Ordered on TikTok shop 7/7 and as of yet I am to receive my order. It got to the 13/07 and they delayed my order without any valid reason or communication. I have tried all of their social media chann... Ver mais
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I was slightly skeptical of receiving decent value for money but actually the mix of packs, including one type I'd never seen or opened before, and the fact the premium box comes with a graded slab (n... Ver mais
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The slabs are interesting and value for money is good. Just curious whether light booster packs are added to the box, because the cards always seem to be common. It's a fun delivery each month for Pok... Ver mais
Bought an ultra premium box as a one off to try out before deciding whether to register for a subscription When it arrived I was one booster pack short, and when I contacted PokeParcel Andrew was v... Ver mais
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The biggest, the best and frankly the most aesthetically pleasing TCG subscription box there is, period. Boxes, slabs and bundles all to your front door, every month. What is not to love? Each box is guaranteed booster packs and graded cards, we really are one of a kind.
Informações de contacto
Office Block A Limekiln Road, NP4 6TF, Torfaen, Reino Unido
- info@collectorparcel.com
- pokeparcels.com
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Respondeu a 36% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Well packaged and fast delivery
Don’t bother, they take your money and ignore you
Ordered on TikTok shop 7/7 and as of yet I am to receive my order. It got to the 13/07 and they delayed my order without any valid reason or communication. I have tried all of their social media channels which seem to have all disappeared. The email doesn’t work and bounced back. They refused to answer my messages on TikTok. This company is a joke don’t bother buying from them
Picked up a £25 box from a card show
Picked up a £25 box from a card show
Nowhere in person does it mention you can get something for 85% of your value
The raw value of the card was £2 and graded was £16 feel mugged off a bit
Parcel hasn't been received
Absolutely love the concept great ace…
Absolutely love the concept great ace 10 Absolutely brilliant
Easy to use site
Easy to use site, excellent delivery service. Good quality products.
I received my order as usual
I received my order as usual. Daughter was happy but still haven't received a very good card. Thanks
Spot on
Great wee surprise every month my son loves it. Got a banger from a pack last time. First class
POOR SERVICE AVOID
Really disappointed with the service. I ordered with the advertised 1–3 working day delivery, but several days later my order hadn’t even been dispatched and I received no updates at all I had to chase it myself.
When I finally got a response, from “Andrew” it was unprofessional and came across as dismissive, even starting with “What’s going on with you?”. Instead of offering a solution or keeping me informed, they simply said they couldn’t fulfil the order and refunded it.
There was no proactive communication, no apology for the delay, and no attempt to resolve the situation or keep my custom. Overall, a very poor experience and not what you’d expect from a business advertising quick delivery.
Highly recommend avoiding this poor excuse for a company
Flawless yes, tradeable no
I ordered a flawless guarantee. I was indeed sent a grade 10 but it wasn’t a tradeable pokemon card. It was an info sheet from a Japanese card pack. Think marginally worse than receiving a graded basic energy. I’ve emailed them to discuss returning it but it has been Easter weekend. Hopefully they sort it
Horrible delivery services and bad communication
Ordered some stuff weeks ago, nothing arrived. Had to chase the seller for updates blaming Royal Mail and then to have to go through bank to get refund as he wouldn’t reply to me. Didn’t even fully refund me either but my bank will sort that out. Avoid!
Amazing product
Amazing product, got a good graded card and some good packs 100% recommend.
Highly recommended 👌
Fantastic business and really pleased with the presentation of the graded card and overall service. There’s been some delays with Royal Mail but I could see they had posted on their socials regarding this issue which is fantastic communication. Highly recommended. And will be ordering again / taking out a subscription because those goodies look amazing!
Amazing company love the Amazing…
Amazing company love the Amazing collectorparcel always fill off grate pokemon surprises
packaged really well and came nice and…
packaged really well and came nice and quick! everything was great and i really enjoyed unboxing these, definitely one to shop at again
Enjoyable Product!
I have just had my third (might actually be fourth) delivery from Collector Parcels. I only order one off boxes, no subscription so I can't comment on subscriptions.
First, people complain about the value. I personally take it for granted when ordering boxes from any mystery box company that they will stretch the value of products to meet the expected box value. It becomes more difficult when they have their own products, as the value of these is very subjective. I personally have not seen me majorly overpaying for a box, and quite honestly any small loss is covered by my enjoyment of receiving them.
Postage has been within time frames, with the exception of my last delivery. However, they were very quick to respond to emails and kept me up to date throughout the process - which was a Royal Mail issue affecting many deliveries.
If I have a negative experience, I will update this review. As it stands I get a great deal of enjoyment from their products, they are delivered within time frames stated, and customer service has been very good when the issue did arise on this occasion.
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