Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Facilité de composition grâce à ce qu'on a déjà fait durant notre voyage. Il suffit de rajouter quelques photos (celles des autres voyageurs! 🙂) et de les réagencer un peu, et hop! C'est terminé. Bon... Ver mais

Classificada 5 em 5 estrelas

Excellent app to capture the photos and text from our trip. Our family thoroughly enjoyed receiving a daily update on location, photos and thoughts from the trip as we progressed. The book is excellen... Ver mais

Classificada 4 em 5 estrelas

Lees alle 5sterrenreviews over hoe goed en prettig dit product is. Maar doe jezelf een plezier: gebruik Polarsteps NOOIT als primaire teksteditor. Het heeft geen autosave, rollback of backup func... Ver mais

Classificada 5 em 5 estrelas

Polarstep is a great way to register our trips and activities along , letting know our friends and family how we are doing without harassing them on WhatsApp with pictures. People can go check when t... Ver mais

Informações sobre a empresa

  1. Empresa de software
  2. Impressão de fotografias

Escrito pela empresa

Over 15M+ explorers have chosen Polarsteps to create and capture their adventures. This all-in-one travel app shows you the world’s most enticing travel destinations, gives you insider tips and plots your route, locations and photos when the journey is underway. The result? A beautiful digital world map that is unique to you! As well as the chance to turn it all into a hardback photo book when you’re done. And it doesn’t stop there... Record your route automatically, keeping your phone in your pocket and eyes on the world. Doesn’t drain your battery, works offline and you have full privacy control. PLAN ■ Polarsteps Guides, created by our travel-loving editors and other explorers like you, show you the best of the world (as well as giving you top tips for once you get there). ■ Itinerary Planner to build your dream (editable) itinerary. ■ Transport Planner helping you get from A to B with clear transport options between destinations. TRACK ■ Automatically track and plot your path on a digital world map (that grows fuller as your passport does). ■ Add photos, video, and thoughts to your steps along the way making your memories all the more vivid. ■ Save spots that you love so that you can always find your way back. SHARE ■ Leave tips for the travelling community on where to go and what to see. ■ Share your journey with friends and family if you want to. Or keep it to yourself. You have full privacy control. ■ Follow others and share in their adventures. RELIVE ■ Retrace your steps – scrolling through places, photos, and your travel stats. ■ Create a unique Travel Book filled with your pictures and stories with the touch of a button. WHAT THE PRESS ARE SAYING ABOUT POLARSTEPS “The Polarsteps app replaces your travel journal, making it easier and more beautiful.” - National Geographic “Polarsteps helps you track and share your journeys in an easy and visually appealing way.” - The Next Web “Polarsteps’ resulting travel log is impressive, and is the source of a severe case of itchy feet in your correspondent.” - TechCrunch FEEDBACK Questions, thoughts, or feedback? We’d love to hear what you think about Polarsteps. Get in touch via support.polarsteps.com/contact


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 98% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Possibly the worst customer service…

Possibly the worst customer service I’ve encountered. Months ago we made 3 out of 4 travel books for our trip through India Indonesia and New Zealand. The 4th book does not load, we can’t edit it or finish it. Numerous emails to customer service have been ignored or replied to with short irrelevant messages and now we are nearly in April and our travel books for our trip last winter 2024/25 incomplete. Useless

31 de março de 2026
Opinião espontânea
logótipo da Polarsteps

Resposta da Polarsteps

Hi Michele, thanks for your feedback and sorry to hear about this! That’s definitely not the experience we want, especially that your 4th Travel Book isn’t loading and you haven’t heard back from us.

I had a look but unfortunately couldn’t find any previous messages on your name, so we'd love to check if we're receiving your messages correctly. Could you please send us a new message via support.polarsteps.com/contact and include your trip link and a screenshot of the issue? We'd love to have a closer look with you.

Thanks for your patience, and we hope to hear from you!

Classificada 5 em 5 estrelas

Polarsteps is the best to keep a daily journal of your voyage

Polarsteps is very nice to upload photo's and short video's from locations you are traveling to. People you allow can follow your voyage and see the highlights of your trip. Making a book afterwards is a bit challenging but worth the effort because in the end you have a beautiful journal of your voyage.

14 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Prachtig luxe boek je kunt zelf de foto’s…

Prachtig boek je kunt zelf de foto’s nog rangschikken waar je ze wil hebben of nog eventueel nog foto’s toevoegen als je het boek maakt. Luxe foto boek die je het verhaal verteld over je reis compleet met temperatuur en hoogtes erbij.

30 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Es war eine Überraschung

Es war eine Überraschung, was alles in dem Buch steht. Bei meinem nächsten Buch werde ich nur Bilder in den jeweiligen Step stellen, die auch in das spätere Buch hinein sollen. Es ist ein toller Überblick über unsere Reise, ich war überrascht, dass auch Bemerkungen in das Buch übernommen wurden. Also werde ich bei der nächsten Reise auch darauf achten, was ich da hinein schreibe. Man lernt halt dazu.

29 de março de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Private Antwort an einen Follower

Grundsätzlich eine tolle app! Ich habe bei den Kommentaren einige Male persönlich geantwortet und dabei die Funktion „Antwort an xxxx“ genutzt. Trotzdem konnten das alle Follower lesen, ist das änderbar?

26 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ik gebruik Polarsteps bijna vanaf het begin, top!

Ik gebruik Polarsteps bijna vanaf het begin en ben super enthousiast. Wat begon als 'dagboek' om later nog te weten waar je bent geweest werd later een medium om je vakantie belevenissen met familie en vrienden te delen. En niet te vergeten de mogelijkheid om naderhand een fotoalbum te maken gebaseerd op je steps uit de app!

27 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A free, user-friendly app to track and share your adventures, with the option to create high quality photobooks of those special memories.

The Polarsteps app is free and easy to use. I had tried others, but the ability to track and share your trip in real time with followers, with no limit on text, photos & short videos was the deciding factor for me. It has numerous useful features and can be used with automated tracking, or you can do it manually as you go along - even after the trip if you missed a step. The app is free as the company make their money from selling you the photobook afterwards. This hardback book is printed on quality paper and the photographs look amazing. You choose your own cover photo and title and can arrange your photos to your own liking, making some as full-page spreads and others in groups. The information (date, location, altitude, weather, etc) and my own narrative is well presented at the start of each step. We had been on a 6-week trip to Aotearoa/New Zealand and I had no problem creating the largest possible book: 398 pages! It's a huge volume that makes a fantastic 'coffee table' book for guests to browse through. I wish I'd known about Polarsteps earlier - we've done many trips that this format would be perfect to capture for posterity. I will definitely be using the app again to share our adventures in real-time and to create permanent memories of our future adventures.

1 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Eenvoudig en mooi

Eenvoudig, snel en met mooi resultaat afdrukken. Enige twee minpunten zijn is dat je niet van 2 reizen 1 boek kan maken en dat je niet zelf kan kiezen welke foto waar moet komen en hoe groot.
Klantenservice reageert wanneer nodig snel. We maken er al een paar jaar gebruik van en 1 keer aangegeven dat de kleuren niet goed waren. Na een foto daarvan gestuurd te hebben kregen we zonder gedoe een nieuw exemplaar.

24 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Very bad print quality of Travel Book

We ordered a travel book (86€), but the print quality was very disappointing.

The original photos we uploaded were high quality, yet in the final book they appeared to be heavily downscaled, resulting in blurry and low-quality prints.

After contacting customer service, we received a reprint. I explained that the problem likely originates from the book creation tool compressing the images, and indeed this book was of very bad quality aswel. I have never received a follow-up response from their customer service.

24 de março de 2026
Opinião espontânea
logótipo da Polarsteps

Resposta da Polarsteps

Hi Jor, thank you for sharing your feedback with us, and we're sorry to hear that photos were printed blurry and that the reprint didn't solve the issue. That’s not the experience we strive for. We've flagged your feedback with our Support team, and asked them to follow up with you as soon as possible. If you have any other questions in the meantime also please feel free to let us know.

Classificada 5 em 5 estrelas

Use Polar Steps for holiday memories

Polar Steps is the best way to log your trip with photos and narrative that is easy to use and produces a top quality book. It looks so professional with excellent quality photos arranged as you choose. A way of treasuring memories forever.

24 de março de 2026
Opinião espontânea

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