Era muy fan de Patta, pero ahora lo soy más aún, tuve una incidencia con un pedido y el equipo de Patta me lo soluciono todo vía email, por el resto todo fantástico y todos sus productos son muy tops
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Era muy fan de Patta, pero ahora lo soy más aún, tuve una incidencia con un pedido y el equipo de Patta me lo soluciono todo vía email, por el resto todo fantástico y todos sus productos son muy tops
A empresa respondeu
I was shipped the wrong size. I emailed customer service and they were very quick to respond and never made me wait anymore than 12 hours for a response. A shipping label was sent to return the shoes... Ver mais
A empresa respondeu
Everything was good my products came a little bit delayed because of the because of the huge amount of orders from the patta x Nike collaboration. But when I tried to contact with the customer servic... Ver mais
A empresa respondeu
Premium brand, legendary part of the Air Max 1 history. Great shop and customer service is incredible. Nadim solved my problem smoothly, just an email, without long explanations. Great service. Vielen... Ver mais
A empresa respondeu
Patta was founded by Edson Sabajo and Guillaume ‘Gee’ Schmidt. Both were instrumental in the Dutch hip-hop and nightlife community in the 90’s and early 2000’s - Edson as a DJ and Gee as an MC and event host. The music minded pair also had a shared obsession with hunting internationally for sneakers and records. They soon found themselves funneling a steady supply of gear from their travels, back home to their community in Amsterdam, which grew naturally into a business partnership. Before they knew it, the demand started growing, and a cult favorite brand was born. Today, Patta is one of few internationally revered, black-owned streetwear brands and consists of a clothing line, Patta Soundsystem, Patta Running Team and, most recently, the Patta Foundation focusing on youth cultural education. The brand is named after a slang term for “shoe” - a nod to the founders’ Surinamese heritage. A creative family to the core, Patta encourages inspiring collaborations, cultural crossover, and unconventional forms.
Zeedijk 68, 1012 BA, Amsterdam, Holanda
Respondeu a 88% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
reageren snel via de email. En komen de klanten tegemoet. Mijn waardebon was verlopen en met 1 mailtje hebben ze deze verlengd met 2 jaar.

Resposta da Patta
Always the best service. Wish yall bring some archive items back in stock btw. Jungle tee and the wild at hart bodywarmer if I could be specific 😂 keep it up fam 💛

Resposta da Patta

Resposta da Patta
Always good customer service
Never had a problem
And the quality is always good

Resposta da Patta

Resposta da Patta
Es la 4 ta vez que compro en 2 meses. La 1ra vez me dijeron que tenia que gastar 50€ para que me dieran la totebag (bolsa)…
Esta vez gaste 55€ y me dijeron que tenia que gastar 80€, parece que la dan cuando quieren o cuando al dependiente le apetece.

Resposta da Patta
Geweldig merk, geweldige kleding/ schoenen, geweldige mensen die er werken en bovenal, geweldige dingen waar ze voor staan. Al jaren koop ik m’n kleding bij ze en het stelt nooit teleur. Major love!

Resposta da Patta
Unfortunately, the order I made was not in stock anymore, so I received a refund. However, the process of informing me and processing the refund was handled with excellent and fast customer service.

Resposta da Patta
Sale artikelen online gekocht, worden bij retourneren in store credit uitbetaald. Dus niet gewoon teruggestort. Dit mag dus niet. En dan nog liegen dat het volgens de Nederlandse wet mag. Niets bij kopen dus.

Resposta da Patta
Franchement j’ai passé 3 commande total. Toujours bien passé, merci beaucoup pour votre travaille. Surtout les collab, les prix imbattables sur différents marque de vêtement, chaussure, collab. Surtout là derrière collab Patta x barca x Nike. Des pépites que j’ai pas pu profiter des sweat magique et t-shirt… J’espère qui aurai des futurs collab :)) Un service client fidèle. Merci infiniment. Je souhaite que du bonheur à l’équipe. Et Ups qui livre à la perfection, m’appelle. Franchement le transporteur rien à dire aussi de mon côté. Et ça serai sympa des codes promo pour les fidèles 👀👀🙌😂Cordialement,

Resposta da Patta
Great website and client support. Yasmina resolved my problem very quickly !

Resposta da Patta

Resposta da Patta
Zeer vriendelijke communicatie en oplossing gericht.
Echt goede service👍

Resposta da Patta
Great experience. Fast expedition and great product

Resposta da Patta
Bestelling geplaatst voor Monarch, via de " Vault " , na eindelijk in het betaalscherm te zijn gekomen, moet ik 18 x die idiote Captcha shizzle aanvinken, wanneer is Patta opgericht, bla bla, m.a.w. hier kwam ik niet doorheen na 18 x hetzelfde ingevuld te hebben. Mijn zware teleurstelling gemaild naar de klantenservice, er bleek een paartje geannuleerd, en ik zou een draft order in mijn mail ontvangen, zodat ik ze alsnog kon bestellen. Betaald en afwachten dat ze binnenkomen.. Wat blijkt, ik check de status wanneer ze komen, is mijn order geannuleerd ! Geen voorraad meer!! Wtf? Hoe geen voorraad meer? Waarom dan een draft order?
Slecht dit, zeer slecht. En wat ik hier veel lees, out of the blue een mail, order cancelled, je krijgt je doekoe terug, jammer, succes verder.
Ik heb zojuist een mail gestuurd naar Patta, ben benieuwd of ik deze review kan gaan aanpassen. Zo niet, niemals koop ik hier weer, en de app gaat eraf.
Update 20-6.
Na contact met Patta ( Tomas ) alles perfect opgelost! Rated van 1 ⭐️ naar ⭐️⭐️⭐️⭐️⭐️
Resumé: De App blijft voor een volgende bestelling 👌🏼
Thx Patta 👊🏽

Resposta da Patta
Neede help from customer service and they went above and beyond - can’t rate them highly enough

Resposta da Patta
Very good customer service & very reactive. I had an issue with an order and the customer service fixed it in a couple of minutes.
Also a very good app and a very good product selection.

Resposta da Patta
Acquistato un paio di scarpe della taglia sbagliata, ho contattato il servizio clienti via mail che dopo pochi minuti non solo mi ha risposto, ma ha anche effettuato il rimborso per la cifra totale dell’ordine. Veramente sorpreso, non mi è mai capitato prima

Resposta da Patta
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.