Have used Power Point on two occasions recently, for a repair to our range oven and our washing machine. Excellent customer service, both from staff at the Oakengates branch and the repair engineer Ma... Ver mais
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Leia as opiniões dos outros
I went in looking for an under-counter fridge, and the lady who helped us was extremely friendly and knowledgeable. She made the whole process easy, and we quickly found the right fridge for our nee... Ver mais
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From order to fitting everything went very smooth and stress free. John at wellington ship very helpful and approachable. Dave and sterling the fitters were very efficient and respected our home . Gre... Ver mais
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Excellent service from the store, and our repairman Matt in particular. Phoned them this morning about our dishwasher not working properly, same day appointment and fixed for a very reasonable call ou... Ver mais
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Informações sobre a empresa
- Loja de eletrodomésticos
- também em
- Atendimento ao cliente no sector de eletrodomésticos
- Fornecedor de peças para eletrodomésticos
- Loja de electrodomésticos usados
- Reparação de eletrodomésticos
Escrito pela empresa
Powerpoint Stores is a family run independent business with stores in market towns Oakengates and Wellington. They have been trading for over 25 years now providing customers with appliance sales and repairs. Due to their high level of service, attention to detail and product knowledge, their customers remain loyal and much of their business comes from recommendations. They provide all household appliances including, washing machines, tumble dryers, washer dryers, fridges, freezers, cookers, vacuum cleaners, smaller kitchen appliances, and much more. They offer delivery and installation options on freestanding and built in appliances. The friendly knowledgeable team go above and beyond for their customers. They have true family values you only experience when shopping local.
Informações de contacto
Reino Unido
- powerpointstores.co.uk
5,0
Excelente
572 opiniões
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Happy days
The engineer Matt checked my washing machine, he was prompt, extremely polite and truthful explaining and showing me the issues with my machine, i was not prepared to pay the expected cost of repair and decided to purchase a new machine. It was with Matts help and impartial advice i purchased my Bloomberg machine. The next day delivery was amazing, prompt, no mess installation removal of old machine, checking the machine was in full working order, the three guys so friendly and polite. I am completely impressed with PowerPoint service and Staff, would l00% recommend .
5 de junho de 2025
Resposta da Powerpointstores
Good Morning Mr Telford,
We're absolutely thrilled to hear about your excellent experience with us!
It's fantastic to know that Matt provided you with such prompt, polite, and honest service during his visit. We pride ourselves on our engineers clearly explaining any issues and offering impartial advice, so we're glad this was your experience.
We're also delighted that you're happy with your new Blomberg machine and that our delivery and installation team provided such a friendly, efficient, and mess-free service. It sounds like everything went smoothly, from checking the machine was in full working order to the removal of your old appliance.
Thank you so much for your kind words and for recommending PowerPoint service and staff. We truly appreciate your feedback!
Thank you,
The Power Point Team
Polite staff
Polite staff, explain the fault and issues and repaired fault with no fuss. Can't praise them enough
11 de junho de 2025
Opinião espontânea
Resposta da Powerpointstores
Good morning Mr Murphy,
Thank you for the 5* review. We're thrilled to hear you had such a positive experience! It's always our goal to provide clear explanations and resolve issues efficiently, so your feedback is truly appreciated. We'll be sure to pass your kind words along to the team.
Thank you for choosing us!
The Power Point Team
Good experience
Been honest in there approach to the customer and very friendly staff
27 de maio de 2025
Resposta da Powerpointstores
Good Morning Mr Parry,
Thank you for the 5* Review. We sincerely appreciate you taking the time to share your positive experience. It's fantastic to hear that you valued our honest approach and found our staff to be very friendly. Providing clear, straightforward information and a warm, helpful environment are top priorities for us, and your feedback reaffirms these efforts.
Thank you for choosing us!
The Power Point Team
ease of ordering
ease of ordering - excellent delivery, fitting and collection of old machine - friendly and very helpful staff i have used this company over many years
2 de junho de 2025
Resposta da Powerpointstores
Good Morning Mrs Southwick,
Thank you for the 5* Review. We truly appreciate you taking the time to share your positive experience. It's fantastic to hear that you found our ordering process excellent and that the delivery, fitting, and collection of your old machine were seamless. We're also very proud to know that our staff were friendly and helpful throughout. Your continued trust in our company over many years means a great deal to us, and we're committed to maintaining the high standards you've come to expect.
Thank you,
The Power Point Team
Matt the engineer & Power Point Stores
We had a problem with a leaking dishwasher, from booking the appt to Matt the engineer coming the service was brilliant. I received 2 phone calls updating me on the time Matt was coming. He was very thorough and after checking various problems it could be it was obvious a new machine was required. He was knowledgeable on the different models and suggested a couple. He phoned the store checked availability and arranged for 3 very good men to come and install the integrated item all within 4 hours. The old machine was taken away. Will definitely use this company if we require any other white goods.
4 de junho de 2025
Opinião espontânea
Resposta da Powerpointstores
Good Afternoon Mrs Rogers,
Thank you for the 5* review. That's fantastic to hear! We're so glad we could turn a stressful situation like a leaking dishwasher into a positive experience for you.
It sounds like Matt went above and beyond, and we're particularly pleased to hear that our communication, from the initial booking to the updates on Matt's arrival, met your expectations. We pride ourselves on having knowledgeable engineers like Matt who can not only diagnose issues thoroughly but also provide helpful advice and solutions, even when a replacement is needed.
Arranging for the swift installation and removal of your old integrated dishwasher, all within four hours, is exactly the kind of efficient service we aim for.
Thank you for sharing your feedback; it truly motivates us to continue providing excellent service. We appreciate you choosing us and look forward to assisting you again should you need any other white goods in the future!
Thank you,
The Power Point Team
Good clean job nice guys
27 de maio de 2025
Resposta da Powerpointstores
Good afternoon Mr Onslow,
Thank you for the 5* Review. We're really pleased to hear you're happy with the clean job and found our team to be "nice guys.
Thank you,
The Power Point Team
Very efficient and helpful
22 de maio de 2025
Resposta da Powerpointstores
Good Morning Mr Jarvis,
Thank you for the 5* Review. We are really glad that you received very efficient and helpful service.
Thank you,
The Power Point Team
Reliable & efficient service at a reasonable cost
I had a problem with my built-in double oven not heating up so I range PowerPoint to book an engineer to come out to assess to problem and provide a solution. I managed to arrange an appointment for the next day. PowerPoint rang first thing in the morning to give me a 2 hour time slot for when the engineer would arrive. Matt, the engineer also rang about 15 minutes before he was due to confirm he was on his way. Once he arrived he identified the issue very quickly and gave me the option to have the necessary part fitted straight away or decide whether to replace the double oven. I opted for the part, which was an element, to be fitted. It cost £95 in total with the call-out. A very efficient/reliable service at a reasonable cost.
28 de maio de 2025
Opinião espontânea
Resposta da Powerpointstores
Good afternoon Mr Haj,
Thank you for the 5* review.
We truly appreciate you sharing your positive experience! It's wonderful to hear that we could arrange a prompt, next-day appointment for your built-in double oven and provide a convenient 2-hour time slot. We're especially glad that Matt's professionalism and quick diagnosis allowed him to resolve the heating issue by fitting the new element on the spot. Providing an efficient, reliable, and cost-effective service is what we aim for, and we're delighted we met your expectations.
Thank you,
The Power Point Team
Matt diagnosed and sorted my tumble…
Matt diagnosed and sorted my tumble dryer very quickly. Super guy and is my labrador's new best friend
28 de maio de 2025
Opinião espontânea
Resposta da Powerpointstores
Good afternoon,
Thank you for the 5* review.
That's fantastic to hear! We're delighted Matt was able to diagnose and repair your tumble dryer so quickly, and it's wonderful that he made a new friend in your Labrador too. We'll be sure to pass on your kind words to him.
Thank you,
The Power Point Team
Resposta da Powerpointstores
Good Morning Mr Betts,
Thank you for the 5* Review. We are really glad that we were able come out and sort any problems that you had.
Thank you,
The Power Point Team
Resposta da Powerpointstores
Good Morning Mrs Apling,
Thank you for the 5* Review. We are really glad that you found everything easy to organise.
Thank you,
The Power Point Team
Great service and a good deal
13 de maio de 2025
Resposta da Powerpointstores
Good Morning Mr Lorimer,
Thank you for the 5* Review. We are really glad you received great service and a good deal.
Thank you,
The Power Point Team
superb service.
1 de maio de 2025
Resposta da Powerpointstores
Good Morning Mr Hoyle,
Thank you for the 5* Review. We are really glad that you received Superb Service.
Thank you,
The Power Point Team
Great
Great! Matt arrived on time, quickly solved the problem, explained what had happened to our appliance blocking. Was very clean and efficient.
Thank you
Chris Bartlett
7 de maio de 2025
Opinião espontânea
Resposta da Powerpointstores
Good Morning Mr Bartlett,
Thank you for the 5* review. We're so pleased that Matt was able to resolve the issue with your appliance quickly and efficiently, and that you appreciated his clear explanation and cleanliness.
Thank you,
The Power Point Team
Powerpoint provide a very professional…
Powerpoint provide a very professional service. Matt was our Engineer, he was very knowledgeable and explained in everything well. Would highly recommend this Company.
23 de abril de 2025
Resposta da Powerpointstores
Good Morning,
Thank you for the 5* Review. Here at Powerpoint we look to provide you with excellent service, and it's great to hear Matt's expertise and clear explanations were particularly helpful. We truly appreciate your positive feedback and are delighted that you would recommend our company. We strive to ensure all our engineers are knowledgeable and can communicate effectively, so it's very rewarding to know this was your experience with Matt. Thank you for taking the time to share your positive review.
Thank you,
The Powerpoint Team
Exceptional service
From my initial call to the store, to delivery and installation of my Belling Farmhouse induction oven. Everything was perfect. Exceptional service xxx
2 de abril de 2025
Resposta da Powerpointstores
Good Afternoon Mrs Whitefoot,
Thank you so much for taking the time to share your positive experience with your Belling Farmhouse induction oven purchase. We're absolutely delighted to hear that you found every step of the process, from your initial call through to delivery and installation, to be perfect and that you received exceptional service.
It's wonderful to know that our team's efforts to provide a seamless and high-quality experience were successful. We truly appreciate your kind words.
If you have any further needs or questions in the future, please don't hesitate to contact us.
Thank you,
The Power Point Team
Matt from the Oakengates store came out…
Matt from the Oakengates store came out to us today, great experience, friendly and fixed our issues with our dishwasher in no time - thanks Matt! Would definitely recommend Powerpoint.
10 de abril de 2025
Opinião espontânea
Resposta da Powerpointstores
Good Afternoon Mr Sullivan,
Thank you for the 5* Review.
We are thrilled to hear that you had a great experience and that Matt was able to resolve the issues with your dishwasher quickly and efficiently.
It's fantastic to know that Matt's friendly and helpful approach made a difference, and we truly appreciate your recommendation of Powerpoint. We will be sure to pass on your kind words to Matt – he will be delighted to hear that his efforts were so well received.
If you have any further needs or if there's anything else we can assist you with, please don't hesitate to contact us.
Thank you,
The Power Point Team
Matt came this morning,to fix my…
Matt came this morning,to fix my washing machine he was on time and fixed the washing machine gave me all info what he was doing , I would definitely recommend PowerPoint for any jobs . Starting with the phone call to book in then I had a phone call with a slot then Matt called to confirm
8 de abril de 2025
Opinião espontânea
Resposta da Powerpointstores
Good Afternoon Mrs James,
Thank you so much for sharing your positive experience with Matt's service this morning. We are delighted to hear that he was punctual, efficiently fixed your washing machine, and clearly communicated the process to you.
It's also wonderful to know that you were pleased with the seamless booking process, from your initial phone call to the confirmation of your appointment. We strive to ensure a smooth and informative experience for our customers from start to finish.
Your recommendation of Powerpoint is highly valued, and we will be sure to pass on your kind feedback to Matt. He will be pleased to know that his professionalism and expertise were so well received.
If you have any further needs or should you require our services again in the future, please do not hesitate to contact us.
Thank you,
The Power Point Team
Excellent Service
Straight forward, excellent advice and service at a reasonable price
21 de março de 2025
Resposta da Powerpointstores
Good Morning Mr Edwards,
Thank you for the 5* review. We appreciate you taking the time to share your positive experience. It is gratifying to know that our commitment to providing clear advice, effective service, and fair pricing was recognized.
Thank you,
The Power Point Team
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