Phoenix Legal Limited (based in England)  Opiniões 

148
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great service from Lyndsey at Phoenix Legal Ltd. Lyndsey took over our case when PM Law went into administration. Lyndsey made a stressful situation much easier. Great communication and support in a d... Ver mais

Classificada 5 em 5 estrelas

Our process with each solicitor was great! They talked through the legal side in detail and explained everything in Leymons terms. They really looked after our case for the very best outcome and even... Ver mais

Classificada 5 em 5 estrelas

Oliver is an absolute credit to the team from start to finish the support has been amazing all the steps clearly explained i got my results my home fixed and compensation so it was a win win even with... Ver mais

Classificada 5 em 5 estrelas

Lyndsey Jacobsen dealt with my claim for personal injury, primarily. It has now been resolved in a very satisfactory manner. Dealing with Lyndsey was a great pleasure, emails and telephone calls w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de advocacia
  2. Advogado
  3. Advogado de direito do trabalho
  4. Personal Injury Attorney
  5. Serviços jurídicos

Escrito pela empresa

Welcome to Phoenix Legal Limited. We are a national award winning law firm based in England specialising in Serious injury and Medical Negligence claims as well as Landlord and Tenant claims, including Tenancy Deposit issues and Housing Disrepair.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

148 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 11% das suas opiniões negativas

Geralmente responde em 14 horas

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4,6

Todas as opiniões

(148)

29 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

The owner of this business is the…

The owner of this business is the rudest most arrogant solicitor you'll ever be unfortunate enough to meet
I’d stay well clear
I’ve found another solicitor and rather than answering silly questions pandering to the Defendant requirements
I’ve managed to get further along in 1 day with another solicitor than the 2 months with this organisation

10 de março de 2025
Opinião espontânea
logótipo da Phoenix Legal Limited (based in England)

Resposta da Phoenix Legal Limited (based in England)

Dear Carl, Thank you for your review. You wont be surprised (and nor will anyone else that reads this response) that being told by you to F**K off you C**T is not acceptable behaviour and if there were a site were we could rate clients you would equally receive a 1* and we would warn others against taking you on as a client. We are glad you have now found yet another Solicitor to act for you in this matter, given that we were not the first and clearly not the last, and we wish you luck with your claim. Alisha

Classificada 5 em 5 estrelas

Absolutely outstanding service

Absolutely outstanding service! Will be using these for anything I may need a solicitor for in the future, my husband and I did our wills and the entire process was so straightforward and simple with the help of Chris, staff are super helpful and friendly and ultra professional! Brilliant from beginning to end cannot recommend enough

6 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Alisha’s poor attitude …

Alisha seems to live in a parallel universe. When her company accepted a claim amount in early December on our behalf and didn’t communicate it for a further 2 weeks. We advised her that the poor service would affect our up to now 5* review . Not blackmailing or threatening just allowing her company time to apologise for slow correspondences. Since this she has had a delusional episode in which she believes her company was under threat. The ample amount of 1* reviews regarding yourself leads me to believe this is a character trait and your service level in general. Finally our payment was processed and thankfully I will never have to deal with this again. It’s Christmas I get you wanted to go home early yesterday but your aggressive nature and poor people skills leads to yet another review more about yourself than your colleagues. Let’s hope 2025 can bring you some joy and maybe some better reviews.
Also no need for a reply I think you’ve proven the point enough .

ADDING ON -
Oh sis I didn’t threaten you with a bad review I gave you one . Done deal end of, play the victim somewhere else. Work on your professional attitude as it stinks.

24 de dezembro de 2024
Opinião espontânea
logótipo da Phoenix Legal Limited (based in England)

Resposta da Phoenix Legal Limited (based in England)

Thanks for leaving the same review as Cameron as if you are leaving a separate review. Cameron has been told he will end up in court if he continues to threaten us as will you. We will not be blackmailed or threatened by impatient people who think they can bully people.

Cameron’s behaviour is disgusting and continues to be disgusting and you are simply joining him in that behaviour so well done you!

You think threatening us with poor reviews gives you the upper hand but we will not accept bullies and we will call out that behaviour.

Classificada 1 em 5 estrelas

If it could be a zero star then it…

If it could be a zero star then it would be. The only thing they did do was take money from me.

When it came to actually paying me I was met with a confrontational aggressive old lady called Alisha. From what I can see she’s the director however when you receive aggressive emails from what looks like had been typed by a stroppy teenager this isn’t what I could call professional.

Has as much decorum as a reversing dump truck.

If you want to be treated nicely and not argued with then don’t use this company

23 de dezembro de 2024
Opinião espontânea
logótipo da Phoenix Legal Limited (based in England)

Resposta da Phoenix Legal Limited (based in England)

Thank you for your review.

As advised your behaviour was disgusting.
You threatened us with a poor review because you failed to give your bank details for payment until Thursday, and then had a strop today because you hadn’t been paid, when we told you we closed early Friday and your payment was in a queue to be paid with others, to which you responded that it wasn’t your problem and we had better pay you.

I advised you your threats were unacceptable and your behaviour disgusting, which it is.

You think that threatening us with a poor review was going to get you paid before other people. Well we won’t be blackmailed and so you were paid in line with everyone else when the accounts teams got to your transaction because we won’t be bullied or blackmailed.

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I can’t thank this law firm enough! I had previously dealt with two other firms where I was left in the dark, and everything dragged on endlessly. But once this team took over, every step was clear, and things progressed swiftly. They managed my expectations really well and secured a settlement far beyond what I expected. If you want a firm that truly delivers results and keeps you informed throughout, I highly recommend them!

11 de novembro de 2024
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logótipo da Phoenix Legal Limited (based in England)

Resposta da Phoenix Legal Limited (based in England)

Thank you so must for you review. It was a pleasure being able to get you the compensation you deserve. Good luck with everything in the future.

Classificada 5 em 5 estrelas

Great Company and Team

My Solicitor Rebecca Beesley was amazing from start to finish swift process and kept me updated from start to finish and the whole thing took less than 6 months!

23 de outubro de 2024
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logótipo da Phoenix Legal Limited (based in England)

Resposta da Phoenix Legal Limited (based in England)

Thank you for your review we will let Rebecca know.

Classificada 5 em 5 estrelas

Outstanding professional service by…

Outstanding professional service by Phoenix legal. We had a deposit dispute with our previous landlord that didn’t secure our deposit for over 5 years and also tried to make a false claim of damages when we decided to make a claim. Rebecca was amazing, she handled our case very well and kept us updated in every step of the way. Another rogue landlord down. 5 stars.

1 de setembro de 2024
Opinião espontânea
logótipo da Phoenix Legal Limited (based in England)

Resposta da Phoenix Legal Limited (based in England)

Thanks for the review we are glad we were able to help get you compensation. We will let Rebecca know

Classificada 5 em 5 estrelas

My experience with Phoenix as a…

My experience with Phoenix as a foreigner was amazing. Professional staff mixed with their fabulous skills makes the whole process an easy one. People should know how easy and cheap is to get someone representing you're rights as a human being!

23 de setembro de 2024
Opinião espontânea
logótipo da Phoenix Legal Limited (based in England)

Resposta da Phoenix Legal Limited (based in England)

Thanks for the review we have passed on your great comments to the team.

Classificada 5 em 5 estrelas

Happy with the outcome

I am happy with the outcome of my case. The lawyers who handled my case were so professional, they answered all my questions and were prompt to respond to my emails. I was informed of each stage of the case and the final outcome made me so happy. You guys are amazing

16 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Impressive work

The person who was dealing with my case named Joe was really professional, very positive and very helpful to me in general. Joe deserves a promotion because he works really hard and I'm very satisfied and impressed with his handling of the case.

17 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant and very comforting

From the second I called this team they herd me I feel that the level of understanding around my mental health and explaining things can be hard for the first time in 3 half years felt like our voice matters again..
I recommend to any one especially those struggling to explain things.
Thankyou

31 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Rebecca Beesley & Phoenix Legal Limited

I made contact with phoenix legal limited after i had been scammed for a large quantity of money. Rebecca Beesley was the lady that was in charge of my case. Rebecca has been brilliant with me and handled my claim superbly, always kept me up to date and spoke to when necessary. I honestly cannot thank Rebecca enough.

3 de julho de 2024
Opinião espontânea

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