Penny Pension Opiniões 

671
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Super easy experience. Already found pensions i forgotten i had. Highly recommend if you want a streamlined way of transferring all of your pensions into one place.

Classificada 5 em 5 estrelas

Penny Pension was very easy to navigate and found my pensions quickly and easily without any effort on my behalf. It's a relief to have all of my pensions pots in one place that is easily accessible.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

james helped me resolve a logging in problem, my mobile wouldn"t link too my acc. for log in txts,, and James was there 1st hand too help me,, my enquiry was dealt with within 12 hrs of sending my ema... Ver mais

Classificada 5 em 5 estrelas

I’ve been using Penny to help track down my pensions, and overall it’s been a really positive experience. The platform is easy to navigate, and it simplifies what would otherwise be a pretty confusi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de pensões
  2. Serviços financeiros não bancários

Sobre Penny Pension

Escrito pela empresa

Penny finds and transfers your old pensions


You probably have thousands of pounds in pensions. Find it all, and transfer it in to a simple pension account ⚡

Penny is authorised and regulated by the FCA (FRN: 921299). As with all pensions, it's important that you know that the value of your investment could go up as well as down. You could get back less than you put in. Capital at risk.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

671 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 25% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(671)

47 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Dealt with Lianna and problem was…

Dealt with Lianna and problem was solved in seconds !!! ⭐️⭐️⭐️⭐️⭐️

11 de setembro de 2024
Opinião espontânea
logótipo da Penny Pension

Resposta da Penny Pension

Thanks for the fab review!
We're so happy to hear that Lianna was able to solve your problem so quickly.
The Penny member support team

Classificada 5 em 5 estrelas

Outstanding customer service

Great company with fantastic staff.
All staff were excellent, very polite informative and willing to help with all aspects. All my unanswered questions were answered explained and resolved.
Outstanding customer service.
I would recommend Penny Pension to everyone.

11 de setembro de 2024
Opinião espontânea
logótipo da Penny Pension

Resposta da Penny Pension

Thank you for the glowing review, Mr. Bell! We're delighted to hear that our team provided outstanding customer service and resolved all your questions. Your recommendation means a lot to us!

The Penny member support team

Classificada 5 em 5 estrelas

Excellent help & support finding lost…

Excellent help & support finding lost pensions

29 de agosto de 2024
logótipo da Penny Pension

Resposta da Penny Pension

Thank you for your review, Tamsin! We're delighted to hear our Penny has been able to help you find your lost pensions. 🌟
—Penny member support

Classificada 5 em 5 estrelas

Did an app update today,and now all my…

Did an app update today,and now all my pensions have gone,just showing my State Pension.
After talking with Josh,he helped me though this problem,which was resolved quickly,Thankyou to the Team at Penny

4 de setembro de 2024
Opinião espontânea
logótipo da Penny Pension

Resposta da Penny Pension

Thanks for your review, Michael!

Classificada 5 em 5 estrelas

Penny is a really helpful!

Penny is a really helpful app to locate all your pensions and have them in one place. I had made a plan to ring around all my previous pension company's and get them all into one pot but I kept putting it off due to amount of time and effort it would take Penny Pensions has took all the stress of this away and done everything for me. So far I am impressed. I do recommend.

3 de setembro de 2024
logótipo da Penny Pension

Resposta da Penny Pension

Hi Karl, 👋

This is exactly why Penny was created. 💯

Take away the hard work and make pensions simple. 📱

Have a great week. 😎

Classificada 5 em 5 estrelas

Absolutely amazing service

Absolutely amazing service. Easy to use and transfer your pensions.
The customer service is second to none and they help you every step of the way.
Totally recommended 😁

30 de agosto de 2024
Opinião espontânea
logótipo da Penny Pension

Resposta da Penny Pension

Thanks for the lovely review Mark 😇

We'll share the kind words with our customer support team.

Awesome to have you as a Penny member!

Classificada 5 em 5 estrelas

Very hassle free to use

Very hassle free to use, great service!

29 de agosto de 2024
logótipo da Penny Pension

Resposta da Penny Pension

Hi there, 👋

Thanks for the 5 star review. We hope you keep enjoying the Penny app.

All the best,
Team Penny

Classificada 5 em 5 estrelas

So easy to setup

So easy to setup. Looking forward to being able to see all my pensions in one place.

29 de agosto de 2024
logótipo da Penny Pension

Resposta da Penny Pension

Thank you very much for the kind feedback Mr Timmins!

Classificada 5 em 5 estrelas

Transferred my pensions over quickly…

Transferred my pensions over quickly and it’s very informative and easy to use the app

29 de agosto de 2024
logótipo da Penny Pension

Resposta da Penny Pension

Hey Alan, 👋

Our software developers will be delighted to hear you found the app easy to use!

Enjoy your week. 😎

Classificada 5 em 5 estrelas

Quick transfer

Quick transfer, handy having all my pensions in the one place

29 de agosto de 2024
logótipo da Penny Pension

Resposta da Penny Pension

Good afternoon Paula,

That's great to hear your transfer was completed quickly. 🏎️
We hope you are enjoying the app. 📱

Cheers,
Team Penny

Classificada 5 em 5 estrelas

PennyPension delivers

PennyPension delivers: the easiest way to take all your pension contributions under one unified account.
Very easy and automated.

29 de agosto de 2024
logótipo da Penny Pension

Resposta da Penny Pension

Hi Alex,

We agree an automated flow in getting is the best way to consolidate pensions. 🤖

Low stress and quick results. ✅

Have a great week!

Classificada 5 em 5 estrelas

easy to use

easy to use, simple process
surprised of what pensions I did have.

28 de agosto de 2024
logótipo da Penny Pension

Resposta da Penny Pension

Hi Philip,

Thanks for your review! We're delighted to hear you found the process easy and were pleasantly surprised by your pension findings. 😊

—Penny member support

Classificada 5 em 5 estrelas

Very easy to use and they managed to…

Very easy to use and they managed to find my pensions pretty quick!

23 de agosto de 2024
logótipo da Penny Pension

Resposta da Penny Pension

Hi Big Dave,

Thanks for sharing your experience! We're delighted to hear you found the app easy to use and that we quickly found your pensions.

—Penny member support

Classificada 5 em 5 estrelas

Very impressed so far

Only been signed up a couple of days and found old pensions from places I worked over ten years ago. Really pleased with the service and the chat feature is great. Will be recommending to friends and family.

19 de agosto de 2024
Opinião espontânea
logótipo da Penny Pension

Resposta da Penny Pension

Hi Fraser,

Thanks for such great feedback! Awesome to hear our brilliant customer support team mentioned again. We hope you keep enjoying the Penny journey. 👌

Classificada 1 em 5 estrelas

Cannot withdraw MY money.

They found an old small pension, which can't be added to another as I do not have another, but cannot withdraw it for another 3 years.. this was not what I agreed to.

19 de agosto de 2024
Opinião espontânea
logótipo da Penny Pension

Resposta da Penny Pension

Good morning,

Our team replied to your complaint yesterday both via email and on livechat. We have not had a reply from you since.

Please get back to us to confirm you have understood.

We would like to make it clear the Penny Pension does allow people to withdraw their funds. You are under the normal minimum pension age of 55. The ability to withdraw before 55 is reserved for those who have ill-health or their policy contains a protected pension age benefit. This is enforced by UK law. Neither of these applied to your request. Your request was also for us to transfer your pension funds into an ISA. This is again something we cannot do as they are different financial products. Again, this is enforced by UK law. We'll work hard to support you with your pensions and hope you'll get in touch shortly.

Regards,
The Penny Team

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