Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Facilité de composition grâce à ce qu'on a déjà fait durant notre voyage. Il suffit de rajouter quelques photos (celles des autres voyageurs! 🙂) et de les réagencer un peu, et hop! C'est terminé. Bon... Ver mais

Classificada 5 em 5 estrelas

Excellent app to capture the photos and text from our trip. Our family thoroughly enjoyed receiving a daily update on location, photos and thoughts from the trip as we progressed. The book is excellen... Ver mais

Classificada 4 em 5 estrelas

Lees alle 5sterrenreviews over hoe goed en prettig dit product is. Maar doe jezelf een plezier: gebruik Polarsteps NOOIT als primaire teksteditor. Het heeft geen autosave, rollback of backup func... Ver mais

Classificada 5 em 5 estrelas

Polarstep is a great way to register our trips and activities along , letting know our friends and family how we are doing without harassing them on WhatsApp with pictures. People can go check when t... Ver mais

Informações sobre a empresa

  1. Empresa de software
  2. Impressão de fotografias

Escrito pela empresa

Over 15M+ explorers have chosen Polarsteps to create and capture their adventures. This all-in-one travel app shows you the world’s most enticing travel destinations, gives you insider tips and plots your route, locations and photos when the journey is underway. The result? A beautiful digital world map that is unique to you! As well as the chance to turn it all into a hardback photo book when you’re done. And it doesn’t stop there... Record your route automatically, keeping your phone in your pocket and eyes on the world. Doesn’t drain your battery, works offline and you have full privacy control. PLAN ■ Polarsteps Guides, created by our travel-loving editors and other explorers like you, show you the best of the world (as well as giving you top tips for once you get there). ■ Itinerary Planner to build your dream (editable) itinerary. ■ Transport Planner helping you get from A to B with clear transport options between destinations. TRACK ■ Automatically track and plot your path on a digital world map (that grows fuller as your passport does). ■ Add photos, video, and thoughts to your steps along the way making your memories all the more vivid. ■ Save spots that you love so that you can always find your way back. SHARE ■ Leave tips for the travelling community on where to go and what to see. ■ Share your journey with friends and family if you want to. Or keep it to yourself. You have full privacy control. ■ Follow others and share in their adventures. RELIVE ■ Retrace your steps – scrolling through places, photos, and your travel stats. ■ Create a unique Travel Book filled with your pictures and stories with the touch of a button. WHAT THE PRESS ARE SAYING ABOUT POLARSTEPS “The Polarsteps app replaces your travel journal, making it easier and more beautiful.” - National Geographic “Polarsteps helps you track and share your journeys in an easy and visually appealing way.” - The Next Web “Polarsteps’ resulting travel log is impressive, and is the source of a severe case of itchy feet in your correspondent.” - TechCrunch FEEDBACK Questions, thoughts, or feedback? We’d love to hear what you think about Polarsteps. Get in touch via support.polarsteps.com/contact


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 98% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Do not use this company

Do not use this company. They have put up their prices up and even if you delete some photos the same is still the same. They printed a date over someone’s face on the front cover & told me it was my fault as I should have checked it. They have refused to re-print it for me even though they know how unhappy I am!

16 de março de 2026
Opinião espontânea
logótipo da Polarsteps

Resposta da Polarsteps

Dear Deb,

Thank you for sharing your feedback. We’re very sorry to hear that your Travel Book’s cover didn’t turn out as you hoped. We understand how disappointing this must have been, and this is not the experience we wanted you to have.

We understand that pricing changes can be frustrating. Our prices are based on factors such as page count, binding type, and quantity, and only change when a book moves into a different range.

Regarding the cover design, our books are printed to match the preview you see before ordering. We truly understand that mistakes can happen, and we’re sorry this caused frustration. While we're unable to offer a free reprint, we’ve provided a loyalty voucher as a gesture of goodwill. We understand this isn’t the outcome you were hoping for, and we’re happy to answer any questions you may have.

Classificada 5 em 5 estrelas

Le Polarstep book est un plus avec la…

Le Polarstep book est un plus avec la carte, les trajets, les températures, le point cible pour le lieu, les points GPS, les hauteurs..
Le book est de très bonne qualité, 265 pages pour le mien.
Le plus dur est de choisir ses photos.
Je recommande sans hésiter.
Juste un petit bémol pour le prix qui reste un peu élevé.

20 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Polarstep c'est génial !

J'ai découvert Polarstep il y a 3 ans, lors de notre premier voyage en Chine...et après quelques tatonnement, j'ai trouvé l'expérience vraiment interressante, bien entendu cela prend du temps de poster et des photos et de pondre des textes, mais nos amis au retour nous ont vraiment soutenus et poussés à recommencer l'expérience, et nous avons été surpris du nombre de personnes nous ayant suivi, alors que nous ne nous en rendions pas compte au cours de ce voyage ! Et nous avons réïtérer cela l'année dernière durant notre long voyage en Argentine et au Chili
De plus, nous avons commander ensuite les albums issus de nos photos et textes, et là aussi nous sommes archi content du résultat, c'est vite fait, il y a à chaque page la température et le temps qu'il faisait, la qualité de l'album est parfaite...l'expédition rapide, seule bémol, mais pas très grave...j'aurais souhaités des options pour modifier le fond de l'album, et quelques autres pour pouvoir rajouter des cadres, des émoticones etc...et je regrette aussi le fait que je travaille avec un bel appareil Canon, et que je ne puisse pas utiliser mes photos également et que ce ne soit que via le tél. mobile que nous puissions les transférer, au risque de perdre encore bcp plkus de temps si je devais le faire par mon Canon ! mais une fois encore le résultat est parfait et nous fait gagner énormément de temps !

13 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent way of recording trips

We have been using PS for 5 years, most recently for a campervan trip in France and Spain. It is a very easy way of sharing journeys with friends, tracking and recording our travels. The travel books are of very high quality, delivered very quickly and will provide wonderful memories to look back on.

22 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Since years crazy flightlines in my…

Since years crazy flightlines in my cruise tracking - it looks horrible and Polarsteps is not able to fix this Bug, which I experience since 2023!!

23 de março de 2026
Opinião espontânea
logótipo da Polarsteps

Resposta da Polarsteps

Dear Marion,

Thanks for your feedback, and we’re sorry this issue has been affecting your experience for so long. We understand it’s frustrating when your cruise tracking doesn’t look the way it should.

The lines you see come from Travel Tracker steps recorded incorrectly. On cruise ships, phones may use the ship’s WiFi instead of GPS, and since the WiFi is usually registered at a port, your location can appear there even while you’re at sea. Unfortunately, we can’t adjust trips from our side, but you can fix this by deleting the incorrect steps (the white dots) directly in the app.

We know this isn’t ideal, and we really appreciate your feedback, which has been shared with our Product team. If you experience any issues while deleting the incorrect Travel Tracker steps , feel free to reach back out to our team with a screen-recording, and we’ll gladly guide you through it. Thanks again for your patience and if you have other questions, feel free to let us know.

Classificada 3 em 5 estrelas

Prefer to use website, but am being forced to get the app.

I have been following a friend on PolarSteps for a few years, on the website, which has been good. It keeps, however, trying to force me to install the app to continue doing so, and I don't want the App. This is frustrating--I don't want the app out of privacy concerns and also because of the battery power it constantly uses. As of today, I can see only the name of my friend's current trip and am directed to the app to see the actual post.

22 de março de 2026
Opinião espontânea
logótipo da Polarsteps

Resposta da Polarsteps

Hi Rex! Thanks for your review and sorry to hear about this issue! Could you contact our support team at support.polarsteps.com/contact, explaining the issue and include your trip link, app version and a screenshot of the issue? This would help the team further investigate what’s going on. Thank you!

Classificada 5 em 5 estrelas

A very special keepsake.

A Polarsteps travel book is a special keepsake that is extraordinarily easy to create. By keeping the information in mind during the trip, you create a book with your unique content, featuring photos that look amazing, page by page.

2 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing quality of the book

Amazing quality of the book. So easy to make. Absolutely love this app, that I have been using for years to document our travels, and the books !

2 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Enthousiaste…

Très satisfaite d'avoir fait imprimer les steps de mon voyage en Patagonie. La mise en page est réussie et le recueil constitue un merveilleux souvenir d'un voyage inoubliable. Il me permet de le partager avec ceux qui ne me suivaient pas sur l'appli et pour moi d'y revenir à tout moment. Précieux!

10 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Capturing memories

Great way to track your holiday/travels and let others see what you are doing. If you order a travel book, they are great quality and a fantastic log of your experiences.

24 de janeiro de 2026
Opinião espontânea

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