Avoid this service at all costs! It is a subscription trap. You are led to believe that you are paying just €0.50 to enhance a photo, but 48 hours later you are charged €39.90 for a monthly subscrip... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Pour une personne à mobilité réduite, cela est très pratique d’obtenir une photo d’identité, rapide et efficace.
Achtung, man schließt bei einmaliger Nutzung für ein Passphoto wohl automatisch ein Abo ab, dass 39,90€/Monat kostet. Das war für mich ein sehr teures Passfoto statt der gedachten 50ct. Sofort nach de... Ver mais
Rapide et de bonne qualité services efficace
3,6
Aceitável
71 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Site à ne même pas essayer
Publicité mensongère quand vous achetez un produit chez eux vos coordonnées bancaires sont prises directement sans votre consentement et aucun remboursement n'est possible .
Site à fuir escroquerie à nulle autre pareil
26 de setembro de 2026
Opinião espontânea
Resposta da Photomia
Bonjour,
Merci d'avoir pris le temps de partager votre expérience avec nous. Je suis sincèrement désolé d'apprendre que votre passage sur notre site n'a pas été à la hauteur de vos attentes.
Votre satisfaction est notre priorité, et nous prenons très au sérieux chaque retour de nos clients. Pour mieux comprendre la situation et vous proposer une solution adaptée, j'aimerais échanger directement avec vous.
Pourriez-vous me contacter par email à contact@photomia.net ? Je me tiens à votre disposition pour discuter de ce qui n'a pas fonctionné et trouver ensemble une solution qui vous convienne.
Nous sommes déterminés à améliorer constamment nos services, et votre retour est précieux pour nous aider à progresser.
Dans l'attente de vous lire ou de vous entendre,
Cordialement,
Vous êtes des escrocs
Comme beaucoup d'autres je me suis vu débité de 2 fois les 39.90 €
Quelle mauvaise fois dans les réponses aux avis
Du coup j'ai du changé de carte bleu
Je ne comprends pas pourquoi ce site existe encore
14 de julho de 2026
Opinião espontânea
Resposta da Photomia
Bonjour,
Merci d'avoir pris le temps de partager votre expérience avec nous. Je suis sincèrement désolé d'apprendre que votre passage sur notre site n'a pas été à la hauteur de vos attentes.
Votre satisfaction est notre priorité, et nous prenons très au sérieux chaque retour de nos clients. Pour mieux comprendre la situation et vous proposer une solution adaptée, j'aimerais échanger directement avec vous.
Pourriez-vous me contacter par email à contact@photomia.net ? Je me tiens à votre disposition pour discuter de ce qui n'a pas fonctionné et trouver ensemble une solution qui vous convienne.
Nous sommes déterminés à améliorer constamment nos services, et votre retour est précieux pour nous aider à progresser.
Dans l'attente de vous lire ou de vous entendre,
Cordialement,
Fraudulent website
I wanted a single photo adjusted and photomia came up in Google search 50 cent for a single use of their service no mention of a subscription or anything like that. Now a total of 79.80 euros are taken from my creditcard the past two months a ridiculous price considering the service provided for a subscription I never signed up for and never used. Fraudulent website.
9 de setembro de 2026
Opinião espontânea
Resposta da Photomia
Hello,
Thank you for taking the time to share your experience with us. I am sincerely sorry to hear that your visit to our site did not meet your expectations.
Your satisfaction is our priority, and we take all customer feedback very seriously. To better understand the situation and offer you a suitable solution, I would like to speak with you directly.
Could you please contact me by email at contact@photomia.net? I am available to discuss what went wrong and find a solution that works for you.
We are committed to continuously improving our services, and your feedback is invaluable in helping us progress.
I look forward to hearing from you,
WARNING
WARNING – This feels like a subscription trap
I am extremely disappointed with my experience with Photomia.
My credit card has already been charged €39.90 twice, a total of €79.80. The most disturbing part is that when I try to reset my password, Photomia’s own website tells me that there is no account associated with my email address.
So I cannot access an account and I cannot even cancel the supposed subscription myself — yet they continue charging my card.
I contacted customer support requesting an immediate cancellation, an explanation, and a full refund. So far, I have received no response.
From my experience, this feels like a subscription trap. I am now disputing the charges with my bank and considering having my card blocked/replaced to prevent further charges.
Please be extremely careful before entering your payment details.
I expect Photomia to refund the full €79.80 and explain why my card was repeatedly charged when I cannot even access or find a customer account.
1 de agosto de 2026
Opinião espontânea
Resposta da Photomia
Hello,
Thank you for taking the time to share your experience with us. I am sincerely sorry to hear that your visit to our site did not meet your expectations.
Your satisfaction is our priority, and we take all customer feedback very seriously. To better understand the situation and offer you a suitable solution, I would like to speak with you directly.
Could you please contact me by email at contact@photomia.net? I am available to discuss what went wrong and find a solution that works for you.
We are committed to continuously improving our services, and your feedback is invaluable in helping us progress.
I look forward to hearing from you,
PESSIMA comportamento al limite della…
PESSIMA comportamento al limite della frode. Ti attirano con la prima prova a €0,50 e poi senza accorgerti( perché non è per niente chiaro) ti trovi automaticamente abbonato alla modica cifra di €39,90. E nonostante il recesso immediato non rimborsano. Cosa se ne fa uno di un abbonamento ad un sito simile? Ovvio che non lo farei mai. SCONSIGLIATISSIMO
24 de agosto de 2026
Opinião espontânea
Resposta da Photomia
Buongiorno,
Desideriamo esprimer le nostre più sincere scuse per la situazione che ha vissuto. La assicuriamo che stiamo facendo tutto il possibile per risolvere questo problema nel più breve tempo possibile.
A tal fine, la invitiamo a contattarci via e-mail contact@photomia.net, comunicandoci il suo indirizzo e-mail di prenotazione e indicando nell'oggetto "Insoddisfazione TrustPilot". Non appena riceveremo il suo messaggio, La contatteremo al più presto.
Grazie per la sua comprensione.
Subscription Fraud - €39.90 monthly Lost
Beware of the subscription trap.
I used Photomia for what I believed was a one-time passport photo service and had no intention of signing up for a subscription. I never received a welcome email, contract confirmation, or any clear notification that I had entered into a recurring membership.
For months, €39.90 was quietly deducted from my credit card without my knowledge. Between April and August, I lost almost €200. I didn't even recognize the company name when I noticed the charges and had to contact my bank to find out where the payments were going.
The biggest red flag is that I never logged in, used the service again, or even visited the website after the initial purchase, yet the monthly charges continued.
In my opinion, the subscription terms and renewal conditions were not presented clearly enough. The lack of clear communication and consent reminders raises serious consumer protection concerns and does not appear to be in line with the transparency principles expected under EU consumer protection rules.
Check your bank statements carefully if you have ever used this website.
9 de abril de 2026
Opinião espontânea
Resposta da Photomia
Hello,
Thank you for taking the time to share your experience with us. I am sincerely sorry to hear that your visit to our site did not meet your expectations.
Your satisfaction is our priority, and we take all customer feedback very seriously. To better understand the situation and offer you a suitable solution, I would like to speak with you directly.
Could you please contact me by email at contact@photomia.net? I am available to discuss what went wrong and find a solution that works for you.
We are committed to continuously improving our services, and your feedback is invaluable in helping us progress.
I look forward to hearing from you,
Attention grosse arnaque
Attention grosse arnaque, suite à ma commande de modification de photo d'identitée à 0,50 € j'ai été prélevé de 0,50 € et le lendemain de 39,90 € !!
20 de agosto de 2026
Opinião espontânea
Resposta da Photomia
Bonjour,
Nous tenons à vous exprimer nos sincères excuses pour la situation que vous avez rencontrée.
Soyez assuré que nous mettons tout en œuvre pour résoudre ce problème dans les plus brefs délais.
Dans cette optique, nous vous prions de bien vouloir prendre contact avec nous par courrier électronique contact@photomia.net, en nous communiquant votre adresse mail de réservation et la mention "Mécontentement Trust Pilot" dans votre message.
Dès réception de votre message, nous ne manquerons pas de vous contacter rapidement.
Merci de votre compréhension.
Avoid subscription scam
Avoid this service at all costs! It is a subscription trap. You are led to believe that you are paying just €0.50 to enhance a photo, but 48 hours later you are charged €39.90 for a monthly subscription that you were not made clearly aware of. The subscription is not mentioned in the email communication you receive after the purchase.
Charge was reverted as response to formal protest within legal withdrawal period.
15 de agosto de 2026
Opinião espontânea
Resposta da Photomia
Hello,
Thank you for taking the time to share your experience with us. I am sincerely sorry to hear that your visit to our site did not meet your expectations.
Your satisfaction is our priority, and we take all customer feedback very seriously. To better understand the situation and offer you a suitable solution, I would like to speak with you directly.
Could you please contact me by email at contact@photomia.net? I am available to discuss what went wrong and find a solution that works for you.
We are committed to continuously improving our services, and your feedback is invaluable in helping us progress.
I look forward to hearing from you,
SCORRETTEZZA CONTRATTUALE
Con la scusa di una un servizio per una foto da 0,50 centesimi, mi avete indotto in modo non trasparente un abbonamento mensile di 39,90 €, di cui non si conosce il servizio e lo scopo. E' una cosa disonesta e vedo che siamo in molti a fare la stessa denuncia.
Sono a chiedere la restituzione di quanto estorto in modo scorretto.
5 de agosto de 2026
Opinião espontânea
Resposta da Photomia
Buongiorno,
Desideriamo esprimer le nostre più sincere scuse per la situazione che ha vissuto. La assicuriamo che stiamo facendo tutto il possibile per risolvere questo problema nel più breve tempo possibile.
A tal fine, la invitiamo a contattarci via e-mail contact@photomia.net, comunicandoci il suo indirizzo e-mail di prenotazione e indicando nell'oggetto ""Insoddisfazione TrustPilot"". Non appena riceveremo il suo messaggio, La contatteremo al più presto.
Grazie per la sua comprensione.
à éviter
Et ben...Ça m’apprendra à lire les avis avant.
Un petit tour pour voir et au lieu de 0,50 €, c’est 39,90 € qui disparaissent de votre compte 3 jours après. Curieuse pratique commerciale.
Michel A
25 de julho de 2026
Opinião espontânea
Resposta da Photomia
Bonjour,
Nous tenons à vous exprimer nos sincères excuses pour la situation que vous avez rencontrée.
Soyez assuré que nous mettons tout en œuvre pour résoudre ce problème dans les plus brefs délais.
Dans cette optique, nous vous prions de bien vouloir prendre contact avec nous par courrier électronique contact@photomia.net, en nous communiquant votre adresse mail de réservation et la mention "Mécontentement Trust Pilot" dans votre message.
Dès réception de votre message, nous ne manquerons pas de vous contacter rapidement.
Merci de votre compréhension.
Arnaque
J ai besoin de faire un renouvellement de permis de conduire que l on m a volé et comme cette opération se fait uniquement en ligne et compliqué j ai utilisé ce site pour une photo certifié après 5 tentatives et donne ma carte je m aperçois que il s agit d un abonnement que l on ne peut pas annuler je suis très inquiet car j ai renseigné ma carte bancaire je me suis fait voler tous mes papiers et maintenant je me fais voler par un site on profite vraiment de la faiblesse des gens je demande une repose urgente et l annulation de ce compte et remboursement
24 de julho de 2026
Opinião espontânea
Resposta da Photomia
Bonjour,
Merci d'avoir pris le temps de partager votre expérience avec nous. Je suis sincèrement désolé d'apprendre que votre passage sur notre site n'a pas été à la hauteur de vos attentes.
Votre satisfaction est notre priorité, et nous prenons très au sérieux chaque retour de nos clients. Pour mieux comprendre la situation et vous proposer une solution adaptée, j'aimerais échanger directement avec vous.
Pourriez-vous me contacter par email à contact@photomia.net ? Je me tiens à votre disposition pour discuter de ce qui n'a pas fonctionné et trouver ensemble une solution qui vous convienne.
Nous sommes déterminés à améliorer constamment nos services, et votre retour est précieux pour nous aider à progresser.
Dans l'attente de vous lire ou de vous entendre,
Cordialement,
ce sont des voleurs
7 de julho de 2026
Opinião espontânea
Resposta da Photomia
Bonjour,
Merci d'avoir pris le temps de partager votre expérience avec nous. Je suis sincèrement désolé d'apprendre que votre passage sur notre site n'a pas été à la hauteur de vos attentes.
Votre satisfaction est notre priorité, et nous prenons très au sérieux chaque retour de nos clients. Pour mieux comprendre la situation et vous proposer une solution adaptée, j'aimerais échanger directement avec vous.
Pourriez-vous me contacter par email à contact@photomia.net ? Je me tiens à votre disposition pour discuter de ce qui n'a pas fonctionné et trouver ensemble une solution qui vous convienne.
Nous sommes déterminés à améliorer constamment nos services, et votre retour est précieux pour nous aider à progresser.
Dans l'attente de vous lire ou de vous entendre,
Cordialement,
Fraud
Fraud! You buy one photo and they take you with a subscription for 39.90, They even don't send any infos by mail, even not 1 photo. You have to log in to cancel, no possibility of refund
22 de junho de 2026
Opinião espontânea
Resposta da Photomia
Hello,
Thank you for taking the time to share your experience with us. I am sincerely sorry to hear that your visit to our site did not meet your expectations.
Your satisfaction is our priority, and we take all customer feedback very seriously. To better understand the situation and offer you a suitable solution, I would like to speak with you directly.
Could you please contact me by email at contact@photomia.net? I am available to discuss what went wrong and find a solution that works for you.
We are committed to continuously improving our services, and your feedback is invaluable in helping us progress.
I look forward to hearing from you,
sorpreso dai risultati veramente bello…
sorpreso dai risultati veramente bello e facile
31 de maio de 2026
Opinião espontânea
Hab das zufällig entdeckt und bin total…
Hab das zufällig entdeckt und bin total begeistert, hintergrund entfernen geht super schnell und einfach wow
1 de maio de 2026
Opinião espontânea
Velocissimo e facile da usare rimuove…
Velocissimo e facile da usare rimuove lo sfondo in un attimo davvero utile
10 de abril de 2026
Opinião espontânea
Resposta da Photomia
Hello,
Thank you for taking the time to share your experience with us. I am sincerely sorry to hear that your visit to our site did not meet your expectations.
Your satisfaction is our priority, and we take all customer feedback very seriously. To better understand the situation and offer you a suitable solution, I would like to speak with you directly.
Could you please contact me by email at contact@photomia.net? I am available to discuss what went wrong and find a solution that works for you.
We are committed to continuously improving our services, and your feedback is invaluable in helping us progress.
I look forward to hearing from you,
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