Penny Opiniões 

109
TrustScore: 4 em 5

3,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

I used to be with penny freedom.. and they were a good firm, helping me fund my little companies invoices. I am a carpenter by trade, and started to get a small group together.. and... Ver mais

Classificada 5 em 5 estrelas

We needed some short term funding and Nick Godward at Penny sorted it all out very quickly and very efficiently. The process is all automated and easy to follow. If you need Single Invoice/Spot Financ... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Found Penny Freedom online and opened an account within minutes was in need of advancing invoices due to wages, in very short time my account manager Natalia went to every great lengths to achieve thi... Ver mais

Classificada 5 em 5 estrelas

We have used Penny for over 2 years and put through over 150 transactions with them. They simply do what they say and turn invoices into cash within 24 hours. Their team are incredibly helpful and loo... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços de finanças alternativos

Escrito pela empresa

Penny is a cash advance facility that allows businesses to exchange their invoices for instant funds.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

109 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(109)

28 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

I used to be with penny freedom, good company until…

I used to be with penny freedom.. and they were a good firm, helping me fund my little companies invoices.

I am a carpenter by trade, and started to get a small group together.. and we started to build work flow and the guys liked having the option to have the invoices factored.

However, after a few months.. Penny announced they had changed their policy and they no longer supported small invoices or companies in construction, with a guarantor from a home owner, filed account for a year.. and subject to credit history.

Turns out they had a legal legal case with a scaffolding company (on going), and due to that.. they are now punishing all their customer making them jump through hoops to get their invoices factored.

Shame, as they were a nice firm.. but because on one scaffolding firms actions now every client on their books has to be punished or jump through hoops.

Not exactly the attitude you should take when running a business tbh..

Like I say.. shame..nice firm.. but..

Anyway we move on now.

Good luck with it all folks at penny wish you well.

18 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great team

Great team, helpful and efficient. Kirsty was a great helping to get funding on my last request. Cash flow is king for my business.

17 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid using - unreliable, overburdensome, false promises

We initially approached Penny to provide spot invoice financing to support our cash flow as a small business.
From the outset, the customer service was very good and the sales pitch was great, leading to us making the decision to go for Penny over other competitors, and this is where the issues began.

The set-up process to get clients set up through Penny's 'procedure' is overburdensome and unnecessarily complex. Our clients were given an approved limit for funding invoices and that is where the set up should have been complete, however, when sending an invoice through penny they then ask for you to upload a copy of your own invoice to 'prove' the invoice is valid, ask for the client to confirm the invoice and then question the person confirming as to whether they are even approved to confirm it which seems to be an unnecessary request when the confirmation is coming directly from the accounts email for the client, and then eventually release funds once all hoops have been jumped through.

The information contained on the Penny website leads one to believe that the process is 'Raise an invoice, Get paid instantly, We collect payment'. This is fundamentally not true.

When raising an invoice, it has taken up to 3-4 days for the invoice to be sent out to the client from the penny's system after 'processing'. Once confirmed, the invoice was often finally paid the same day if not the next day. However, this is not 'instant' payment after raising and invoice as advertised on the Penny website.

Furthermore, we were at the mercy of the system when Penny's whole system crashed and was out of action for almost 2 weeks. During that time, there was no information relating to how long the system outage would last and nothing that could be done with regards to processing invoices. For a service which is there to support business cash flow and is used by businesses who need faster access to invoices than standard payment terms, this is a major issue and red flag with regards to the reliability of the system.

Another issue experienced in the short time we used Penny was with regards to 'holds' being put on our account and the sceptical approach from Penny with regards to clients paying them. One of our clients is a small business who was approved with a good limit for invoices and a credit score of 100 as a business. They make manual payments of their invoices every week and do not send out any prior remittance or payment advice like a big corporate company would do. Because of this, Penny were very sceptical with regards to receiving payments and placed premature holds on our account, chased the client before the due date of the invoice and contacted the client via call and email. The client was not impressed with being chased by Penny for payment BEFORE the invoice was even due.

The last and most recent issue is that Penny have now decided to 'decline' our invoices through their credit team with no information as to why. Nothing has changed within either business, we have invoices outstanding but all within their respective due dates, there hasn't been a single late payment or missed payment of their invoices and our total invoiced amount is less than half of our approved limit for the client, however Penny have now decided that they will no longer fund. No explanation. No warning. 'Out of our hands'.

This has had a significant detrimental impact on our business and cash flow.

One extremely disappointed and now stressed and frustrated customer who would strongly advise looking to more reputable and professional invoice factoring services such as main banks and lenders.

Do not get drawn in by the false promises of 'simple' and 'instant' access to invoice funds as it will ruin relationships with clients and there will be issue after issue trying to use this service.

10 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scam

Scam. They are a loan broker. They don't provide loans. This was never disclosed to me. They say their loans are income based. Not true. I make an exception six figure income and they told me no loans were available. Yet I just took out a $20K loan to pay off a higher interest debt. And one of my credit card companies just doubled my credit limit (5 figures) due to exceptional payment history. During my call with their representative he sent me a link that had multiple loan companies included and now I'm getting spammed by them. He also did a "soft" credit pull. Time will tell if it shows up on my credit report, which it's not supposed to.

25 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Kamran top bloke!

Kamran was super patient with me and talked me through how the service worked, fees and structure. I didn't feel like I was asking stupid questions at any point and he was rapid to follow up!

10 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Care

I was working with Kamran Hasan, great guy! It's my first time working with any form of invoice financing company and he explained everything to me as simply as possible and made my first steps with Pennyfreedom a breeze!

Looking forward to continuing work with the company!

16 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Efficient

Efficient , friendly and uncomplicated
uploaded invoice 15:00 pm
Funds on our account at 17:15 pm same day

Seb has done a great job :)

I can wholeheartedly recommend

27 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We have used Penny for over 2 years and…

We have used Penny for over 2 years and put through over 150 transactions with them. They simply do what they say and turn invoices into cash within 24 hours. Their team are incredibly helpful and look expedite the process as quickly as possible. Sebastian has been a particular star over the years. They are now a valuable partner in our business and we love the fact that we can pick and chose which invoice to put them and also they respect our client relationship when it comes to collection. We would recommend them with out reservation to any business who are looking to improve their cashflow.

18 de dezembro de 2025
Opinião espontânea
logótipo da Penny

Resposta da Penny

Hi Carl,

Thank you for taking the time to leave such a detailed review!

We’re thrilled we've been able to consistently support your business over the past 2 years, making invoice processing fast and seamless! We look forward to continue to help your business.

The Penny Team

Classificada 5 em 5 estrelas

Single Invoice/Spot Funding Fast and Efficient

We needed some short term funding and Nick Godward at Penny sorted it all out very quickly and very efficiently. The process is all automated and easy to follow. If you need Single Invoice/Spot Financing with a quick turn around and want to maintain client confidentially then these are the guys to use.

15 de dezembro de 2025
Opinião espontânea
logótipo da Penny

Resposta da Penny

Thanks for leaving such a great review!

We’re glad Nick could provide a quick and efficient solution for your short-term funding, and that our automated process made everything easy to follow. Your recommendation means a lot to us!

The Penny Team

Classificada 5 em 5 estrelas

Great service

We have been working with Penny for the past few months and we have been very happy with the service provided.
Eve Clayton has been very helpful and always goes above and beyond to assist. Thanks Eve and well done!

18 de dezembro de 2025
Opinião espontânea
logótipo da Penny

Resposta da Penny

Hi Dawn,

Thank you for your review!

We’re so pleased that Eve has been able to go above and beyond to assist you, and that you’re happy with the service from the team. We look forward to continuing to support your business!

The Penny Team

Classificada 5 em 5 estrelas

Eve was amazing

Eve was amazing, excellent service, hassle free and prompt payment.
pleasure to work with, highly recommended.

17 de dezembro de 2025
Opinião espontânea
logótipo da Penny

Resposta da Penny

Hi David,

Thank you for leaving this 5-star review!

We’re thrilled to hear that Eve could provide excellent service, prompt payment, and a hassle-free experience. It’s always a pleasure working with you, and we appreciate your recommendation!

The Penny Team

Classificada 5 em 5 estrelas

Great service

Great service, Jazmine helped us a lot. Thanks guys.

18 de dezembro de 2025
Opinião espontânea
logótipo da Penny

Resposta da Penny

Hi Ole,

Thank you for your review!

We’re delighted that Jazmine and the team could provide the support you needed. We'll be pleased to help you and your business again in the future.

The Penny Team

Classificada 5 em 5 estrelas

Outstanding Service – Fast, Friendly, and Reliable!

I recently used Penny for invoice financing, and I couldn’t be more impressed! The entire process was seamless from start to finish. They were incredibly prompt, easy to work with, and paid out quickly, exactly what you need when managing cash flow.
A special shout-out to Nick and Skye, who went above and beyond to make everything smooth and stress-free. Their professionalism, clear communication, and genuine care for the customer experience, both to myself and my customers truly stood out.

8 de dezembro de 2025
Opinião espontânea
logótipo da Penny

Resposta da Penny

Hi Dee,

Thank you for taking the time to leave this 5-star review.

It’s fantastic to hear that Nick and Skye could make the entire process smooth, stress-free, and prompt for you. We’re so glad we could support both you and your customers with such a seamless experience.

The Penny Team

Classificada 5 em 5 estrelas

We used Penny Freedom for a weeks to…

We used Penny Freedom for a weeks to help with our cash flow and Nick ad the team were very helpful throughout the whole time and was always able to help. We would definitely recommend and will be using in the future if we need to!

17 de dezembro de 2025
Opinião espontânea
logótipo da Penny

Resposta da Penny

Hi Connor,

Thank you for your review!

We’re delighted that Nick and the team could support your business so effectively, even over a short period, and that you found the process helpful and easy. We look forward to assisting you again whenever needed!

The Penny Team

Classificada 5 em 5 estrelas

Penny Invoicing have been incredible in…

Penny Freedom have been incredible in helping us manage our cashflow. Sometimes our average invoice would have been around 60 days, but for a fair price (lower than many others) the factoring service is really simple to not only onboard, but to also get invoices submitted, approved and then paid. Our account manager Kirsty has been really great at responding to our requirements, going above and beyond and helping us do whatever it takes to get invoices paid out and into our account. Highly recommended and would be happy to speak about Penny to anyone. It's actually been such a great experience.

16 de dezembro de 2025
Opinião espontânea
logótipo da Penny

Resposta da Penny

Hi Michael,

Thank you for your review!

We’re thrilled to hear that Kirsty and the team have made the process simple for you, and that we’ve been able to help manage your cashflow efficiently. Your recommendation means a lot to us!

The Penny Team

Classificada 5 em 5 estrelas

We have had a good experience with…


We have had a good experience with Penny so far. They are easy to work with, especially Sebastian Falcucci.

15 de dezembro de 2025
Opinião espontânea
logótipo da Penny

Resposta da Penny

Hi Ross,

Thank you for your review!

We’re so pleased that working with Penny and Sebastian has been a smooth and positive experience for you. We hope to keep supporting your business as efficiently as possible.

The Penny Team

Classificada 5 em 5 estrelas

Once i was set up on the system

Once i was set up on the system, seamless experience, staff and Directors very helpful and the ability to cherry pick my own invoices to factor works well for me

10 de dezembro de 2025
Opinião espontânea
logótipo da Penny

Resposta da Penny

Thank you for sharing your positive experience with us.

It’s great to hear that the system was seamless and that our team could help make invoice finance simple and flexible for you. We look forward to continuing to support your business!

The Penny Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais