I’ve just sold my iPhone 14 Pro. The process was so quick and easy. Compare and recycle sent out the postage box and bag (for free postage). Phones.co.uk confirmed item was received 2 days later,... Ver mais
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Leia as opiniões dos outros
Was a tad unsure at first, but after reading the reviews I decided to take the plunge. The iPhone 11 Pro was a very good price and was actually in better condition than described. It arrived exactly w... Ver mais
Just sold my s22 ultra with them, although offering very slightly less than the others on the Moneysupermarket comparison site, actually paid their offer price. Another site offered £210, but when the... Ver mais
A empresa respondeu
Last month I was called by Roger that my phone contract could be upgraded. He managed to sort out a new contract with an upgraded device, much more data and assisted in changing number to ne... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Phones.co.uk
Escrito pela empresa
Phones.co.uk in a nutshell.
We're a UK-based team of tech enthusiasts and price comparison experts who are passionate about helping people save money.
With so many deals and offers out there, we know how overwhelming it can be to choose the right one.
That's why we created Phones.co.uk - to give you a smarter, simpler way to compare the mobile phone, SIM only and broadband market, and make confident decisions.
Why choose Phones.co.uk?
Unbeatable prices: Our platform is designed to help you find the best value on the market, saving you both time and money.
Transparent comparisons: We prioritise clarity and honesty, so you can trust that the deals you see are the deals you get.
Exclusive offers: We work closely with top network providers to bring you deals you won’t find anywhere else.
A simpler experience: We've built our website with you in mind, making it quick and easy to find what you're looking for.
We're a UK-based team of tech enthusiasts and price comparison experts who are passionate about helping people save money.
With so many deals and offers out there, we know how overwhelming it can be to choose the right one.
That's why we created Phones.co.uk - to give you a smarter, simpler way to compare the mobile phone, SIM only and broadband market, and make confident decisions.
Why choose Phones.co.uk?
Unbeatable prices: Our platform is designed to help you find the best value on the market, saving you both time and money.
Transparent comparisons: We prioritise clarity and honesty, so you can trust that the deals you see are the deals you get.
Exclusive offers: We work closely with top network providers to bring you deals you won’t find anywhere else.
A simpler experience: We've built our website with you in mind, making it quick and easy to find what you're looking for.
Informações de contacto
Reino Unido
- phones.co.uk
4,7
Excelente
7 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Roger was very professional and…
Roger was very professional and explained everything clearly.
9 de agosto de 2023
Resposta da Phones.co.uk
Hi,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
I'm happy but I hope so my cash back…
I'm happy but I hope so my cash back coming soon as possible.
Kind Regards
25 de julho de 2023
Resposta da Phones.co.uk
Hi Terry,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
I had a few issues that I found…
I had a few issues that I found difficult and had to go to my local 3 shop to sort out for me. Lady there was unable to sort problem out. I sort it out myself with the help of Facebook page
2 de agosto de 2023
Resposta da Phones.co.uk
Hi Janet,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks,
Lottie.
Quite a positive change from my…
Quite a positive change from my previous supplier
14 de julho de 2023
Resposta da Phones.co.uk
Hi Terry,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Ella.
After changing to Vodafone from O2 due…
Lottie your reply is factually incorrect. You have not made any call backs despite requesting one on two separate occasions. Happy to receive from you for you to give us any updates
18 de julho de 2023
Resposta da Phones.co.uk
Hello Leighton,
Thank you for your review.
When a cancellation is set up we do advise that you do not contact the network while the cancellation is ongoing, if you do this it can result in an early termination fee, if the process we have in place is followed then no charge for a cancellation is incurred.
I have contacted you requesting further information so we can discuss this further with you.
Thanks, Lottie.
Very helpful young man that was very…
Very helpful young man that was very helpful with my order, very good advise was given 👍
3 de agosto de 2023
Resposta da Phones.co.uk
Hi Barbara,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Lottie.
Very professional and listened to my requirements
I unfortunately can not remember the name of the gentleman I spoke to. He called to remind me about an upgrade and we spoke about what I needed and the cost. He listened and came up with exactly what I had asked for. Very quick and easy to upgrade and took the hassle out of doing it myself.
19 de julho de 2023
Resposta da Phones.co.uk
Hi there!
Thanks for taking the time to leave us such a lovely review!
We are pleased to hear you had such a great experience with us.
Thanks
Ella
Helpful and friendly service
Roger was great and helped a lot with both professional and personal experience with a variety of phones. Also was happy to call back at convenient times and assisted through the online forms etc. Great service throughout
17 de julho de 2023
Resposta da Phones.co.uk
Hi there!
Thanks for taking the time to leave us such a lovely review!
We are pleased to hear you had such a great experience with us.
Thanks
Ella
must understand the needs of customers
sales guy corey wright he makes things easier or me
30 de julho de 2023
Resposta da Phones.co.uk
Hi Shinder,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Lottie.
Quick, friendly and explained everything well
A quick phonecall and my new upgrade was on its way!
The lady explained options after I asked to reduce my bill amd what I use my phone for etc. Very helpful and explained well.
27 de julho de 2023
Resposta da Phones.co.uk
Hi,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Lily.
Was requiring an upgrade to my mobile…
Was requiring an upgrade to my mobile and was treated very well-Robert Dorward was extremely professional throughout and exhibited a lot of patience as I was not the easiest of customers !
26 de julho de 2023
Resposta da Phones.co.uk
Hi Eleanor,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Lottie.
Good deal on phone and custimer service…
Good deal on phone and custimer service was brilliant.
25 de julho de 2023
Resposta da Phones.co.uk
Hi there,
Thank you so much for leaving us such a lovely review.
We are so glad you are happy with the service you received.
If you do ever have any quires regarding your order, please contact us directly via email or Live Chat.
Thanks
Ella
The operator that assisted me was very…
The operator that assisted me was very knowledgeable and helpful. He was so patient and I would certainly recommend to others . Thanks
24 de julho de 2023
Resposta da Phones.co.uk
Hi there,
Thank you so much for leaving us such a lovely review.
We are so glad you are happy with the service you received.
If you do ever have any quires regarding your order, please contact us directly via email or Live Chat.
Thanks
Ella
Great deal and fast delivery
Was given all the information I needed and was able to upgrade my phone at a very reasonable price. Phone was also delivered well within the promised time.
10 de julho de 2023
Resposta da Phones.co.uk
Hi Michael,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Lottie
Phones.Co.uk how do you phone them!!!!
I received the reconditioned iPhone 11 and the caps lock does not work. While phones.Co.Uk called me, I am unable to call them to rectify this matter only contact is on line. I will not use them again
19 de julho de 2023
Resposta da Phones.co.uk
Hi,
Thank you for taking the time to leave us a review.
I sincerely apologise that you are not happy with your handset. I have requested for a member of our team to email you to discuss this further.
Thanks,
Ella
Resposta da Phones.co.uk
Hi,
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Lottie
i had 2 new phones and the man who delt…
i had 2 new phones and the man who delt with me did not cancel the other 2 and when i rang to sort this out noone was intrested i will not be telling anyone else about your company as i have in the past and 4 people have had phones from you i have now got to pay for the 2 phones that should have been canceled and the 2 updates that i have through something that is not my fault these phones were updates
6 de julho de 2023
Resposta da Phones.co.uk
Hello Anthony,
Thank you for your review.
I'm sorry to hear that your contract hasn't been cancelled.
If you have received your handset, there is a 14 days cooling off period in which a cancellation can be requested.
If you contact our Live Chat and request a cancellation, a member of our Customer Support Team will be able to help set up a cancellation for you.
I'm sorry to hear about the customer service you have received, as a business customer service is very important to us and I'm sorry to hear that you have received this experience with us.
I have requested for a member of our team to contact you in regards to this so that we can assist you further.
If you have any questions, please contact our Live Chat, that can be accessed via the help section on our website between 9:30am-8:30pm.
Thanks,
Ella.
Great service no fuss
1 de julho de 2023
Resposta da Phones.co.uk
Hi Donna
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Lottie
The advisor was really knowledgeable
The advisor was really knowledgeable, understanding and helpful
5 de julho de 2023
Resposta da Phones.co.uk
Hi Eileen
Thanks for taking the time to leave us such a great review. We really appreciate your feedback.
Thanks, Lottie
Great!!!
Have always had a great experience with buymobiles will continue to use them. Always offer great contracts and prices
17 de julho de 2023
Resposta da Phones.co.uk
Hi there!
Thanks for taking the time to leave us such a lovely review!
We are pleased to hear you had such a great experience with us.
Thanks
Ella
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