Phoenix Legal Limited (based in England)  Opiniões 

148
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great service from Lyndsey at Phoenix Legal Ltd. Lyndsey took over our case when PM Law went into administration. Lyndsey made a stressful situation much easier. Great communication and support in a d... Ver mais

Classificada 5 em 5 estrelas

Our process with each solicitor was great! They talked through the legal side in detail and explained everything in Leymons terms. They really looked after our case for the very best outcome and even... Ver mais

Classificada 5 em 5 estrelas

Oliver is an absolute credit to the team from start to finish the support has been amazing all the steps clearly explained i got my results my home fixed and compensation so it was a win win even with... Ver mais

Classificada 5 em 5 estrelas

Lyndsey Jacobsen dealt with my claim for personal injury, primarily. It has now been resolved in a very satisfactory manner. Dealing with Lyndsey was a great pleasure, emails and telephone calls w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de advocacia
  2. Advogado
  3. Advogado de direito do trabalho
  4. Personal Injury Attorney
  5. Serviços jurídicos

Escrito pela empresa

Welcome to Phoenix Legal Limited. We are a national award winning law firm based in England specialising in Serious injury and Medical Negligence claims as well as Landlord and Tenant claims, including Tenancy Deposit issues and Housing Disrepair.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

148 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 11% das suas opiniões negativas

Geralmente responde em 14 horas

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4,6

Todas as opiniões

(148)

29 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great experience and amazing team

Had a disrepair case with them. The amazing team work given by Phoenix Solicitors made the case a success. I always got advice and help when needed even when the Council didn t wanted to help. I would reccomend them to anyone who feel like their rights as human being are not respected. Shout out to Kate Beesley and Joseph Iveson for leading the case to a great result.Thanks Phoenix Solicitors!

10 de outubro de 2025
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Resposta da Phoenix Legal Limited (based in England)

Hi, Thanks for your review. We will pass it on to the Team and we are glad we could help and get you the resolution you deserved. Can you please email us who you are so we can pass on to the right file handler your thanks and review

Classificada 5 em 5 estrelas

Scam refund

I was scammed by a company called Investura and a guy Call Anthory Petrov. Following the scam I contacted Phoenix Legal Solicitors who deal with this sort of thing. Rebecca Beesley was the solicitor or delt with my case . Phoenix have no win no cost agreement. Following cumucation with my bank and the Fincanial Ombussman my bank refunded most of the money I lost in 2 stages. Well done Rebecca and Phoenix.

9 de outubro de 2025
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Classificada 1 em 5 estrelas

Do not touch this solicitors with a…

Do not touch this solicitors with a barge pole. If you work with them they will bat for the other side and you will see no progress in your claim. I was ignored for a period of time and they didn't ask the right questions. If you leave them to manage your case it will go to pots. The experience was so awful I had to remove them immediately.

Before you say my case had no propects of success, the words of the owner. The property in question had no insulation, no ventilation (against the law), electrical, gas hazards, signs of mildew, damp, condensation and high humidity. Breaching the housing law and building regulations in the UK. Our case from what we have been advised by legal professionals is a very strong case with necessary evidence. I was advised to pursue my case and assign to a solicitor. Made the mistake of assigning to this Solicitors.

The claim handler said I should be cleaning the moulded carpet caused by the disrepairs. Two claim handlers threatened me over the phone and told me I should remain in a dangerous property for 1 year otherwise they will drop my case. This is how they care about their client's welfare. They don't. They got me to sign a document to confirm I will continue to pay rent and stay in the property and suffer. Made up stories I don't give access to the agents. I was a tenant that had a 10 + tenancy history with the rental so that is definately inaccurate. In my mind they took joy in not knowing anything about the case they took on.

They are lazy, rude, inconsiderate and incompetent liars. The owner knows her motives for running this operation. She said our case is a small claim. If this is correct why did they take my case on a no win no fee basis? It had already been assessed on merit. They just use people's case to generate ongoing income with no intention of fighting your corner. I complained to the director. Completely useless, she defended her claim handler. I honestly do not know what type legal service they provide? They help some and ignore others.

28 de setembro de 2024
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Resposta da Phoenix Legal Limited (based in England)

Thank you for taking the time to give feedback. As you have not given your name we cannot identify you as a client.
However, you have clearly stated that we have told you that you do not have a claim, which is obviously what’s made you angry.

You have alleged that we are in it to make money, yet you confirm we acted for on a no win, no fee basis which means if we didn’t continue with the claim we didn’t get paid so you have contradicted yourself. We in fact do not get paid if we didn’t not win and so could not have been in it for the money if we didn’t continue with your claim.

In order to bring a claim for housing disrepair and an order that the works be carried out, you must stay in the property, that is correct. You must also continue to pay your rent as your legal obligation.

If another firm have told you, you have good prospects of winning then you should definitely carry on with them. However we can see by your own reviews of another law firm they also turned down your case as not having prospects.

You’ve also given the surveyor a poor review for not finding actionable disrepair and finding you may have caused it yourself with your own living habits. Maybe not everyone else is wrong.

If you feel the service you have been provided by us is poor you can make a formal complaint, we have not received any such complaint. You can also make a complaint to the Legal Ombudsman yet we have not been notified by them either about any such complaint.

Classificada 5 em 5 estrelas

Very thankful for phoenix solisitors…

Very thankful for phoenix solisitors for sorting my claim out they explained every step, kept me updated and made the whole process much easier .i would definitely recommend Phoenix Solicitors to anyone who needs legal assistance.

9 de setembro de 2025
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Resposta da Phoenix Legal Limited (based in England)

Thanks for the review. We will pass it on to the team and thank them for their great work on your behalf

Classificada 5 em 5 estrelas

The best experience

We are very grateful to Phoenix Solicitors for the way they supported us with our claim. Our lender failed to secure our deposit and we were very stressed, but Phoenix Solicitors stepped in quickly and handled everything with great care. They explained every step clearly, kept us updated and made the whole process much easier to deal with. The team was not only professional, but also very friendly and approachable, which gave us a lot of confidence. We felt listened to and supported from start to finish. We would definitely recommend Phoenix Solicitors to anyone who needs fast, reliable and helpful legal assistance.

20 de agosto de 2025
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Resposta da Phoenix Legal Limited (based in England)

Thank you for your review we will pass it on to the relevant team and thank them for their hard work.

Classificada 5 em 5 estrelas

Very helpful and professional

Very helpful and professional. Highly recommend.

1 de setembro de 2025
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Resposta da Phoenix Legal Limited (based in England)

Thank you for your review, we will share it with the team and thank them for their hard work.

Classificada 5 em 5 estrelas

Stress-free, great experience

The main thing was how stress-free the process was. I was hesitant to act on our complaints against the landlord due to being dragged into a long court battle, but Phoenix Legal took care of everything including attending court. Rebecca and Robert (our file handlers) were great and sorted everything.

14 de julho de 2025
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Resposta da Phoenix Legal Limited (based in England)

Thank you for your review we have passed on your wonderful comments to the team

Classificada 5 em 5 estrelas

Great Legal Team

Great experiance with this firm despite the Defendant’s dragging the matter out! The Legal team made this process stress free. We received the desired outcome which i’m very happy with.

6 de junho de 2025
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Classificada 5 em 5 estrelas

Consistent, clear and supportive

Rebecca Beesley has consistently stuck with us on our ongoing case with a terrible landlord. Rebecca has guided us through our options with clarity, confidence and support. We couldn’t be more happy with the results after feeling so demoralised by our landlord.

5 de junho de 2025
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Classificada 5 em 5 estrelas

Very easy process

Very easy process, Rebecca Beesley was nice to talk to and answered all my questions

22 de maio de 2025
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logótipo da Phoenix Legal Limited (based in England)

Resposta da Phoenix Legal Limited (based in England)

Thanks Greg we will pass on your praise to Rebecca who will be delighted.

Classificada 5 em 5 estrelas

Angels of justice.

I’m incredibly grateful to the First Response Team for helping me achieve justice in just six weeks. I had been dealing with a landlord who acted unlawfully, and their support changed everything.

Special thanks to Rebecca Beesley, Trainee Solicitor, whose kindness, professionalism, and clear communication guided me through every step. I felt truly supported and informed throughout the entire process.

They delivered results quickly and with genuine care. Trustworthy, effective, and compassionate—angels of justice in my case. Highly recommended!

14 de maio de 2025
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Resposta da Phoenix Legal Limited (based in England)

Thank you very much for your review. We will be sure to pass on you review to Rebecca and reward her for her great work!

Classificada 5 em 5 estrelas

FANTASTIC!

I have to say this company is fantastic! I was assured and put at ease. Truly caring and professional. I would not go anywhere else in future. I would highly recommend Phoenix. Thank you so much Chris.
Andrew M.

1 de abril de 2025
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Resposta da Phoenix Legal Limited (based in England)

Thanks Andrew, Chris is FAB! We will pass on your review.

Classificada 5 em 5 estrelas

Helpful and Easy to Deal With

Phoenix have been helpful and easy to deal with to make the arrangements for my will.

11 de abril de 2025
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logótipo da Phoenix Legal Limited (based in England)

Resposta da Phoenix Legal Limited (based in England)

Hi Karen, thanks we will pass on your review.

Classificada 5 em 5 estrelas

Phoenix Solicitors

Professional service, couldn’t be more helpful. Would recommend Phoenix to others.

10 de abril de 2025
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Resposta da Phoenix Legal Limited (based in England)

Thank you very much for your review we really appreciate it and will pass on your comments

Classificada 5 em 5 estrelas

MY WILL

My attendance related to the update of my will. I was most impressed by the smooth and professional way it was carried out, speed and accuracy of everything and the excellent manner of the whole procedure.

8 de abril de 2025
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Resposta da Phoenix Legal Limited (based in England)

Thanks James we will pass on your comments to Chris. Glad we could help.

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Would definitely recommend

7 de abril de 2025
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logótipo da Phoenix Legal Limited (based in England)

Resposta da Phoenix Legal Limited (based in England)

Thanks we will pass on your comments

Classificada 5 em 5 estrelas

Great service

Chris Smith is an excellent young lawyer. He greeted us warmly and answered all of our questions. He gave us confidence in his work.

17 de março de 2025
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