I had a great experience with Pisoria when securing my new place. The whole process was smooth, efficient, and incredibly quick, with everything completed in less than a week. The team made the experi... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had a great experience with Pisoria, especially with Liana Soriano. She was incredibly helpful from the beginning of the process right through to the end, and has continued to be supportive even aft... Ver mais
A empresa respondeu
Shoutout to Luis and Liana!! Both did a great job in making the process quick and seamless. Luis was able to immediately get me onto a virtual viewing and send over all the necessary requi... Ver mais
A empresa respondeu
Really reactive and pleasant team, the service is available really late and the support provide the best answers and informations, they really are the nicest of agency I met during my flathunting. I a... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Pisoria offers flats and flatsharing accommodation across London. Uniquely, Pisoria provides a full service to its tenants for a simple, single monthly fee. - All bills are included; - All properties come with fast-speed wifi broadband; - All properties have a cleaning service; - Additional furniture will be added at your request; - Most flats come with a wall-mounted flat screen TV; - No need to use an estate agent, so no need to pay a finders fee.
Informações de contacto
101 Roman Road, E2 0QN, London, Reino Unido
- 02087098120
- info@pisoria.com
- pisoria.com
4,6
Excelente
152 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 60% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience renting in London with…
Great experience renting in London with Pisoria. Thanks to Zak and Oksana that made my application very clear and easy.
20 de setembro de 2023
Opinião espontânea
Resposta da Pisoria
Thank you for your lovely feedback. Zak and Oksana will be delighted to hear their support helped make your renting experience in London smooth, clear and easy.
Great experience
Great experience, agent Zak was extremely polite and helpful
27 de setembro de 2023
Opinião espontânea
Resposta da Pisoria
Thank you for your kind feedback. Zak will be delighted to hear his polite and helpful approach made your experience such a positive one.
I'm writing to warn others about an…
I'm writing to warn others about an unfortunate experience I had with Pisoria]. I lost a holding deposit of £250 due to what I see as their vague instructions. They asked for any adverse credit history to be disclosed before a reference check. Naturally, I informed Vouch, their appointed third-party for such checks. To my surprise, the agency didn't recognize this and decided to pocket the deposit, citing I should've informed them directly.
It cost me £250 to learn that Pisoria may not be as transparent or straightforward as one might hope. Proceed with caution and get every single detail clarified if you decide to engage with them.
20 de setembro de 2023
Opinião espontânea
Resposta da Pisoria
Hello Georgios,
We uphold a fair and transparent process and as stated in our holding deposit : "If you are unable to, or decide not to take up occupancy, or fail our reference checks (see below), the holding deposit is non-refundable. Any adverse credit history must be disclosed before we commence the referencing process."
You did not disclose your adverse credit history to either the agent or the agency. It's crucial to emphasize that any CCJ you may have had should have been disclosed before engaging with Pisoria, in accordance with the terms of the holding deposit you signed.
Thank you
My experience was effortless
My experience was effortless. From when I got to the viewing I was greeted with a warm welcome from Zak who showed me around the flat and gave me a list of pros and cons. I was sold just like that! The document process was user friendly and easy to get around. Highly recommended and Props to Zakaria Bouanod for his dedication!
13 de setembro de 2023
Opinião espontânea
Resposta da Pisoria
Thank you for the fantastic feedback and recommendation. Zakaria will be delighted to hear his warm, honest and dedicated approach made your renting experience effortless from viewing to move-in.
I was abroad from Italy and Zak helped…
I was abroad from Italy and Zak helped me to find a property remotely.
Pisoria is a Great agency that really cares about their Properties.
26 de agosto de 2023
Opinião espontânea
Resposta da Pisoria
Thank you for your wonderful feedback. We’re delighted Zak could support you remotely from Italy and help make finding your new property a smooth and positive experience.
Agent Zak was really nice and helpful
Agent Zak was really nice and helpful. Quick to respond and always very clear.
24 de agosto de 2023
Opinião espontânea
Resposta da Pisoria
Thank you for your kind feedback. Zak will be delighted to hear his clear communication, responsiveness and helpful approach made your experience such a positive one.
Agent was very helpful
Our agent Zak was very helpful, even though we were disorganised ourselves. Didn't end up taking the rooms but couldn't have asked for more from Zak.
26 de julho de 2023
Opinião espontânea
Resposta da Pisoria
Thank you for your thoughtful feedback. We’re delighted Zak’s patience, support and professionalism made such a positive impression, even though the rooms weren’t the right fit in the end.
Pisoria is a great tenancy agency
Pisoria is a great tenancy agency, all staff are helpful and nice, specially Dedar. Many thanks!
17 de julho de 2023
Opinião espontânea
Resposta da Pisoria
Thank you for your lovely feedback. Dedar and the team will be delighted to hear their helpful and friendly approach made your experience with Pisoria such a positive one.
Great help from Ahmed
Ahmed made my experience with Pisoria better than expected in the end of my tenancy as he helped a lot with the moving out procedures and acted fast as required for the urgent matters.
23 de dezembro de 2022
Opinião espontânea
Resposta da Pisoria
Thank you for your kind feedback. Ahmed will be delighted to hear his quick support and assistance during the move-out process helped make the end of your tenancy a positive experience.
Landlords don't use this company
Landlords - do not use this company.
Firstly, I agreed a fee rate with Andrew Saleh on the phone. No mention was made of any other fees but once they found a tenant I was hit with other fees I hadn't been informed about. Had I known about these extra fees I would never have agreed the fee rate I did. Very underhanded.
They charged over £2,000 for finding four tenants: each one of these was amongst the worst tenants I have ever had.
One had mental health problems and was abusive to other tenants.
One was so unhygenic that all the other tenants threatened to leave if he didn't go. Fortunately, he left.
One needed constant chasing for rent and his share of utility bills.
One wouldn't clean up his mess in the kitchen and elsewhere, putting dirty dishes in a clean dishwasher for example.
As I say, landlords, use this company at your peril!
16 de dezembro de 2021
Opinião espontânea
Resposta da Pisoria
Hi Rob - I’m sorry to note your comments and dissatisfaction. All of our landlord fees are clearly stated in our landlord contracts and on our website.
You asked us to provide a Let-Only service, so we were not at all involved or responsible for the behaviour or compliance of the tenants once they moved in - you kept this service with your long-standing and trusted property manager.
We found tenants for you rapidly during a period still heavily affected by Covid when many landlords had empty properties. We properly referenced and credit checked those tenants. Had you asked us to fully manage the tenancies we could have helped to chase and collect late payments, and deal with all tenant issues in the property. Unfortunately, since you did not ask us to provide this service this was left to your own property manager, and so we feel that it is more than a little unfair to criticise us for problems experienced under that management.
Nonetheless, I do hope that you have been able to resolve the difficulties that you are experiencing in your properties.
Vivek was extremely helpful in finding…
Vivek was extremely helpful in finding me a room in London. Two thumbs up!
1 de agosto de 2022
Opinião espontânea
Resposta da Pisoria
Thank you for your lovely feedback. Vivek will be delighted to hear his support helped you find the right room in London so smoothly.
I found a good room with Vivek in…
I found a good room with Vivek in London, top notch service and professionalism
31 de julho de 2022
Opinião espontânea
Resposta da Pisoria
Thank you for the fantastic feedback. Vivek will be delighted to hear his professionalism and support helped you find a great room in London.
Just moved in to a great flat in East…
Just moved in to a great flat in East London thanks to Vivek! He was very knowledgeable and answered any questions I had very promptly.
28 de julho de 2022
Opinião espontânea
Resposta da Pisoria
Thank you for your lovely feedback. We’re delighted Vivek’s knowledge and quick communication helped make your move into your new East London flat such a positive experience.
Had a solid experience with Pisoria
Had a solid experience with Pisoria. Got a good variety of rooms around East London and Vivek was very helpful in showing me around and choosing the right one.
27 de julho de 2022
Opinião espontânea
Resposta da Pisoria
Thank you for your kind feedback. We’re delighted Vivek’s support and guidance helped you explore the options and find the right room in East London.
Vivek was amazing
Vivek was amazing, he was calm, polite and most important honest and upfront about everything. Thanks you pisora for everything.
1 de junho de 2022
Opinião espontânea
Resposta da Pisoria
Thank you for your wonderful feedback. Vivek will be delighted to hear his honest, calm and professional approach made your experience with Pisoria such a positive one.
Had a lovely experience with Pisoria
Had a lovely experience with Pisoria. They’ve got a wonderful portfolio of rooms all over east London and Vivek was very accommodating in helping me find the right one!
31 de maio de 2022
Opinião espontânea
Resposta da Pisoria
Thank you for your lovely feedback. We’re delighted Vivek’s accommodating support helped you find the right room from our East London portfolio and made your experience such a positive one.
I asked two different persons to show…
I asked two different persons to show me the same room and Vivek was the one who took the time to show it to me. He always was there to answer me any question and always kept track of the process!
31 de maio de 2022
Opinião espontânea
Resposta da Pisoria
Thank you for your thoughtful feedback. Vivek will be delighted to hear his dedication, communication and support throughout the process made such a positive difference to your experience.
Nik was really helpful
Nik was really helpful, professional and responsive. He helped me a lot during my research for a flat in London. I'd highly recommend! Thanks again Nik!
30 de maio de 2022
Opinião espontânea
Resposta da Pisoria
Thank you for the wonderful feedback and recommendation. Nik will be delighted to hear his professionalism, responsiveness and support made your flat search in London such a positive experience.
I was struggling to find a place in…
I was struggling to find a place in London. But Nik was really helpful and got everything organised as soon as possible. Such a professional service. A huge thanks to Nik.
28 de maio de 2022
Opinião espontânea
Resposta da Pisoria
Thank you for your lovely feedback. We’re delighted Nik’s professionalism and quick support helped make your property search in London much easier and less stressful.
Great experience thanks to Nik
Nik was very professional, responsive, and helpful in my rental process. Moving from abroad is hard so it was great having someone help streamline the rental process for me. He was quick and diligent with moving things forward. Highly recommend and getting in touch with him!
27 de maio de 2022
Opinião espontânea
Resposta da Pisoria
Thank you for the fantastic feedback and recommendation. Nik will be delighted to hear his professionalism and responsiveness helped make your move from abroad and rental process smooth and stress-free.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.