Phoenix Legal Limited (based in England)  Opiniões 

148
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great service from Lyndsey at Phoenix Legal Ltd. Lyndsey took over our case when PM Law went into administration. Lyndsey made a stressful situation much easier. Great communication and support in a d... Ver mais

Classificada 5 em 5 estrelas

Our process with each solicitor was great! They talked through the legal side in detail and explained everything in Leymons terms. They really looked after our case for the very best outcome and even... Ver mais

Classificada 5 em 5 estrelas

Oliver is an absolute credit to the team from start to finish the support has been amazing all the steps clearly explained i got my results my home fixed and compensation so it was a win win even with... Ver mais

Classificada 5 em 5 estrelas

Lyndsey Jacobsen dealt with my claim for personal injury, primarily. It has now been resolved in a very satisfactory manner. Dealing with Lyndsey was a great pleasure, emails and telephone calls w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de advocacia
  2. Advogado
  3. Advogado de direito do trabalho
  4. Personal Injury Attorney
  5. Serviços jurídicos

Escrito pela empresa

Welcome to Phoenix Legal Limited. We are a national award winning law firm based in England specialising in Serious injury and Medical Negligence claims as well as Landlord and Tenant claims, including Tenancy Deposit issues and Housing Disrepair.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

148 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 11% das suas opiniões negativas

Geralmente responde em 14 horas

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4,6

Todas as opiniões

(148)

29 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Oliver is an absolute credit to the…

Oliver is an absolute credit to the team from start to finish the support has been amazing all the steps clearly explained i got my results my home fixed and compensation so it was a win win even with all the stress and upset the firm and Oliver went above and beyond and I cannot thank you enough for that and I will recommend you to friends , family and anyone that needs yous your all amazing ! Thank you so much !

16 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Tenancy Deposit Case : Would HIGHLY reccommend

Our process with each solicitor was great! They talked through the legal side in detail and explained everything in Leymons terms. They really looked after our case for the very best outcome and even with lots of delays and issues on the other side, they handled everything with such professionalism . We ended up winning our case in the best possible outcome and we are so thankful that after two years, it’s over and done! Thank you to Alisha and everybody else who handled our case! I would highly recommend !

9 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Lyndsey Jacobsen dealt with my claim…

Lyndsey Jacobsen dealt with my claim for personal injury, primarily. It has now been resolved in a very satisfactory manner.
Dealing with Lyndsey was a great pleasure, emails and telephone calls were answered without delay. Her negotiating skills are good and her work ethic is strong. Her interpersonal talents are second to none.
The team supporting Lyndsey: I have nothing but praise , because all demonstrated efficiency , & professionalism combined with a very positive & pleasant attitude.
I would highly recommend Phoenix Legal to all.

27 de agosto de 2026
Opinião espontânea
logótipo da Phoenix Legal Limited (based in England)

Resposta da Phoenix Legal Limited (based in England)

Thank you so much for your kind words we will pass on your wonderful comments to Lyndsey and the team

Classificada 5 em 5 estrelas

My experience with Phoenix Legal…

My experience with Phoenix Legal Solicitors was excellent. Terry is amazing and showed 10/10 professionalism, support and understanding throughout. Terry always kept me updated with progress via email, and was always there to speak to me via telephone to answer any questions. I would also like to thank Lucas for his patience, professionalism and time throughout. I highly recommend Phoenix Legal Solicitors.

25 de agosto de 2026
Opinião espontânea
logótipo da Phoenix Legal Limited (based in England)

Resposta da Phoenix Legal Limited (based in England)

Thank you so much for your kind words and wonderful comments we will pass them on to Terry, Lucas and the team

Classificada 5 em 5 estrelas

I have had an excellent experience with…

I have had an excellent experience with phoenix solicitors regarding my housing disrepair. Always kept me in the loop with emails and phone calls. Very trustworthy.

25 de agosto de 2026
Opinião espontânea
logótipo da Phoenix Legal Limited (based in England)

Resposta da Phoenix Legal Limited (based in England)

Thanks for your review we will pass this on to the team

Classificada 5 em 5 estrelas

Very easy correspondence

Very easy correspondence, replies were quick and easy to understand. Emails replied within minutes instead of the usual days or weeks from other firms. Would recommend.

24 de agosto de 2026
Opinião espontânea
logótipo da Phoenix Legal Limited (based in England)

Resposta da Phoenix Legal Limited (based in England)

Thanks for your review we will pass this on to the team

Classificada 5 em 5 estrelas

A solicitor who truly cares about his clients.

I would wholeheartedly recommend Oliver.

From the very beginning, he was professional, responsive, and incredibly supportive throughout my claim. What impressed me most was his communication. He never left me wondering what was happening. Even when there was no update from the other side, he always took the time to let me know and reassured me that he would keep me informed throughout the process. That gave me real peace of mind during what was a long and stressful experience.

What truly set Oliver apart was his professionalism, compassion, and understanding. He recognised that this was not just a legal case, it was my family’s home and our daily lives. He understood the impact our housing situation was having on us and treated us with genuine kindness, empathy, and respect throughout.

Thanks to Oliver’s hard work and dedication, the council carried out the repair works at my property, and my claim was successfully resolved with compensation. I am incredibly grateful for everything he has done for me and my family.

If you are looking for a solicitor who is highly knowledgeable and efficient, but also genuinely cares about the people he represents, I would wholeheartedly recommend Oliver.

14 de julho de 2026
Opinião espontânea
logótipo da Phoenix Legal Limited (based in England)

Resposta da Phoenix Legal Limited (based in England)

Thank you so much for your kind words, we will pass on your review to Oliver. He truly cares about his clients and getting them Justice!

Classificada 5 em 5 estrelas

The team at phoenix 5*

The team at phoenix, made what was a total nightmare with our landlord into something we no longer had to worry about, firstly JO, then Oliver took full control, but unfortunately they had to deal with our landlord, something we as a family could not longer cope with. It was a very long process due to the landlord never returning emails and always finding delays. The team at phoenix took this in their stride and kept us reassured, and updated at every important moment, although I probably did pester poor Oliver ar times.
But after 3 ( long ) years phoenix got us the compensation we were after, and the works to be carried out on our home due to disrepair. ( time frame not due to the team )
We are now looking to the future in a clean safe dry home free from damp and mould.

We couldn't thank the team at phoenix enough. As we couldn't cope anymore with our housing association.

Oliver - Alicia - Richard and all the staff in the background
( Jo no longer at phoenix )

We would genuinely recommend phoenix to anyone looking for a friendly professional solicitor.

11 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Lyndsey Jacobsen represented me in a…

Lyndsey Jacobsen represented me in a personal injury claim . She was excellent never failed to return a call kept me updated throughout and managed to get my case to a swift conclusion. I would not hesitate to recommend Lyndsey she really was great!

9 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience with Alan and Phoenix

Great experience with Alan and Phoenix Legal Limited. Helped me get back my deposit from a previous tenancy agreement. Up front they were transparent about fees and throughout the process they always kept me up to date of the progress, as well as answered any questions I had.

27 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Lyndsey Jacobsen is worth her weight in…

Lyndsey Jacobsen is worth her weight in gold! after a very long lengthy personal injury claim with another solicitor firm who then closed with no warning, Lyndsey at phoenix solicitors took over my case and managed to get my case settled within 6 weeks where the other firm 4 and half years and still on going! i am amazed!
lyndsey is professional and transparent and strives at getting the conclusion done thank you so much lyndsey for all your help and dedication to my case!

28 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent advice

We had an excellent experience with Phoenix during a tenancy dispute and Oliver was excellent . He was professional, knowledgeable and thorough.He took the time to explain the legal position clearly so that we understood our options.
Thanks to Oliver with guidance from Alisha the matter was dealt with effectively saving us a great deal of expense.
We are extremely grateful to Oliver and the team at Phoenix and would recommend them to anyone needing expert advice in tenancy matters

15 de abril de 2026
Opinião espontânea
logótipo da Phoenix Legal Limited (based in England)

Resposta da Phoenix Legal Limited (based in England)

Thanks Anne we will pass on your review to Oliver and Alisha. It was a pleasure to help you with this matter.

Classificada 5 em 5 estrelas

Highly recommended

Professional, polite, helpful and honest.

I approached Phoenix regarding my previous landlord withholding/not protecting my tenancy deposit. Special thanks to Alan from Phoenix who communicated my options clearly, the timescales I could expect, and kept me updated throughout the process on how the case was moving.

In only a couple of months after my enquiry, I received compensation in the ballpark that I expected, so I am highly satisfied with the outcome as well as the experience liaising with Phoenix.

4 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Phoenix Solicitors provided our organisation with great service throughout. They gave us advice on our options and negotiated a settlement to a commercial dispute which we were happy with. They guided us through what was a stressful situation to an outcome which we were happy to accept. Thanks from us all at KFCA.

27 de janeiro de 2026
Opinião espontânea
logótipo da Phoenix Legal Limited (based in England)

Resposta da Phoenix Legal Limited (based in England)

Thanks Neil, you are very welcome.

Classificada 1 em 5 estrelas

Serious Concerns Regarding Case Delays

I am writing to express my serious dissatisfaction with the handling of my tenancy deposit case. Although it was initially described to me as a “very simple” matter, it has now been ongoing for a year and a half with no meaningful progress. The solicitor assigned to my case has stopped responding entirely, and I have been left without any update or explanation.

The lack of transparency, repeated delays, and failure to communicate are unacceptable. Filing this claim was already a stressful step, but the prolonged silence and disappearance of my solicitor have caused completely unnecessary additional distress. This level of service falls far below what I had reasonably expected.

As my emails have gone unanswered, I expect someone to contact me promptly and provide a clear update on the status of my case, along with an explanation for these continued delays and communication failures.

25 de novembro de 2025
Opinião espontânea
logótipo da Phoenix Legal Limited (based in England)

Resposta da Phoenix Legal Limited (based in England)

Hi, Please can you advise who your solicitor is or your name so we can identify who is dealing with your claim so we can try to resolve the situation for you. You can follow our complaints procedure by emailing ab@phoenixlegalsolicitors.co.uk to raise the complaint in the correct way so we can review matters and respond as it’s not appropriate for us to respond on here.

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