Meh! Nothing particularly good or bad about my recent experience. I like the convenience of ready made meals and have tried a few different services. Prepped pots is probably the worst out of the ones... Ver mais
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Leia as opiniões dos outros
I enjoy the flavour of their protein meals but I’m not a fan of the new packaging. I’ve been expecting a price increase but was shocked when it went up by 40%! I cannot accept an increase like this... Ver mais
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Delivery was not great. The box was left on the doorstep with no indication that it had been delivered; no knock no ring. So far have tried one meal and found it quite tasty albeit the portion was... Ver mais
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Since the recent packaging/recipe changes and price increase, I feel the quality has dipped slightly. The meats are definitely of a noticeably poorer quality and quite rubbery. The meals as a whole la... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Just heat, eat, and enjoy! Our prepared meal delivery services provide fully cooked, healthy meals made by real chefs that are ready to eat in minutes.
Informações de contacto
Reino Unido
- support@preppedpots.com
- preppedpots.com
3,3
Aceitável
2 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Wow what a great service!
The delivery was good in a cardboard box but with ice blocks to keep the food cool, & the ones I’ve had taste great so I’m sure the rest will do too.,
27 de janeiro de 2026
Resposta da Prepped Pots
Thank you for your review!
We are very pleased to hear your meals have arrived freshly chilled and the taste of these has been enjoyed.
It is great to know we are hitting the mark, thank you for all your support and lovely feedback!
Filling and tasty
Bought these for my son to take to work so he eat more healthily. He has tried 3 so far and enjoyed them all. Good sized ready meal too.
26 de janeiro de 2026
Resposta da Prepped Pots
Thank you for your feedback!
We are so happy to hear your son has been enjoying are meals, it is great to know we can assist in providing our customers healthier meal time options!
Thank you for your great review and all your support, we truly appreciate it.
my delivery was due on friday and it…
my delivery was due on friday and it never arrived and im still waiting for this to arrive and its meant i have had to go and buy food in which is not my plan with buying your product. i emailed your customer care very frustrated about this and asked them to cancel it. the reply i recived back had me feeling they didnt care anyway!! very poor customer care and definetly wont be returning.
12 de janeiro de 2026
Resposta da Prepped Pots
Thank you for your review,
We are very sorry for the issue you experienced with your delivery and in turn for your disappointment regarding our customer service.
While delivery issues can occasionally occur this is not the usual standard we expect from our courier partner and we appreciate the inconvenice this had caused.
Furthermore, we are very sorry to hear you felt the customer service you received was uncaring, this is far from the aim we strive for when supporting customers and we sincerely apologise.
Thank you for taking the time to share your feedback, your review is much appreciated.
Delivery was excellent and meals
Delivery was excellent and meals. Looked lovely
26 de janeiro de 2026
Resposta da Prepped Pots
Thank you for your review!
We are so pleased to hear of your positive delivery experience and satisfaction with our meals, getting things right for our customers is at upmost importance to us.
We appreciate all your support and for taking the time to share your feedback!
Added flavouring
Added flavouring, seed oils, preservatives and lots more. Ingredients are cheap. Use a fresh meal prep company instead. These guys are muscle food hiding behing another brand.
27 de janeiro de 2026
Opinião espontânea
Resposta da Prepped Pots
Thank you for your feedback.
We are sorry to hear you felt our products had added ingredients and were of cheap quality.
We can see you have been in contact with our customer service team who have advised you on the wide tests and processess we have in place to ensure all our meals are made with high quality products with as few additives as possible.
Thank you again for your review, we appreciate your feedback.
It’s not just my opinion my man doesn’t…
It’s not just my opinion my man doesn’t really say anything he just comes in from work and has his dinner but he has said a lot about these gorgeous meals . Even asked me where are you getting these recipes from . I said no a wonderful company that sends them right to my door … 🤣🤣🤣👍
25 de janeiro de 2026
Resposta da Prepped Pots
Thank you for such a great review!
We absolutely loved reading this. When the meals get positive feedback from someone who usually keeps quiet, we know we are doing something right.
It means so much to us to be able to provide great quality meals straight to your door and to know we are hitting the mark.
Thank you for all your support and lovely feedback!
Food never delivered
Food never delivered. Tried getting in touch 3 times and nobody ever came back to me. Switched to an alternative provider.
11 de janeiro de 2026
Resposta da Prepped Pots
Thank you for your review,
We are very sorry to hear your order did not reach you and for the inconvenice this must have caused.
We have taken a look at our system and we can confirm unfortunately our messages to you have been denied due to a error, this may be caused by a full inbox or technical issue with your email address.
We of course would like to get this resolved for you so please do reach back out on a alternative email address and we will be more than happy to help.
Thank you again, we appreciate your feedback.
Resposta da Prepped Pots
Thank you for your great review!
We are so happy to know you are pleased with our menu quality and prices. It means so much to us to know we are delivering the experience we strive for!
Thank you for all your support and for taking the time to share your feedback!
Never received meals
Never received meals, there email is no longer active also, scam
22 de janeiro de 2026
Resposta da Prepped Pots
Thank you for your feedback.
We are very sorry to hear your meals did not reach you and for the inconvenice caused by this.
We can confirm our customer service email has remained active, please head over to our website to be directed to customer support where we will of course ensure this issue is resolved for you.
Thank you again, we appreciate your review.
Resposta da Prepped Pots
Thank you for your feedback.
We’re sorry to hear that the meals didn’t meet your expectations.
Your comments are important to us, and we’ll be logging this to see how we can improve.
Please don’t hesitate to reach out to our support team if you need any further assistance.
We appreciate your feedback.
Good service very helpful when asked
Good service very helpful when asked. Meals have been very nice
8 de janeiro de 2026
Resposta da Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
Resposta da Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
Was fast reliable and what I jave…
Was fast reliable and what I jave tasted so far as been beautiful c
22 de janeiro de 2026
Resposta da Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
Resposta da Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
Resposta da Prepped Pots
Thank you for your review.
We are very sorry to hear our products were not to your liking.
We appreciate everyones prefrences regarding meal options and we apologise there was no meals to your taste.
We are excited to announce we have recently released a variety of new meal options if you would every like to try these instead!
Thank you for your review, your feedback is greatly appreciated.
Mainly the use by dates are not long…
Mainly the use by dates are not long enough and I didn’t always fancy rice and spicy food every day. The ones I tried were nice enough but I don’t normally eat this sort of stuff all the time.
27 de janeiro de 2026
Resposta da Prepped Pots
Thank you for your feedback.
We are sorry to hear the use by dates have caused some inconvenice for you, all products will arrive with no less than a 3 day use by and our ready meals can be frozen to prolong their shelf life.
I can confirm we have recently released a new wider menu with a variety of options designed to offer our customers more variety of choice.
Thank you again for your review, we appreciate your feedback.
Very poor customer service
16 de janeiro de 2026
Resposta da Prepped Pots
Thank you for your feedback,
We are very sorry to hear you felt our customer service fell short, this is far from the standard we aim to provide.
We can see you have reached out on 2 occasions with our customer support in regards to account managment, we can see our team have supported you to access your account and with any further changes you have made. We do apologise if these interactions did not meet expectations.
We are always looking for ways to better our customers experience and we sincerely appreciate your feedback regarding our customer support, all feedback helps us to provide a better servce for all.
Thank you again.
Really underwhelming
Really underwhelming, watery, tastless or ridiculous over sweet there is such high sugar content in these that all you can taste is either bland nothing or sugar, really disappointed in my order and won't be ordering again
19 de janeiro de 2026
Resposta da Prepped Pots
Thank you for your review,
We are very sorry to hear of your disatisfaction following your recent order, this is far from the experience we aim to provide.
We appreciate the disappointment caused and we apologise the meals you tried were not to your liking.
Thank you for sharing your experience, your feedback is appreciated.
Enjoying my meals I have had so far…
Enjoying my meals I have had so far very helpful customer service
18 de janeiro de 2026
Resposta da Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
The food is fine but they have now…
The food is fine but they have now changed it so you can not change the dates of your delivery only skip for an entire month. This now causes issues because you either accumulate more than you want or do not have enough for the next time period. It makes me want to cancel the whole thing and go elsewhere, where they are more flexible.
1 de janeiro de 2026
Resposta da Prepped Pots
Thank you for your feedback.
We understand the importance of flexibility with delivery dates, and we want to reassure you that if you reach out to our support team, we can of course amend your delivery date or adjust your schedule to suit your needs.
We appreciate your support and honest review.
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