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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Facilité de composition grâce à ce qu'on a déjà fait durant notre voyage. Il suffit de rajouter quelques photos (celles des autres voyageurs! 🙂) et de les réagencer un peu, et hop! C'est terminé. Bon... Ver mais

Classificada 5 em 5 estrelas

Excellent app to capture the photos and text from our trip. Our family thoroughly enjoyed receiving a daily update on location, photos and thoughts from the trip as we progressed. The book is excellen... Ver mais

Classificada 4 em 5 estrelas

Lees alle 5sterrenreviews over hoe goed en prettig dit product is. Maar doe jezelf een plezier: gebruik Polarsteps NOOIT als primaire teksteditor. Het heeft geen autosave, rollback of backup func... Ver mais

Classificada 5 em 5 estrelas

Polarstep is a great way to register our trips and activities along , letting know our friends and family how we are doing without harassing them on WhatsApp with pictures. People can go check when t... Ver mais

Informações sobre a empresa

  1. Empresa de software
  2. Impressão de fotografias

Escrito pela empresa

Over 15M+ explorers have chosen Polarsteps to create and capture their adventures. This all-in-one travel app shows you the world’s most enticing travel destinations, gives you insider tips and plots your route, locations and photos when the journey is underway. The result? A beautiful digital world map that is unique to you! As well as the chance to turn it all into a hardback photo book when you’re done. And it doesn’t stop there... Record your route automatically, keeping your phone in your pocket and eyes on the world. Doesn’t drain your battery, works offline and you have full privacy control. PLAN ■ Polarsteps Guides, created by our travel-loving editors and other explorers like you, show you the best of the world (as well as giving you top tips for once you get there). ■ Itinerary Planner to build your dream (editable) itinerary. ■ Transport Planner helping you get from A to B with clear transport options between destinations. TRACK ■ Automatically track and plot your path on a digital world map (that grows fuller as your passport does). ■ Add photos, video, and thoughts to your steps along the way making your memories all the more vivid. ■ Save spots that you love so that you can always find your way back. SHARE ■ Leave tips for the travelling community on where to go and what to see. ■ Share your journey with friends and family if you want to. Or keep it to yourself. You have full privacy control. ■ Follow others and share in their adventures. RELIVE ■ Retrace your steps – scrolling through places, photos, and your travel stats. ■ Create a unique Travel Book filled with your pictures and stories with the touch of a button. WHAT THE PRESS ARE SAYING ABOUT POLARSTEPS “The Polarsteps app replaces your travel journal, making it easier and more beautiful.” - National Geographic “Polarsteps helps you track and share your journeys in an easy and visually appealing way.” - The Next Web “Polarsteps’ resulting travel log is impressive, and is the source of a severe case of itchy feet in your correspondent.” - TechCrunch FEEDBACK Questions, thoughts, or feedback? We’d love to hear what you think about Polarsteps. Get in touch via support.polarsteps.com/contact


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 98% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

A Polarsteps convert!

Introduced to Polarsteps 6 days into a 3 week trip I was delighted to be able to back date the steps to the start of my trip and use it for the whole trip. Creating the photobook was really easy and the inclusion of weather and location data a real bonus. The book itself is fabulous quality and the colours more vibrant than other photobook suppliers I've used in the past.

16 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Everything's great with Polarsteps!

Everything's great with Polarsteps!
The app is so easy to use! As I have long texts, I'm happy with the upgrade that indicates the number of words ou characters so I can already know if it will be too long for the travel book. It's easy to modify what is suggested by the app for the book. The waiting period 'till receiving the book is short! I already have 9 travel books and 2 more will be on their way as I have 2 more travels to go in 2026! Moreover, the customer service is also awesome!
Like I said, everything is great with Polarsteps!

2 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Exactly how I imagined it

Easy and quick to upload pictures and write a bit of text as you go along your trip. Travel book is very well done and high quality, I love it

12 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Polarsteps makes it easy to keep a travel diary.

Polarsteps makes it easy to keep a travel diary. Another key advantage is the ability for all travellers to collaborate on a shared diary.
Just one week after the trip ended, I had a photo book in my hands. It used to take me years to get a photo book ready.
Unfortunately, we had a complaint about the photo book last time. This was dealt with promptly and to our complete satisfaction.

23 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Es war ganz einfach

Es war ganz einfach, alles wurde von Polarsteps erledigt und ein wunderschönes Fotobuch ist entstanden. Die Fotos werden ja schon vei der Reise ausgersiebt und reingesteckt. Das Buch ist in einer sehr guten Qualität.

3 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great quality

Great quality! I have been ordering a book every year since 7 years. Glad with every book I ordered!

3 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Livre inutilisable et complètement disloqué

Je ne parle pas de l'application, mais du livre que j'ai commandé suite à un voyage en Asie. Le livre contient plus de 100 pages et s'est complètement disloqué après seulement quelques consultations. Toutes les pages se sont décollées, et le livre en tant que tel n'est plus utilisable, c'est comme si j'avais maintenant uniquement des photos individuelles. Encore une fois pas de soucis de qualité de photos mais du livre avec une grosse déception et un montant payé dans le vide...

2 de janeiro de 2026
Opinião espontânea
logótipo da Polarsteps

Resposta da Polarsteps

Dear Paul Clement, thank you for your feedback. We're very sorry to hear about the issue with the binding of your Asia Travel Book. This is definitely not the standard of quality we strive for and we'd love to make this right for you. Could you please contact our Support team at support.polarsteps.com/contact with your order number and a photo that shows the issue? This will help us report the issue to our printers and offer you a solution for your Travel Book. Thank you!

Classificada 5 em 5 estrelas

Good software, super book and great support.

This very clever software allowed us to share our plans, the trip as we experienced it and produced a lovely final photo book. We did have some damage to the cover when the photo book arrived but we explained to their support team and they sent us another book for free.

30 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A perfect way to record memories

We set up Polar steps as a quick, safe and easy way of keeping family and friends updated, but, it us soooo much more than that, tracking our journey, recording how far we travelled, the weather and a wonderful way to remember our holiday.

10 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to make

Easy to make, good book quality
Customer service respond quickly to your questions.
Shame we can't make a commun book with several trips... Just think to create only one trip for your holidays even if you travel in different countries...

30 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Je n'arrive pas à actualiser mon…

Je n'arrive pas à actualiser mon voyage, c'est très compliqué en mode gratuit et pas du tout ergonomique. Je voyage depuis trois mois mais je vais supprimer l'appli car elle ne sert à rien en l'absence d'actualisation et de tuto.

30 de março de 2026
Opinião espontânea
logótipo da Polarsteps

Resposta da Polarsteps

Hi Virginie, thank you for sharing your feedback. We’re sorry to hear that the app felt complicated and that you've experienced an issue trying to update your trip. This is not the experience we strive for. If you're open to give us another chance, please feel free to reach out to our Support team at support.polarsteps.com/contact with a screenshot of the issue, or any other questions you may have. We’re happy to help!

Classificada 4 em 5 estrelas

N'achetez pas d'albums (Résolu par le Service client)

Ne passez surtout pas commande de travel book
Très déçu de l'expérience polarstep. Autant l'application est ergonomique et sympas pour les proches qui veulent suivre le voyage mais le SAV est catastrophique.
J'ai commandé un travel book d'environ 85€ qui est arrivé quand je n'étais pas chez moi. Cet album a été déclaré livré mais aucun voisin ou commerçant du quartier ne l'a. Le service après vente n'apporte aucune réponse ou solution. Le seul retour que j'ai eu c'est "attendez il y aura peut etre un retour à notre entrepot" ou "allez demander aux voisins et commerçants". Chose que j'ai bien évidemment fait deux fois. Quand on paye un album ce prix là, la moindre des choses est d'avoir un service client qui cherche à apporter des solutions (ou au moins des réponses).

Update 03/04 : Après avoir mit ce commentaire j'ai effectivement eu un retour du service client via mail (comme indiqué sous ce commentaire) et normalement le Travel book non reçu va être renvoyé, je viendrai éditer à nouveau ce commentaire avec la suite de ce litige.

J'update ce commentaire, j'ai bien reçu l'album de remplacement qui est vraiment quali. C'est juste dommage au niveau de l'expérience client d'avoir "dû" passer par la pour obtenir une réponse. Le vrai plus pour Polarstep serait de passer par un transporteur qui autorise les points relais. En fonction des régions et / ou emploi du temps ça évite de nombreux problèmes.

1 de abril de 2026
Opinião espontânea
logótipo da Polarsteps

Resposta da Polarsteps

Hi Gautier, thank you for your feedback! We're really sorry to hear that your Travel Book hasn’t arrived yet. We completely understand how frustrating this must be, and we want to make sure you receive your book as soon as possible.

I’ve reviewed the conversation and noticed that our previous emails had some delivery issues. This has now been resolved, and we’ve received your response well. Our team will be reaching out to you shortly to get this sorted! If you have any other questions or need further assistance in the meantime, don’t hesitate to let us know. We're happy to help!

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