Excellent value and excellent service. The guys I dealt with were polite, pleasant and keen to be helpful as possible. After the only time a phone was not answered I was called back within a minute. S... Ver mais
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Excellent value and excellent service. The guys I dealt with were polite, pleasant and keen to be helpful as possible. After the only time a phone was not answered I was called back within a minute. S... Ver mais
A empresa respondeu
Harry and his team were outstanding. From start to finish we felt liked valued individuals, not just another booking. First time ever our mileage has been recorded when we dropped the car off. In addi... Ver mais
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The company make extra miles to take care of my car after I booked them at last minute after find out my previous booking with different company was huge mistake .when I pick up my car to make me feel... Ver mais
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Amazing service at the start and end of our holiday. It was early morning and awful weather so I missed the entrance to the car park. A gentleman called and asked if I had just driven past, then d... Ver mais
A empresa respondeu
Platinum Valet is a professional meet and greet airport parking service based at Birmingham Airport, offering a seamless, reliable, and customer-focused experience from drop-off to collection. We specialise in convenient valet parking, allowing customers to drive directly to the terminal where one of our fully insured, trained drivers will meet you, handle your vehicle with care, and park it securely while you travel. On your return, your vehicle is delivered back to you promptly, so you can continue your journey without delay. At Platinum Valet, we pride ourselves on professionalism, punctuality, and transparency. Our operations are carefully managed to ensure efficient vehicle handling, clear communication, and a smooth customer experience at every stage. We also offer a range of optional add-on services, including vehicle cleaning and electric vehicle charging, allowing customers to tailor their booking to suit their needs. Customer satisfaction and trust are at the core of everything we do, and we are committed to maintaining high standards of service, safety, and accountability.
Birmingham Airport, Valet Parking, Ambassador Rd, B26 3AW, Birmingham, Reino Unido
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First time we have used valet parking at Birmingham and would use this company again. Easy instructions, clear on the phone and the team were incredibly friendly and helpful. Had the car ready for us, keen to hear about our holiday and pointed us in the right direction to leave. A great all round experience

Resposta da Platinum Valet - Approved Meet & Greet Operator
Great experience! Drop off very smooth and quick, then car waiting for us on arrival back. Saw lots of other people waiting around from other companies, but Harry was there to greet us and hand back the keys. Excellent service! Also a shout out to Fyzz who took good care driving our car and getting it back for us. We’ll definitely be using them again!!

Resposta da Platinum Valet - Approved Meet & Greet Operator
So easy and straight forward for our 10 day holiday!!

Resposta da Platinum Valet - Approved Meet & Greet Operator
Fantastic service from start to finish.
Helpful on the phone, super easy parking right near departures.
Steve collected our car from us before the holiday and met us on our arrival back in the UK.
Will definitely be using for every Birmingham flight going forward!
Thank you! X

Resposta da Platinum Valet - Approved Meet & Greet Operator
Amazing service, ran by lovely people. I accidentally left my phone in the car and they had driven away and made it back to their car park but kindly they drove back round to return it free of charge. Thanks so much :) xx

Resposta da Platinum Valet - Approved Meet & Greet Operator
We were met by Harry, who was very friendly, & helped us with our luggage.
He was extremely professional, checked that there was no damage to the car, asked for the mileage & how full the petrol tank was, which he added to the paperwork.
On return, I called him once we had landed, and by the time we had got through customs & walked over to the meeting area, he came back with my car.
All in all, extremely good service, and I will definitely use them again.

Resposta da Platinum Valet - Approved Meet & Greet Operator
Great service for arrival and pick up enhanced by the fact that they had to return to the airport as some idiot had left their phone and cards in the car, thanks Hari...would highly recommend, great price as well.

Resposta da Platinum Valet - Approved Meet & Greet Operator
Fantastic experience- efficient, courteous and offered additional services like cleaning and charging. They checked the car thoroughly and noted charge before driving off. Also requested us to check the car after and asked for my passport ID to ensure i’m the owner. That demonstrates their vigilance.
I’m a serial user of Meet and Greet - Platinum valet is the best i’ve used. Very highly recommended.

Resposta da Platinum Valet - Approved Meet & Greet Operator

Resposta da Platinum Valet - Approved Meet & Greet Operator
Great experience. Very professional and polite

Resposta da Platinum Valet - Approved Meet & Greet Operator
Excellent service from the team. We called around 30 minutes before arrival, had to wait around 5 minutes which wasn't an issue. We scanned my car together, both noted down mileage etc. and that was it. Then a 2 minute walk to departures. On return, called as soon as we landed and they said they'd be there waiting for us, and they were. Both checked over my car/mileage (they insisted), all was in order. They also advised my battery was flat and they'd had to jump start to get it back to me.

Resposta da Platinum Valet - Approved Meet & Greet Operator
Great service from start to finish.
We phoned to give them a ETA at the airport and a lovely man was waiting to collect the car on our arrival.
Asked a few questions then handed the keys over.
Upon our return, when we landed, I called them and again, they were waiting for us.
Car looked great as the price included a free car wash.
He packed our cases in the boot for us and off we went.
Lovely friendly lads. Would definitely recommend.
I was a little apprehensive about booking with a new company but I have to say they were very impressive. The level of customer service is so good, nothing is too much trouble they are extremely efficient and they cleaned the car while I was away.
Big shout out to Harry, I will definitely be back.
No hassle car was collected as soon as we arrived and called them back when waiting for my case and car was took back to the valet parking section at Birmingham airport and the was was cleaned outside free of charge.
Great service, easy to find and very polite staff, Harry was great.
The staff member was very polite and helpful. Leaving and collecting the car was straight forward given his excellent communication skills.
Excellent valet service! The owner was friendly, professional, and went above and beyond by washing the car and even provided us water for the journey home. Pricing was very fair, and the overall experience was smooth and impressive. Highly recommend!
Great experience, will definitely book again
The overall service from the team was exceptional, communication was great with ease. The end to end process was easy with quick with drop off and pick up additional my valet cleaned car was to a high standard ready and waiting when I collected my bags. Harry tracked my flight and communicated through WhatsApp in which I requested.
Very happy will be using for my next business trip in two weeks.
Excellent service from Harry, kept me informed on route to airport, very friendly had a good chat about my new JAECOO 7, same again on arrival, even 2 bottles of water in the car, definitely use again
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