PCM Travels Opiniões 

Muy bien buen servicio

I got a ticket from them and they never gave me my e-tickets, then they wind up The same day of my flights, so they couldn't do anything for me and they were giving me back my money, but they have not answered the phone I just\n Want my money back now?\n So I can book another flight i am handicapped. I just had a stroke. I have not sleep all night.\nI just want my money back.Give me my money, please.\nWhat you did was wrong

es una estafa esta web realizas la compra y luego te llaman x q supuesta mente el vuelo esta lleno y te colocan en otras areolinas y te cobran mas del precio pactado en resumen para mi y muchos usuarios con los q contacte esto es un modo operanti para est5afar a las personas

The worst working environment I have ever experienced in any company. Toxic people create a toxic work culture here. I would especially like to mention the manager, Mr. Rubin, who often behaves as if he is the godfather of the company. His attitude reflects negativity and creates an uncomfortable atmosphere.He don't aske people if they can extend the shift, He force employee to make it 12 or 13 hours shift.
He frequently uses inappropriate and unprofessional language openly on the floor. Employees commonly use abusive words C***** and BC, and there is no sense of professionalism or respect while communicating with agents. There is a complete lack of basic workplace etiquette.
I already had very negative reviews before joining this company. Unfortunately, the reality turned out to be extremely true. I would strongly advise others to consider better options, as there are companies with supportive people, healthy work culture, and a positive environment where employees are treated with respect.
I would not recommend PCM Travel to anyone. Based on my experience, their practices with customers are also concerning, as they handle situations very unprofessionally and, at times, use threats regarding refunds.
Overall, it was one of the worst decisions I made to join this organization.

0 stars. Impersonated American Airlines.

PCM travels and who ever saying direct contact with Qatar is not correct.
Big Scam. They talk nicely like have direct contact with airlines.
Please dont contact them.
I understand the current situation. But PCM travels dont even give blocked or itenary. Seems receipt printed without authoraization

I called the Volaris US number to add my trusted traveler id on an upcoming booking. Somehow I was routed to PCM travel. I have no idea how they intercepted my call.
They said my booking was never confirmed and was standby. I needed to pay for the flight which I did with my credit card. They billed my visa card account 269usd but so far nothing more.
I tried calling the telephone number they gave me in case of questions. The number did not exist.
Volaris Airlines was finally reached. They said my flight was confirmed and booked weeks ago and they had never heard of PCM travel.
I got scammed!
Now it is necessary to cancel my card and get another one.
How can they continue to do this?

FRAUD - This is a total scam company. They own phone numbers that are one off from legitimate businesses. I thought I called Sandals Resorts (found out later the number I dialed was one number off) to move my reservation. They answered as "reservations". I explained that I needed to move my reservation for a Grenada stay that is 6 months out. They told me that it would be $1400 and it needed to be paid immediately to move the reservation. We go to Sandals every year and pre-book our next stay while on peroperty. I never heard of this. The operator explained it was a new policy. I told him fine, then just cancel it and keep my $250 deposit. He then told me that it would be an additional $502 to cancel. Now I got mad and told him we would pay it but never stay at a Sandals property again. He sent me a link to pay, and I did. The Charge showed up on my credit card under "THE TRAVEL MAKERS". I got suspicious. I then went and pulled my original paperwork for the booking and it clearly said that we could move it at no cost or cancel it at no cost within 45 days of the arrival date. This is when I called Sandals back (the REAL Sandals). I explained what happened and was told that this is not their policy. Nobody had accessed my reservation, it was still the same, and had not been cancelled. These people falsy impersonated a resort company and fraudulently extorted money from me with false threats and misleading information. The invoice they emailed me had Sandals information all over it. Pictures of the resort we originally booked. these people are organized criminals intent on falsy extorting money from people. I DO NOT understand, with all of the scam warning reviews, how these people still have standing with merchants like American Express!?! The Travel Makers/PCM Travels are Total criminal scammers!!!

SCAM, shame on you portraying to be agents for Lufthansa Airlines. I have won the credit card dispute against you and the fraud you have committed.....LOL. So F....YOU for all the hassle and suffering you have made me go through. You'll will not have my money to fund your scammy outlet. You are despicable fraudsters and thieves!!!!

Me estoy con PCM TRAVEL, Atención Al Cliente?

Dear Sir/Madam, this is Alejandra. I am writing to request a refund for a service I purchased from your company. I have been attempting to resolve this matter for the past month. Upon attempting to utilize the service, I was informed by airport staff that your company is fraudulent, and I was advised to cancel my credit card and repurchase the service. I have made numerous attempts to contact your organisation, and I finally received a response after initiating a chargeback with my bank. However, I have yet to receive my refund.

Buenos días,
Escribimos una denuncia el jueves 19 de febrero a PCM Travels y la presentamos el día 20 en la Policía española.
No retiraremos la denuncia mientras no nos sea devuelta la cantidad de 298,50 €, puesto que los impuestos estaban pagados con la compra del billete.
Un saludo

We booked a last minute cruise with Carnival Cruise lines for the last room available on the ship "Vista" sailing on February 1, 2026. I paid in full for the trip prior to the sail date. My significant other called his daughter and had her express mail his birth certificate, due to his passport not being renewed. She sent it to us with a guarantee from the postal service that it would be here on Friday, January 30th at 9pm. Then the storms hit and we did not received the birth certificate until Monday February 2, 2026 - TOO LATE FOR THE PAID FOR CRUISE! We went to Port Canaveral but could not board the ship because of the LACK OF MAIL DELIVERY! NEEDLESS TO SAY WE ARE OUT $2028. PCM Travels charged us $500 to try to get our money back and Have not heard from them since. They took our $500 and have not heard from them again... We a cancellation Letter for our Booking QV65T6 stating we will not be getting any of our money back!!!
I think PCM Travels is a terrible company and should be SUED for Scamming Elderly Citizens of the United States and taking advantage of the Trusting Elderly Citizens of the United States.

Estafadores a nivel descaro:
Tenía problemas con un check-in para un vuelo por latam de cucuta bogota, por lo que decidí contactar con el soporte de ayuda telefónico. Me hicieron creer que era por no haber pagado unas tasas que exigía el aeropuerto, cuando dichas tasas ya estaban incluidas en el boleto, 98$que no se me fueron regresados. Lo peor de todo es que los vuelos de latam procedentes de Colombia deben hacer el check-in en el aeropuerto, una pena que se aprovechen de la necesidad y el desespero de la gente que necesita volar. No obstante me amenazaron que si no se pagaban dichas tasas, no se podía abordar el vuelo. DECEPCION TOTAL DE LA CLASE DE GENTE Y DE COMPAÑIA QUE SOIS

i am happy
premust