Plumbs Opiniões 

6109
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased several different services from Plumbs: from a kitchen roller blind, window seat cushion, to reupholstering a sofa, armchair and stool. All of this was booked on one home visit. Booking cl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really great guy who talked us through the process. Collection and delivery were exactly as booked and the staff were polite, helpful and took great care not to damage our property. Really pleased wit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very helpful consultant who came out and advised and took measurements. Covers completed much faster than expected (which was a bonus) and are of excellent quality It feels like having a new sofa ! R... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

After an excellent initial appointment & my subsequent prompt payment, I have been left with no fitting appointment. I have tried calling & told someone will call me back. The product is not cheap &... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Casa e jardim

Informação fornecida por diversas fontes externas

Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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4,4

Todas as opiniões

(6109)

560 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very good service.Both members of staff…

Very good service.Both members of staff were both professional.Curtains arrived a lot earlier than expected delivery date.Would certainly use Plunbs again.

19 de junho de 2026
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Resposta da Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased that you have received good service, which has met your expectations.

Classificada 5 em 5 estrelas

Fantastic new loose covers.

We have just had new loose covers made for our sofa by Plumbs. Margaret came to our house and helped us choose a material. She was knowledgeable and helpful. Because we are moving overseas in a few weeks, she called HQ and spoke to one of Plums owners to get his commitment that the covers would be available in time. This was very reassuring. The quote seemed reasonable to us and we paid our deposit. We then had a ‘pattern cutter visit, who carefully re- created the loose- covers in a white fabric that would act as the pattern for our new covers. Within 2 x weeks we were told our covers were ready and they were delivered by courier. Finally plumbs sent their fitter who visited us to fit the new covers. Really happy with them. Great quality, terrific fit for a reasonable price. Thank you plumbs. An excellent service.

30 de junho de 2026
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Resposta da Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been provided with excellent service and that your delighted with the end result.

Classificada 5 em 5 estrelas

Excellent service from start to finish…

Excellent service from start to finish buying replacement covers for a 30 year old Multiyork 3 piece suite.
Fabric samples arrived quickly. Our consultant, Wayne, was very helpful & accomplished in taking the measurements & fitting the new covers.
The result is a 3 piece that looks great & could be mistaken for new

22 de junho de 2026
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Resposta da Plumbs

We appreciate you taking the time to provide is with your feedback. We're really pleased to hear that you have received excellent service and that you are delighted with the transformation.

Classificada 5 em 5 estrelas

Amanda was great and super-helpful

Amanda was great and super-helpful. We are very happy with our covers.

18 de junho de 2026
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Resposta da Plumbs

We appreciate you taking the time to provide us with your feedback. It's great to hear that you have been delighted with the service and quality.

Classificada 5 em 5 estrelas

Great Service

Great Service from a lovely lady called Tracy who measure exactly and showed me some wonderful material samples. Cannot fault.

18 de junho de 2026
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Resposta da Plumbs

Thank you taking the time to provide us with your feedback. It's great to hear that you have been delighted with the service and quality.

Classificada 4 em 5 estrelas

My appointment on time with a good…

My appointment on time with a good selection of materials for loose covers.Covers measured and deposit taken really efficiently.Told 5 weeks but informed later 6 weeks.
On arrival fitted quickly with no fuss and really pleased with the colours and material i chose.

26 de junho de 2026
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Resposta da Plumbs

We appreciate you taking the time to provide us with your feedback. All our products come with different lead times, to ensure we meet manufacturing standards, and quality our customers quite rightly deserve.

Classificada 5 em 5 estrelas

Beautiful quality and design of…Outstanding!

Beautiful quality and design of fabrics,showing contemporary and traditional styles. Susan Solis, the representative was superb! Friendly, helpful and knowledgeable. Quick efficient service. The covers are a perfect fit. I recommend the easyfit.

5 de junho de 2026
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Resposta da Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the quality and design, as well as the service received which has met your expectations.

Classificada 4 em 5 estrelas

Couldn’t give 5 as my covers didn’t fit…

Couldn’t give 5 as my covers didn’t fit and had to be returned for readjustment
Very pleased with final result.

11 de junho de 2026
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Resposta da Plumbs

Thank you for taking the time to provide us with your feedback. We're sorry to hear that your covers needed, to be returned for minor adjustments. Sometimes covers may require more than one fitting, to ensure you receive the perfect fit and we're pleased to hear that you are happy with the final result.

Classificada 5 em 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. All options discussed in detail before ordering. We chose foam seat and back cushions which are perfect and comfortable.
Loose covers all fitted perfectly and have enhanced the sofas and the room they are in.
Very efficient service all round

25 de junho de 2026
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Resposta da Plumbs

We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have received excellent service and that all has been manufactured perfectly for you.

Classificada 5 em 5 estrelas

Tailor-made

Tailor-made
My adviser and fitter, Ahmad advised semi sheer roller blinds from Hillarys for my front bay window. He measured and fitted them, they are perfect!
Thank you Abdula
24/6/26

28 de maio de 2026
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Resposta da Plumbs

We appreciate you taking the time to provide us with your feedback. We assume this review is for Hillary's, and not ourselves. We have recently fulfilled an order for you for Loose Covers, which we hope you are delighted with.

Classificada 5 em 5 estrelas

My home consultant Lynn Suzanne Forster…

My home consultant Lynn Suzanne Forster was very friendly, helpful and knowledgeable in advising me with choosing new cushions for my 3 piece suite.
Although it was more expense than I had anticipated you could tell you get what you pay for as the craftsmanship in the work was evident.

23 de junho de 2026
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Resposta da Plumbs

We appreciate you taking the time to provide us with your feedback. It's great to hear that you have been delighted with the service and quality.

Classificada 5 em 5 estrelas

Pricey but worth every penny

25 de junho de 2026
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Resposta da Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you are delighted with the products.

Classificada 5 em 5 estrelas

Amanda the representative was just…

Amanda the representative was just amazing - friendly, polite and very efficient

5 de junho de 2026
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Resposta da Plumbs

Thank you for your feedback and 5-star rating! We're pleased to hear that you have received excellent service and that we have met your expectations with service and quality.

Classificada 5 em 5 estrelas

10 out of 10

From point of enquiry which was answered by Anthony Butler who answered all my questions and provided all necessary information of time scales in realistic terms.
Anthony followed up with a visit measured up and provided a quote.
Anthony provided up dates and came to fit my plantation shutters with efficientcy and tidyness and was very mindful and respectful of my home.
The shutters have transformed my new home, I am more than pleased with service (2nd to none) and product, thank you.

30 de junho de 2026
Opinião espontânea
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Resposta da Plumbs

We appreciate you taking the time to provide us with your feedback. We're pleased to hear that you have received excellent service, from Anthony and that we have met your expectations with the service and quality of the shutters.

Classificada 5 em 5 estrelas

Really excellent from start to finish

Really excellent from start to finish. Did everything they said they would when they said they would to a high standard. Good communication and everyone very pleasant to deal with and excellent workmanship too. Recommend.

24 de junho de 2026
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Resposta da Plumbs

We appreciate you taking the time to provide us with your feedback. We're pleased to hear that you have received excellent service and that we have met your expectations with service and quality.

Classificada 5 em 5 estrelas

Excellent service from start to finish

A very efficient, friendly and professional service from Malcolm Murray , and am very pleased with the finished result .

22 de junho de 2026
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Resposta da Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received a professional service, which has met your expectations with the service and quality.

Classificada 5 em 5 estrelas

Very Happy with the Service and the…

Very Happy with the Service and the Chair Coverings

23 de junho de 2026
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Resposta da Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that we have met your expectations with the service and quality.

Classificada 1 em 5 estrelas

This has been a dreadful experience

This has been a dreadful experience. Plumbs were to re upholstery my Cintique three seater settee and chair at a cost of over £3000. It was returned to me in a terrible condition and all the springs were removed and a front wooden baton which gave it stability. At almost 80 and osteoporosis it's been rendered unsuitable for my use as it's far too low. This was all done without my permission. A lovely man came out last week to assess it. His report was going to Plumbs that afternoon. I have heard nothing. Spoke to customer service an hour ago wanting to know what's going on. The lady said she would get someone to call back but I know they won't as they never do! This has caused me so much stress and upset and I am hoping by putting this review it will make Plumbs take the situation seriously

12 de junho de 2026
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Resposta da Plumbs

Thank you for taking the time to provide us with your feedback. We're sorry to hear of the issues that you have experienced. Your feedback will be passed onto the Customer Service Manager, for further investigation.

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