Blijkbaar een keer online zoiets gedaan niet gekozen voor een abonnement! Wat schetst mijn verbazing er wordt elke maand geld afgeschreven!!!! Waarvoor??? Incasso stop gezet. Niet intrappen...foei
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Was charged full subscription because I didn’t cancel before the end of the trial period but company refunded me as a gesture of good will. Might be better if they remind people they are about to be c... Ver mais
Easy to follow instructions and well laid out web pages. Very detailed questionnaire and well explained diagnoses which are rated for closest fit. Useful tool to help with basis for GP visit or self h... Ver mais
A empresa respondeu
We contacted them through a contact form late in the evening and got an answer already early in the next morning, with all options listed. Very customer friendly.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.
Informações de contacto
Holanda
- physiocheck.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good so far
Good so far. I took the quiz, paid to get the results. Now i have the app. When you join on a laptop/desktop, it's not obvious that you need the app to see the exercises.
i've done all the exercies as directed two days in a row and already feel some improvement. I suspect I'll pay to have the first month (£16.99 more) but if i'm ok, then I'll quit at that point.

Resposta da Physiocheck.co.uk
Correctly helped me initially diagnose…
Correctly helped me initially diagnose an achillies partial tear and treatment plan which 8 confirmed witha doctor

Resposta da Physiocheck.co.uk
Great diagnosis
The initial survey/diagnosis goes into great depth and I am happy that the diagnosis is hopefully correct. Now to see what the treatment will be.

Resposta da Physiocheck.co.uk
No quibbling…
There was no quibbling, my payment was refunded and subscription cancelled.

Resposta da Physiocheck.co.uk
Predatory auto-renew subscription of 12.99 a month
as others have mentioned this is a company that has ruined what is a good product (computer generated physio diagnosis) by tying into a predatory, non-transparent 'scamscription' model. They ask you to pay a one off fee for the diagnosis, but then rely on you inadvertently agreeing to a 12.99 monthly fee. The billing on paypal is also in the name of "hierhebikpijn.nl B.V." rather than physiocheck so it's hard to spot.
Such a shame, they genuinely have a good product but they ruin it with this.

Resposta da Physiocheck.co.uk
Great service
Great service. Just be careful of the ongoing subscription if you do not require it. I was charged, but they refunded back, which tells me they are a company of high integrity.

Resposta da Physiocheck.co.uk
Cancellation was swiftly enacted.
Cancellation was swiftly enacted.

Resposta da Physiocheck.co.uk
Subscription Trap
I signed up to what I thought was a one off check and unknowingly have been paying £9.99 a month for 18 months. There was never an email or notification saying that I had subscribed or indeed any reminder about what was apparently a one month trail or even anything encouraging me to use the service. The first email was today as my card has been locked so the email was asking me to pay. I have never used the service. I might have done if I knew I was paying for it.
Update: they have offered to refund one month if I remove this review! This company make money from "subscription traps" or unwanted subscriptions. A decent company will always send timely reminders and other information about subscriptions. I never even got an email telling me I had subscribed in the first place; only one that I had registered an account. This is probably illegal practice. There is a new law in Uk that will make all of the above illegal so such companies will not be able to get away with such terrible way of doing business. They need to do much better to restore for me any trust in this company than refunding me one month when they have taken about £170 from me without me knowing it.

Resposta da Physiocheck.co.uk
I found this company excellent.
I liked the information from this company and they successfully diagnosed my problem. The exercises are good.
However I did not want to pay every month but they quickly replied to me and cancelled.

Resposta da Physiocheck.co.uk
I was able to figure out what was wrong…
I was able to figure out what was wrong and stated getting help to correct the problem right away. I started feeling better within hours!

Resposta da Physiocheck.co.uk
Thanks your response and prompt refund…
Thanks your response and prompt refund was very much appreciated. It has restored my faith in your service.

Resposta da Physiocheck.co.uk

Resposta da Physiocheck.co.uk
Grateful for the clear conversation.
Grateful for the clear conversation.

Resposta da Physiocheck.co.uk
I got a response within hours resolving…
I got a response within hours resolving my issue completely

Resposta da Physiocheck.co.uk
I did not expect any reply and even…
I did not expect any reply and even less a positive response. I greatly appreciate your quick response and I'm very thankful for this! Have a great day!

Resposta da Physiocheck.co.uk
Your reply and professionalism.
Your reply and professionalism.

Resposta da Physiocheck.co.uk
Great physio programme
Great diagnose and exercises that were spot on for relieving my pain. Easy to cancel when I needed to.

Resposta da Physiocheck.co.uk
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