Wide range of good quality pet products. In particular the Ancol tartan coats are brilliant and my two diva westies love them as well as looking remarkably cute walking side by side .Order was pr... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Order arrived, no issues with the order. However it didn't fit, so needed to return. The returns form is very difficult, as it asks for Invoice numbers, Order numbers, return codes, address deta... Ver mais
A empresa respondeu
Fantastic service! Put my order in on Thursday 3pm received my harness & collar at 10am on Saturday. Couldn't fault the experience. Will definitely use again. Thank you
A empresa respondeu
Ordered and received my goods in excellent time and was kept informed all the way. I have, however, had to write to Pet shop Direct over a tiny issue with the product, hence the 4 stars. To date I'... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Hertford-based Petshop Direct is an online family retailing business working with a dedicated team of highly skilled individuals who care greatly not only about our customers, but also about their feline and canine friends. We supply a comprehensive range of top-quality accessories and food for cats and dogs by industry-leading brands including Julius-K9, Ancol, Ruffwear, Planet Dog , Bon Appetit and Wolf's Mountain at extremely competitive prices.
Informações de contacto
Unit 6 71 Mead Lane Industrial Estate , SG13 7AX, Herford, Reino Unido
- 01992 334 905
- info@petshopdirect.co.uk
- petshopdirect.co.uk
4,5
Excelente
402 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Great service, a good quality coat. I have previously bought the same brand, no complaints.
2 de setembro de 2024
Resposta da Petshop Direct
Thank you so much for taking the time to share your experience with us. Your feedback is invaluable as we strive to provide the best possible service to our customers.
We're delighted to hear that [positive aspect of feedback]. Your satisfaction is our top priority, and we're thrilled to know that we met your expectations.
If you have any further questions or requests, please don't hesitate to reach out to our customer support team. We're always here to help.
Once again, thank you for your business. We look forward to serving you again soon.
Kind Regards,The Petshop Direct Team
Arrived promptly as described and fits…
Arrived promptly as described and fits perfectly! Good service.
31 de julho de 2024
Resposta da Petshop Direct
We're glad you're happy with your purchase! Thank you for your business.
Kind regards
Petshop Direct Team
On time delivery and competitive price
On time delivery and competitive price. Overall happy with the service
28 de julho de 2024
Resposta da Petshop Direct
We're delighted to hear that you were satisfied with our delivery time and pricing. Your satisfaction is our goal.
Kind Regards
Petshop Direct Team
Resposta da Petshop Direct
Thank you for your kind words. We're glad you're satisfied.
Kind regards
Petshop Direct Team
Good service
Ordered a ruffwear harness from here last week (Thursday late), delivered today (Monday 5th), this was using the free shipping so impressed with shipping time. Bought the harness as it was in the outlet, bargain for ruffwear
1 de agosto de 2024
Opinião espontânea
Resposta da Petshop Direct
That's fantastic! We're so happy you were able to find the perfect harness for your furry friend. We'll continue to offer great deals on quality products. If you have any questions or need anything else, please let us know.
kind regards
Petshop Direct Team
Great Products and Service
Great poop bags at a reasonable price and delivered quickly. I've purchased from Petshop Direct before so knew what to expect and I wasn't disappointed.
27 de julho de 2024
Resposta da Petshop Direct
We're delighted to hear that you're satisfied with our poop bags and delivery service. Thank you for choosing Petshop Direct.
Kind regards
On time great price
25 de junho de 2024
Resposta da Petshop Direct
We're delighted to hear you were satisfied with our delivery time and pricing.
Kind regards
Petshop Direct Team
Resposta da Petshop Direct
We're delighted to hear you found our ordering process easy and convenient. Your satisfaction is our top priority.
Kind regards
Petshop Direct Team
Resposta da Petshop Direct
We're delighted to hear you were satisfied with our delivery time and product quality.
Kind regards
Petshop Direct Team
Website is easy to navigate
Website is easy to navigate, prices are good, and delivery fast...Thank you petshop direct
30 de maio de 2024
Resposta da Petshop Direct
Thank you Karen for your feedback. We are glad that we meet your expectations. Thank you also for choosing us and we hope to see you again.
Kind regards
Petshop Direct Team
Great harness
We have bought two of these harnesses before. Each lasting 2 years of arduous use by our dog! Would definitely recommend!
27 de maio de 2024
Resposta da Petshop Direct
Thank you Lynsey for your feedback. We glad that you've had a positive experience with us. We hope to welcome you again in the future!
Have a great summer ahead!
Regards
Petshop Direct Team
Resposta da Petshop Direct
Thank you Julia for your excellent feedback! 10/10 for you as a customer from us :) Thank you for choosing Petshop Direct UK
Kind Regards
Petshop Direct Team
Excellent service
Excellent, quick service! I would definitely buy things from this store again.
26 de abril de 2024
Resposta da Petshop Direct
Hello Melinda
It is great to have on board your testimonial. Thank you for shopping with us. Hope to see you again in the future!
Kind regards
Petshop Direct Team
Prices good
Prices good, products good, great online pet shop! A company I recommend for their prompt support and customer care. I know where to go in the future for my dog's necessities.
29 de março de 2024
Opinião espontânea
Resposta da Petshop Direct
Hi Leah
Thank you for sharing your feedback. We hope to see you again at some point!
Kind regards
Petshop Direct Team
Very happy with every aspect
Very happy with every aspect, from ordering to delivery.
27 de março de 2024
Resposta da Petshop Direct
Thank you Kerry for submitting your feedback. We are glad to have meet your expectation. We hope to see you again in the future! Regards Petshop Direct team
Resposta da Petshop Direct
Thank you for your feedback Mr John. Your feedback is important for us and our community. We hope to see you again in the future!
Kind Regard
Petshop Direct Team
Resposta da Petshop Direct
Great to have your feedback on board! Thank you for choosing Petshopdirect.co.uk
Hope to see you again!
Kind Regards
Petshop Direct Team
quality goods quick delivery
26 de fevereiro de 2024
Resposta da Petshop Direct
Thank you Sian for your testimonial! We are glad to have you as a customer! Hope to see you again in the future!
Kind Regards
Petshop Direct Team
Perfect as always great products…
Perfect as always great products delivered on time thanks
24 de fevereiro de 2024
Resposta da Petshop Direct
Thank you Andy Milton! Is great to have you coming back.
Hope to see you again in the future!
Kind Regards
Petshop Direct Team
The products are excellent and the size…
The products are excellent and the size guide accurate. Found exactly what I was looking for, I couldn't find what I wanted in any pet retail shop near me.
1 de fevereiro de 2024
Opinião espontânea
Resposta da Petshop Direct
Hello Debra. Thank you for your feedback. We are glad that you've find what you were looking for. Always happy to help!
Kind Regards
Petshop Direct Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.