta da Patta

Hi Annalisa, sometimes our sneakers sell out fast and we can't swap them out anymore. Can you please contact us on info@patta.nl for a solution? ❤️

Classificada 5 em 5 estrelas

Top bedrijf

Top bedrijf, doet wat het belooft.

1 de outubro de 2024
Opinião espontânea
logótipo da Patta

Resposta da Patta

Thanks Menno! 💚

Classificada 1 em 5 estrelas

Unacceptable!!

Unacceptable!!! I strongly advise against this site!! They canceled my order for no reason even though I was impatiently waiting for my pair, I'm so disappointed!!! Honestly don't order anything! The only goal was to have a discount to have my pair cheaper and to wear it like the rest of the collection but they canceled the order because of a code found on Twitter. Now I can't have these sneakers that I was waiting for to complete my collection, and all because of a promo code found on Twitter! I didn't buy them to resell unlike others and now they cancel my order!! I was just waiting to wear it! The code was found on twitter to have only -10%. I said the code was found on twitter !!

13 de setembro de 2024
Opinião espontânea
logótipo da Patta

Resposta da Patta

You misused a code that wan't public and was shared via cook groups. People like you aren't welcome at PATTA. Let it be known.

Classificada 1 em 5 estrelas

Annulation sans raison

J’ai récemment reçu, en tant que client fidèle un lien pour acheter la paire d’air max patta chlorophylle pour compléter ma collection,
ayant acheté la paire à 12h avec un code promo partagé par des gens sur twitter, je me suis fais annulé ma commande faite de stock, cependant des personnes ont commandé cette même paire en 44 a 13h sans être annulé !!
C’est une honte pour une entreprise comme celle ci d’annuler des commandes sans motif valable

14 de setembro de 2024
Opinião espontânea
logótipo da Patta

Resposta da Patta

Sorry for the late reply, we've sent you a new buying link to purchase again.

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