I have had their gear for years and actually nothing has worn out but our old v1 everyday packs were the smaller ones and now we have bigger cameras we have the new coyote 30l units plus duffels cu... Ver mais
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Leia as opiniões dos outros
I have multiple Peak Design products, one of which is a 9-year-old Everyday Backpack, that I carry almost every day. The fabric on the back did not hold up in daily use, and I inquired about how t... Ver mais
I'd had a Peak Design bag for years, and the zippers started to show slight defects. A few photos and a very simple form to fill out, and customer service offered to exchange the bag for the new model... Ver mais
Got PD Travel bag (30L), steady usage and shoulder straps are showing age, started pilling and are very thin to the holding, no longer comfortable to wear with weight. Support indicated, it can’t... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Everyday bags, travel bags, camera accessories: as leaders in carry, we design stuff that helps you transport and manage your stuff. We're 100% crowdfunded, and we're on a mission to do right by our people and our planet.
Informações de contacto
94107, San Francisco, Estados Unidos da América
- peakdesign.com
Excellent company A+ products!
Peak Design makes durable, high quality products and truly stands behind them. From day one of my first order nearly ten years ago, they have proven that they believe in the work they're doing and that they care about their customers. I couldn't be happier with my PD purchases, and the warranty coverage is phenomenal.
Their products are really well designed…
Their products are really well designed and their customers service is top notch! I own and use daily about 10 products (large and small) from PD and they are my most trusted companions!
Warranty experience was a breeze.
Warranty experience for an 8 year old bag was a breeze. They stand behind their products.
Great products that I use across all my…
Great products that I use across all my cameras and their respected kits.
Five stars for service and integrity
I contacted Peak Design at first hoping the 20L everyday backpack that had served me for over a decade and been on so many epic trips could be repaired, but the way the zipper had split it wasn't possible to replace. Instead they shipped me a brand-new bag. Customer service was outstanding from my first contact to the day I received my new bag. It's hard to find companies that stand behind their products so thoroughly. Thank you!
The lifetime guarantee is real
The lifetime guarantee is something that sounds nice but feels like most companies wriggle out of. Peak Design was happy to help and we couldn't be happier with the whole process. We were so impressed with how fast and helpful they were.
This modern camera bag is exceptional…
This modern camera bag is exceptional for its combination of aesthetic appeal and quality.
I recommend peak design Everydaybag for cameras owners and more as there products so far seems like they will last a lifetime of use.
Excellent Costumer Service!
That is what I call a travel Tripod (Pro)
What an incredibly well designed and superbly value engineered Tripod ( takes me back to the Golden years of Value Engineering in the 80s where every gram and cc of a product has to align its existence with the function the product has to deliver). There is no unwanted element or mass. Thrown in the best of precision CNC machining and the best of material science for the best strength to weight ration with carbon fibre and the experience and expertise of none other than Jimmy Chin and you have an insane Pro Tripd that is a mere 1.9Kg in weight but can handle a 20Kg camera+ lense weight with a smile. Love the clamps, pan, foolproof camera lock in with a beautiful click and the poka-yoke of the slider lock to avoid an accidental drop of a precious camera. Love how my existing arca plates can be used. Had some very upset moments with messed up documentation and logistics but absolutely loved the product I received and am willing to put behind the shipment process frustration.
Great job Peak Design. Incredible how you assembled multiple techs, materials and thoughts to produce an incredible travel tripod that is as good as any professional tripod twice its weight and volume. Thank you
Най-добрите!
Радвам се, че преди време ги открих. За да съм честен дълго време отказвах да купя техен продукт, основно, заради цените. Сега просто знам, че високата цена за Peak Design означава високо качество. Истински високо качество на продуктите и гаранцията им. За миг не се замислям и ако имам нужда от някой техен продукт - просто го купувам! Препоръчвам ги с две ръце!
Amazing warranty policy and handling
I just had a warranty claim for my 8 year old everyday backpack. The top zipper ha
d malfunctioned and was broken. After registering my backpack (I hadn't done that yet), Rachel from PD took me through the process and explained what to do by email. They agreed to my claim and sent me a completely new replacement - incredible service 👏👏👏
Great Peak Design products…
I have own many Peak Design products because they look great and are well made with fantastic materials. I have never thought much about its life time warranty until the zipper of my 5L sling broke. The claim process was efficient with great email support. A replacement was shipped to me in no time.
Best products for your everyday use and…
Best products for your everyday use and quality 100% always and you dont have to worry about the ware and tear!
Unmached warranty
Unmached warranty - replaced my everyday backpack v1 with a new v2 version in my colour choice ~5 years after I bought it because it had discoloured a bit - even though it was functioning perfectly. I actually only reached out initially to replace the zip pulls but ended up with a brand new bag
Peak design, excellent products and service
Peak design offer great utility products, I use them for my camera, cellphone and everyday use. I have claimed a few warranties, and they respond every time, resolving the issue no questions asked. I recommend with mi eyes closed this company.
I had a problem with the product but it…
I had a problem with the product but it was quickly replaced without any issues.
Great company to deal with
Great company to deal with, not a large entity so every engagement is personable and real. Been a PD user for years and the service keeps me as a loyal customer. The gear is just right… a bag for every occasion, now I’ve just received my new Trolley Bag, and the Carbon Fibre tripod is one of the best on the market. It’s sturdy enough to trust my Hasselblad XD2 or the Sony a1ii with the bigger lens. 5 stars all the way.
A real Lifetime Warranty from an amazing brand.
I’ve owned Everyday bags since the first Kickstarter campaign; the Sling and the 20l Backpack. That was 13 years ago.
The items all came with a lifetime warranty. (yeah, right! I hear your cry).
2 years ago part of the sling failed, and this year (last month) it was the Backpack.
Both were replaced writhing days, with little to no fuss. Proof I bought them new, proof of the fault, and that was it.
The responses were super quick, the explanations simple, and the remedy immediate.
There’s a reason I pay for these products. They’re brilliant. Well designed, superbly manufactured and delivered. But more than that, the company themselves are just an outstanding brand with their customers at the forefront of their business.
Exemplary Customer Service from Peak Design
I have purchased several items from Peak Design over the years. First rate, innovative products. Unfortunately my 8 year old, V1 Everyday Messenger Bag, developed a problem, where the strap connects to the bag. I made an initial enquiry, and without any prompting, was instructed to register the item so as to make a claim under lifetime warranty. I was amazed at the speed and level of customer service. Four days later I received a V2 Everyday Messenger Bag, as a free replacement. Customer service does not get any better!
Amazing products
Their products are amazing
I’m in love with the travel pack 45, travel duffle 65, and packing cubes!
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