Contacted Ray by email and phone, and he responded very quickly. I was able to arrange to drop off my badminton racket on the same day, and Ray was very flexible with the pickup arrangements as well.... Ver mais
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Amazing experience. A quick call, followed by an appointment in less than an hour. Perfect insight into what type of strings and tension. Very transparent communication. The work was fully completed... Ver mais
A empresa respondeu
Highly recommend Pro String ! Within 1 day I got my new racket + bag + restring with delivery. Fantastic speedy service with friendly team! Thank you Pro String
Found Ray online on 14th Oct night and got an instant reply. Dropped off my badminton racquet the next morning.and picked it up the same evening - super quick! He strung it exactly to my specs, and fi... Ver mais
Informações sobre a empresa
Escrito pela empresa
PRO-STRING is a professional tennis, squash and badminton racket re-stringing service in London, UK. PRO-STRING is run by Raymond Diez, an ERSA certified racket stringing technician who is also a professional tennis coach and player. Raymond has extensive racket stringing experience and has strung for ATP and WTA tour players. This means that we can truly offer the best advice on string, tension as well as racket customisation for players of all ages and abilities. RACKET RE-STRINGING From as little as £18 where the customer drops off, picks up and supplies own string. We can also supply a wide range of different strings from natural gut to high quality polyester or find a specific string you require. We can help you find the right string for you and your game. Ask us for a specific string if you don’t see it listed. Same day (express) services also available on request. RACKET MAINTENANCE New grips , grommet changes, head-guards (all sold separately) can also be applied. RACKET CUSTOMISATION Weight adjustment and repainting RACKET SALES We can help you find the perfect racket for you and your style of play. We sell new rackets on pre-order and have in stock high quality second hand rackets which you can also demo before you buy. We also offer procurement services to try to locate difficult to find racquets or to save you time and money. ACCESSORIES Pick up new tennis balls, squash balls or shuttlecocks as well as new replacement/ base grips and overgrips from our locations. FIND US ACTON (RESIDENTIAL ADDRESS): 9 GLOUCESTER ROAD, W3 8PD Monday to Sunday 24 hours by appointment HAMMERSMITH (RESIDENTIAL ADDRESS): 134 IFFLEY ROAD, W6 0PE Monday to Friday 5.30pm - 10pm, Weekends by appointment FULHAM: CHESTER HOUSE, 3RD FLOOR, FULHAM HIGH STREET, LONDON, SW6 3JA Monday to Friday 8am - 5pm CHISWICK: DUKES MEADOWS TENNIS AND GOLF CLUB, DAN MASON DRIVE, W4 2SH Monday to Sunday 7am-9pm MAYFAIR: 2ND FLOOR, 180 PICCADILLY, ST. JAMES’S, W1J 9HF Monday to Friday 9am - 5.30pm VICTORIA: 105 VICTORIA STREET, 6TH FLOOR (LANDMARK) SW1E 6QT Monday to Friday 9am - 6pm CITY OF LONDON/ BANK: 1 ROYAL EXCHANGE, 2ND FLOOR (LANDMARK), EC3V 3DG Monday to Friday 9am - 5.15pm (5.30 on request) 384B RICHMOND ROAD, EAST TWICKENHAM, TWICKENHAM, TW1 2DY Monday to Sunday by appointment ICKENHAM: 271 SWAKELEYS RD, UB10 8DR Monday to Sunday by appointment MOBILE STRINGING: WE COME TO YOU
Informações de contacto
9 Gloucester road, W38PD, London, Reino Unido
- 07476409693
- ray@pro-string.com
- pro-string.com
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Amazing experience
Amazing experience. A quick call, followed by an appointment in less than an hour. Perfect insight into what type of strings and tension. Very transparent communication. The work was fully completed in less than an hour. Everything at a very affordable price.
The strings felt amazing while playing the next day.

Resposta da Pro-string limited
Great personalised service
Very good quality racquet and strings, plus personalised service by Ray, who went the extra mile to help me purchase a rare tennis racquet.

Resposta da Pro-string limited
Great efficient service from Ray and…
Great efficient service from Ray and the team and top quality job every time!

Resposta da Pro-string limited
Racket restring
Top-tier service from Ray he has strung my racket twice now. We’ve even traded frames recently— I’d highly recommend him to anyone in London looking for a pro-level setup.

Resposta da Pro-string limited
Great service and great value
I had a really great experience. The service was very fast and high quality. The price was very good value. It is very convenient too, I just dropped off my racket and picked it up two days later.

Resposta da Pro-string limited
Fantastic express service, could not recommend more highly!
Was looking to get my badminton racket restrung on short notice - decided to call at 1pm and was able to get an appointment same day at 2:30pm. Racket was ready by 3. Highly recommend to anyone looking for a quality strung racket!

Resposta da Pro-string limited
Smooth buying experience
I recently bought a tennis racket via the website and was very happy with the experience. When I realised that I needed to change my original order due to an error on my part, they were quick to resolve. The customer service was very good, Ray was clearly very knowledgeable about the products. He took the time to answer my questions and helped me choose the right strings for my level and playing style. The whole process was quick and convenient. I’d definitely recommend them and would use again.

Resposta da Pro-string limited
This place is great
This place is great! No brainer to get your rackets serviced here.

Resposta da Pro-string limited
Excellent
Great, friendly service and the strings/ grip worked exactly as expected. Turned up and it was done 20 mins later. Will be back soon!
A bit far but Ray is incredibly patient…
A bit far but Ray is incredibly patient with his customers with quick and excellent service!

Resposta da Pro-string limited
Personal
Personal, friendly and attentive service. I went to Pro-String as I wanted to restring and regrip 2 old badminton racquets. Having had a long hiatus from playing, Ray helpfully guided me and did a great job refurbing the racquets so that they play impeccably. I was please with the pricing, service and turnaround and will be happy to support this business going forward.
I recently had my racket restrung at…
I recently had my racket restrung at this shop, and Ray looked after the whole process for me. He was exceptionally knowledgeable and handled the restringing smoothly and quicker than I expected. Ray also recommended a better string based on my playing style, which was genuinely helpful.
Excellent service, fair pricing, and truly personalised advice — I’ll definitely be returning.
Excellent service
Had two re-strings done and got a new racquet and bag through him. First re-string was urgent and he turned it round in under half an hour. Great service and good prices, will be using him for all my needs in future!
Wanted more info on string type and…
Wanted more info on string type and tension for my son. Pro-string staff went above and beyond assisting me. Very friendly and knowledgeable. Can definitely recommend them.
Thanks!
Great service
Great service, very quick job, done with high quality.
Great experience
Great experience. Ray called me and walk me through the different options. Helped me with tension, material selection, etc. Great service, on time and personalized

Resposta da Pro-string limited
Badminton Racket Re-string
Received a great service from Ray at Pro-String. Re-strung my badminton racket in a couple of days at a great price. Very responsive and helpful. Highly recommend

Resposta da Pro-string limited
Great service I got my racket sorted…
Great service I got my racket sorted the same day and for a great price too. Highly recommended

Resposta da Pro-string limited
Outstanding, personalised customer service
Outstanding, personalised customer service. I’m not an existing customer and I didn’t purchase anything on this occasion. But I am clueless and was looking for help and information in order to buy a gift for my husband’s new hobby. Having spent hours online trying to work my way through thousands of options and product information I didn’t understand, Ray was incredibly quick to respond, helpful and flexible - pointing me in the right direction cutting through days of research and befuddlement! I will be back to purchase in future with absolute confidence.
Excellent and dependable service
Excellent and dependable service. Much recommended.
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