Meh! Nothing particularly good or bad about my recent experience. I like the convenience of ready made meals and have tried a few different services. Prepped pots is probably the worst out of the ones... Ver mais
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Leia as opiniões dos outros
I enjoy the flavour of their protein meals but I’m not a fan of the new packaging. I’ve been expecting a price increase but was shocked when it went up by 40%! I cannot accept an increase like this... Ver mais
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Delivery was not great. The box was left on the doorstep with no indication that it had been delivered; no knock no ring. So far have tried one meal and found it quite tasty albeit the portion was... Ver mais
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Since the recent packaging/recipe changes and price increase, I feel the quality has dipped slightly. The meats are definitely of a noticeably poorer quality and quite rubbery. The meals as a whole la... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Just heat, eat, and enjoy! Our prepared meal delivery services provide fully cooked, healthy meals made by real chefs that are ready to eat in minutes.
Informações de contacto
Reino Unido
- support@preppedpots.com
- preppedpots.com
3,3
Aceitável
2 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I usually have good experience
I usually have good experience . But last couple of orders I have been disappointed as lots of meals been out of stock therefore not the best choices. Also finding out at the last minute that they are substituting items with ones I don’t like .
1 de janeiro de 2026
Resposta da Prepped Pots
Thank you for your feedback and for sharing your recent experience.
We’re really sorry to hear about the disappointment with your last few orders.
We have been transitioning some older meals out while introducing new ones, which unfortunately caused some temporary stock issues and substitutions.
This is not our usual standard, and we truly appreciate your patience while we work through these changes. Thank you for your continued support.
We started using prepped pots a few…
We started using prepped pots a few weeks ago and they are ok do the job but very repetitive. Please do more meals I’m bored already
30 de dezembro de 2025
Resposta da Prepped Pots
Thank you for your feedback.
We appreciate your honesty and understand how important variety is.
Since your review, we’ve updated our menu and launched new meals to offer more choice and keep things exciting. We hope you’ll enjoy the new additions!
Thank you for your support.
Company is good
Company is good, prices are good and quality of foods is also good.
I do think the app needs work and updating as seems slightly buggy and hard to make contact to company through it.
28 de dezembro de 2025
Resposta da Prepped Pots
Thank you for taking the time to share your feedback.
We’re really glad to hear you’re happy with our food quality and pricing.
We also appreciate your honesty about the app experience and will be passing this feedback on as we continue to make improvements.
Thank you for all your support!
Tasty and varied menu
The meals are so tasty, I look forward to my delivery. The options cover every aspect of dietary intake from drinks to crumpets to complete meals. 😊
31 de dezembro de 2025
Resposta da Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
Charged me admittedly with refund
Charged me admittedly with refund. Even thought I had cancelled due to being overseas.
Not the best customer experience and service
13 de janeiro de 2026
Resposta da Prepped Pots
Thank you for your review,
We are so sorry to hear of the issue you had regarding your subscription.
We can see this was delayed for you as requested however unfortunately due to higher ticket volumes this restarted prior to when was required and apon our customer support team responding the order had gone through.
We can confirm this was then cancelled and refunded iwithout delay, we are very sorry for our delayed response as this is not our usual level of service. Our apologies once again.
Thank you for your review, we truly appreciate your feedback.
First class very impressed with the…
First class very impressed with the food and overall service and delivery
Thank you pepper pot team
29 de dezembro de 2025
Resposta da Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
Fine, but quite average
The meals were fine - as you might expect for pre-portioned microwaveable meals. Lacked flavour and the chicken in particular felt very processed/inauthentic. Totally edible but not sure I’d reorder.
11 de janeiro de 2026
Resposta da Prepped Pots
Thank you for your honest feedback.
We’re glad the meals were convenient for you.
We use 100% chicken breast in our meals and are very sorry to hear that the flavour and texture didn’t meet your expectations.
Your comments are valuable to us and will help us continue to improve our offerings, thank you again for your review.
missing Items
I have been using them a while and they can be hit and miss in terms of the amounts of ingredients in each pot/meal . On this most recently delivery they wrote to me explaining that half of my order was unavailable and i would be refunded. i was charged £10 less than the normal £70 , i wouldn't call that a refund , would you?!
11 de janeiro de 2026
Resposta da Prepped Pots
Thank you for your feedback.
We are very sorry to hear there was some stock issues regarding your revent order, this is not the usual standard we aim to provide and we appreciate the inconvenice caused.
In regards to the refund value, we cannot see the ticket on our system refrencing this, for further clarity on the amount refunded and the price breakdown of how this is calculated please do not hesitate to get back in touch with our customer service team. They will ensure the value of this is correct and be more than happy to further advise.
Thank you again for your review, we appreciate your feedback.
So far they have tasted great but the…
So far they have tasted great but the salt content is really high on most of the dishes.
9 de janeiro de 2026
Resposta da Prepped Pots
Thank you for your feedback.
We’re glad to hear you’re enjoying the meals. We appreciate your comments regarding the salt content and would be happy to discuss this further with you.
Please don’t hesitate to reach out to our support team so we can address your concerns.
Thank you again for your honest review.
Order didn’t turn up on the arranged…
Order didn’t turn up on the arranged date that was payed for. No emails mentioning a delay and it took my 6 emails sent to them to get 1 response.
Not even an apology.
DO NOT USE
11 de janeiro de 2026
Resposta da Prepped Pots
Thank you for your feedback,
We are very sorry to hear there was an issue with your order.
We can confirm your order was unfortunately rescheduled due to weather conditions at the time, we sent you an email update regarding this in which we apologised for any inconvenice caused.
This delivery experience is not our usual standard and we can see you received a response from customer support the next day from your first message, we do apologise for the response delay caused by higher ticket volumes due to the adverse weather.
Thank you again for your review, we appreciate your feedback.
Arrived on time and I’m enjoying the…
Arrived on time and I’m enjoying the meals!
5 de janeiro de 2026
Resposta da Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
Resposta da Prepped Pots
Thank you for your review, please except our sincere apologies in our delayed acknowledgment of this.
We are also very sorry to hear there was an issue with your delivery. This is not the standard we expect of our delivery partner and while logistical issues can occur on occasion we appreciate the inconvenience this causes.
We can see we have since had this resolved for you by customer support, once again we are very sorry for this issue.
Thank you for your review, your feedback is appreciated.
Beef isn't fit for human consumption
We've been buying Prepped Pots for about a year. Overall the quality has been pretty good but the meals have always lacked a lot of meat, especially any meals with beef in. We've kind of looked past that because beef is expensive. However, more recently we bought two Hungarian Stroganoffs which was absolutely vile. Not only did it taste awful the beef wasn't fit for human consumption. There was not one bit of beef that wasn't gristle or was edible and this is no exaggeration. My husband tried the second a few days later and his was exactly the same. This 'beef' wouldn't even be suitable for dog food. It's really made us consider whether we continue buying them.
12 de janeiro de 2026
Opinião espontânea
Excellent.
Excellent. Food tastes great and very reasonably priced. For the physique goal, busy people on-the-go, these pots are just ease to reach your nutritional targets.
21 de dezembro de 2025
Resposta da Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
Delivery didn't arrive
Delivery didn't arrive and was disposed by DPD and I wasn't informed
3 de janeiro de 2026
I just haven't received my meals…
I just haven't received my meals yet..please inform me as to what has happened????
1 de janeiro de 2026
Had these meals for over a year now
Had these meals for over a year now, great value for money, always delivered on time and very tasty.
17 de dezembro de 2025
Resposta da Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
Took money out bank without permission…
Took money out bank without permission then say it said it was .y fault and also found use plaster in food
1 de janeiro de 2026
Resposta da Prepped Pots
We are sorry about this.
We can see that you had an active subscription that you cancelled after the last charge date, so the order would have been processed and this has been received by yourself. We can confirm that any future orders have now been cancelled.
We can see that you are in contact with our customer service team, but you have not mentioned anything about finding an item in your food. Please do share images with our team, so they can look in to this for you, as we take situations like this very seriously.
We apologise for any inconvenience caused.
Resposta da Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
Delivery 4/4.5 days after dispatch…
Delivery was 4/4.5 days after dispatch - apart from the obvious quality implications of refreezing again is this length of time even ‘food safe’?
Update: contacted via FB message, as suggested, 5 days ago - zero response
31 de dezembro de 2025
Resposta da Prepped Pots
We are sorry that your order arrived so late after being sent.
Please contact our customer service team with your order number, so they can look in to this for you.
We appreciate your support.
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