I’ve just sold my iPhone 14 Pro. The process was so quick and easy. Compare and recycle sent out the postage box and bag (for free postage). Phones.co.uk confirmed item was received 2 days later,... Ver mais
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A empresa respondeu
Last month I was called by Roger that my phone contract could be upgraded. He managed to sort out a new contract with an upgraded device, much more data and assisted in changing number to ne... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Phones.co.uk
Escrito pela empresa
Phones.co.uk in a nutshell.
We're a UK-based team of tech enthusiasts and price comparison experts who are passionate about helping people save money.
With so many deals and offers out there, we know how overwhelming it can be to choose the right one.
That's why we created Phones.co.uk - to give you a smarter, simpler way to compare the mobile phone, SIM only and broadband market, and make confident decisions.
Why choose Phones.co.uk?
Unbeatable prices: Our platform is designed to help you find the best value on the market, saving you both time and money.
Transparent comparisons: We prioritise clarity and honesty, so you can trust that the deals you see are the deals you get.
Exclusive offers: We work closely with top network providers to bring you deals you won’t find anywhere else.
A simpler experience: We've built our website with you in mind, making it quick and easy to find what you're looking for.
We're a UK-based team of tech enthusiasts and price comparison experts who are passionate about helping people save money.
With so many deals and offers out there, we know how overwhelming it can be to choose the right one.
That's why we created Phones.co.uk - to give you a smarter, simpler way to compare the mobile phone, SIM only and broadband market, and make confident decisions.
Why choose Phones.co.uk?
Unbeatable prices: Our platform is designed to help you find the best value on the market, saving you both time and money.
Transparent comparisons: We prioritise clarity and honesty, so you can trust that the deals you see are the deals you get.
Exclusive offers: We work closely with top network providers to bring you deals you won’t find anywhere else.
A simpler experience: We've built our website with you in mind, making it quick and easy to find what you're looking for.
Informações de contacto
Reino Unido
- phones.co.uk
4,7
Excelente
7 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The bloke handled everything great and…
The bloke handled everything great and was brilliant at explaining everything to me. Very helpful and understanding.
5 de julho de 2023
Resposta da Phones.co.uk
Hi there,
Thank you so much for leaving us such a lovely review.
We are so glad you are happy with the service you received.
If you do ever have any quires regarding your order, please contact us directly via email or Live Chat.
Thanks
Ella
Resposta da Phones.co.uk
Hi Matthew,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Lottie.
Customer service was great
Customer service was great
Advisor was able to answer every question in great detail
13 de julho de 2023
Resposta da Phones.co.uk
Hi Michael,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Very amazing phone could have order…
Very amazing phone could have order from a better company
10 de julho de 2023
Resposta da Phones.co.uk
Hi Joshua
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Lottie.
From good to bad
My initial experience was great, until I received an email asking for the handset to be returned as it wasn't connected to a network - or pay for the handset- rediculous. It is connected and I'd received the paperwork. The phone calls, the emails have made the whole experience frustrating. I am connected to a network, I am paying a monthly contract payment so guess what I'm NOT returning the hand set - I've said you sort it out
25 de junho de 2023
Resposta da Phones.co.uk
Hi there,
Thank you for your review.
We strive to offer our customers the best possible experience and are disappointed to hear you felt we were anything but excellent. If there is anything you think we could change, to make future experiences better, please let us know.
Alternatively, if you would like to contact our Customer Support Agents on Live Chat, they will be able to discuss this with you. Where you are guaranteed a much quicker and accurate response.
Thanks,
Ella
Very helpful guy called Rodger
Very helpful guy called Rodger, who was very happy to help, guiding me through changing server, and reassuring me of my new contract.
9 de julho de 2023
Resposta da Phones.co.uk
Hi!
Thanks so much for leaving us such a lovely review, we really appreciate it!
Thanks,
Ella
No phone…
Still haven't received my phone a week later it's not necessarily Phones .co.uk fault but it's the couriers at fault.Still not a good experience.
3 de julho de 2023
Resposta da Phones.co.uk
Hi,
Thank your for your review.
We are sorry to hear you are having issues with the courier.
Please join us on live chat where an agent can look into this for you.
Thanks,
Ella.
Resposta da Phones.co.uk
Hi Em,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
I had a very good experience talking…
I had a very good experience talking with customer service who helped me with my new phone. Very helpful and friendly customer service! Thank you 😊
28 de junho de 2023
Resposta da Phones.co.uk
Hi,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella
Resposta da Phones.co.uk
Hi Glenn
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Lottie
Phones.co.uk stands out as a leading…
Phones.co.uk stands out as a leading destination for customers seeking an outstanding mobile phone shopping experience. With its extensive product range, expert guidance, competitive pricing, secure online platform, efficient delivery, and reliable after-sales support, Phones.co.uk prioritizes customer satisfaction above all else. Whether you're a tech enthusiast or a casual user, Phones.co.uk is dedicated to empowering your mobile experience, ensuring you find the perfect smartphone that meets your needs and enhances your digital lifestyle.
13 de junho de 2023
Resposta da Phones.co.uk
Hi Trxe
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Lottie
I would recommend them
The guy I spoke to was very friendly and helpful. He also had a lot of patience with me, helping me to understand how my phone would switch to a new network. I would recommend them.
25 de junho de 2023
Resposta da Phones.co.uk
Hi
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Lottie.
Had a great conversation about a new…
Had a great conversation about a new phone and it was nice and easy great experience no hassle at all
25 de junho de 2023
Resposta da Phones.co.uk
Hi
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Lottie.
Resposta da Phones.co.uk
Hi
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Lottie.
If you're in the market for a new cell…
If you're in the market for a new cell phone, look no further than this store! They offer brand new units at discounted prices, and their commitment to secured delivery ensures your phone arrives in perfect condition. It's the ideal place to shop for a high-quality device at a great price.
16 de junho de 2023
Opinião espontânea
Resposta da Phones.co.uk
Hi Mollie
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Lottie.
Still waiting for number to transfer…
Still waiting for number to transfer over as was told only take 1 day been almost w week now still hasn't happened
21 de junho de 2023
Resposta da Phones.co.uk
Hello Paul,
Thank you for your review.
I'm sorry to hear that your number hasn't yet transferred over.
When a PAC code is applied to an order, we will activate this PAC code when the order is shipped.
It can take 1-2 working days for numbers to transfer over.
If the number hasn't transferred over after 2 working days, you may need to restart the handset as this can update the number.
If you have tried this and the number still hasn't transferred over, you will need to contact your network to provide the PAC code. When the network have the PAC code, they will be able to transfer the number over for you.
If you have any questions, please contact our Live Chat, where a member of our Customer Support Team will be happy to help.
Our Live Chat is available 7 days a week from 9:30am-8:30pm and you can access our Live Chat via the help section on our website.
Thanks, Ella.
Resposta da Phones.co.uk
Hi Blair,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Easy to deal with
22 de junho de 2023
Resposta da Phones.co.uk
Hi Andrew,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Excellent service
8 de junho de 2023
Resposta da Phones.co.uk
Hi Neil,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
Very helpful even after initial phone…
Very helpful even after initial phone call.
19 de junho de 2023
Resposta da Phones.co.uk
Hi Louis,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks,
Ella.
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