Having used Proactive for several years during my time at a previous employer, it made total sense to call upon their services once again when we needed large, bulk pick ups from customers he... Ver mais
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Having used Proactive for several years during my time at a previous employer, it made total sense to call upon their services once again when we needed large, bulk pick ups from customers he... Ver mais
A empresa respondeu
I personally have been dealing with Proactive for the last 6 years, I can honestly say they are the very best, the people, level of service, they have never let us down on delivery, everybody is... Ver mais
A empresa respondeu
Thank you to driver, Tom and the very helpful lady (sorry I didn’t get your name) at Wilson Road Depot. You both went above and beyond to ensure some Solar Window film arrived at a high school on a ho... Ver mais
A empresa respondeu
We’ve used Proactive Despatch for a long time, and they never miss a beat. The staff are friendly, communication is spot on, and they handle urgent bookings with complete ease. Their reliability makes... Ver mais
A empresa respondeu
Proactive Despatch Champions of Customer Service At Proactive Despatch, we view ourselves as a customer service business first and courier company second. If we get the service right everything else falls into place. We want to challenge the image of the courier industry and have a positive effect on peoples experiences using same day courier services. At Proactive Despatch we provide; 1. Proactive Communication - Honest and accurate communication is at the heart of everything we do. We will keep you informed every step of the way so that you can keep your customer/engineers onwardly informed. We aim to provide you piece of mind that your deliveries are being looked after and if there is any issue we will let you know immediately. 2. Quick Response - We understand that your world moves at a fast pace. We work extremely hard to be able to offer collection within 60 mins. 3. Great Availability - We have access to a large fleet of Transits and Small vans spread across the North West and Midlands. 4. Professional Couriers - We go to great lengths to ensure we work with only the best, most professional couriers who will represent us and you in the absolute best light in front of your customer. 6. Delivery Notification - To give you piece of mind and free up your head space, we will email you a notification of the delivery time and recipient signature. Our courier will obtain signatures, times and description of goods at both collection and delivery on a POD note which is available to you on request for up to 2 years. 7. Competitive Rates - You will have the benefit of competitive rates without compromising our high standard of service.
Foundry House, Waterside Lane, WA8 8UD, Widnes, Reino Unido
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Having used Proactive for several years during my time at a previous employer, it made total sense to call upon their services once again when we needed large, bulk pick ups from customers here at TMC The Model Centre.
After quickly and easily contacting them again to get things set up for us, Proactive have been there for every pick up we've required of them.
Communication is always fast and pleasant, with their team always happy to assist with quotes and guidance for bookings.
Their wide variety of vans with clearly laid out dimensions and weight lets you easily select the right van for the job and with quick turnarounds on bookings, it means customers are not waiting long at all before a pick up has occurred and the delivery is at your destination address.
We have used Proactive for jobs from the very bottom of the country to the top and not once have they let us down or have we encountered any issues. They're a great team and well worthy of your next job!
Highly recommended.
JC,
TMC Pre-Owned Team

Resposta da Proactive Despatch
I personally have been dealing with Proactive for the last 6 years, I can honestly say they are the very best, the people, level of service, they have never let us down on delivery, everybody is so friendly & professional, I love working with each & everyone of them.
Paul, I must say everyone is a credit to you & your business. I/we at DataLase look forward to a long standing relationship with Proactive, we wish you success as you all totally deserve the recognition.
Thank you for being who you are.
Kaz

Resposta da Proactive Despatch
Thank you to driver, Tom and the very helpful lady (sorry I didn’t get your name) at Wilson Road Depot. You both went above and beyond to ensure some Solar Window film arrived at a high school on a hot Saturday afternoon 🙂

Resposta da Proactive Despatch
Every time I contact the team at Proactive it is a pleasure to interact with them. All communication is rapid, clear & concise and no job is too much trouble. Would recommend thins company to anyone.

Resposta da Proactive Despatch
We've been working with this direct van courier service for over 10 years across multiple projects, and they've never let us down. They're consistently responsive, reliable, and professional, always going the extra mile to support our business. They genuinely feel like an extension of our team, giving us complete confidence that every delivery will be handled with care and on time. We wouldn't hesitate to recommend them.

Resposta da Proactive Despatch
Needed a pallet sending at extremely short notice from Manchester to London and Proactive Dispatch arrived, loaded and were on their way 30 minutes after our first email to them. Delivered to site with no issues what so ever. Every step they were superb. This is about the 5th time I have used them and they have been nothing but amazing every time.

Resposta da Proactive Despatch
We started using this service recently and I would highly recommend them already. Very friendly and helpful staff ,quick, reliable service.

Resposta da Proactive Despatch
We’ve used Proactive Despatch for a long time, and they never miss a beat. The staff are friendly, communication is spot on, and they handle urgent bookings with complete ease. Their reliability makes a huge difference to our day‑to‑day operations. Brilliant service all round.

Resposta da Proactive Despatch
One of the most reliable, professional and responsive courier services around. These guys know what they're doing, if you are looking for fair prices, a service which is polite, on time and provides detailed Collection and POD feedback without you having to ask for it look no further!

Resposta da Proactive Despatch
Anyone you speak to at Proactive Despatch is always incredibly friendly, professional, and helpful. The service is fast, reliable, and communication is excellent throughout, with clear and easy tracking provided. Nothing is ever too much trouble for the team. I would highly recommend them!

Resposta da Proactive Despatch
Always polite, professional, and efficient. No matter who we deal with at Proactive it is always a pleasure. Trusted couriers, fast turnarounds and can always handle our last minute bookings. The whole service from initial phone call to request a price/booking to delivery completion is excellent. Thank you all!

Resposta da Proactive Despatch
Brilliant courier company, always available when it matters and always happy to help with even last minute adjustments. Always been very happy with their service and a pleasure to work with!

Resposta da Proactive Despatch
These guys are true "champions of customer service".
Never let us down. Our first choice of the same day courier.

Resposta da Proactive Despatch
Brabners solicitors have been a customer of Proactive Despatch since its inauguration 18 years ago we were one of the first customers to sign up and have been using PD since with no problems at all,always very helpful people be it online or by telephone a very reliable service,i think its truly testament to the quality of the service that we have stayed with PD for 18 years now with no need to look elsewhere for a same day courier, i would have no hesitation in recommending PD to anyone that needs a reliable same day courier.

Resposta da Proactive Despatch
Proactive Despatch are a great company to work with, on the ball every time. Great service, great guys, always deliver on their promise.

Resposta da Proactive Despatch
Unrivalled customer service from every member of the team. I wouldn't use anyone else.
OUTSTANDING!

Resposta da Proactive Despatch
I required a courier service, last minute and nothing was too much trouble for this wonderful team. They were patient with me, communicated excellently and got the job done within the time frame I'd request. The courier was very polite, handled the package with care and explained all the information he needed from me and why. If I could recommend this team any more, I would!

Resposta da Proactive Despatch
Proactive Despatch is always a pleasure to work with. They make booking a courrier a really smooth and hassle free experience. Everyone I have ever dealt with has always demonstrated great customer experience skills. As a company they also give back to the community and support charities. I highly rate and recommend them.

Resposta da Proactive Despatch
Pro-active despatch are one of the best courier services I have used. We use them for commercial purposes after using them in the past and myself +team have nothing but good feedback. Such a lovely team of staff with very fast response times and extremely accommodating to last minute requests. Couldn't recommend enough!

Resposta da Proactive Despatch
First time I have reached out to Proactive Despatch. Shannon was so helpful and provided outstanding service. This ensured a smooth and efficient collection and delivery. I would definitely use them again and would have no problem recommending them,

Resposta da Proactive Despatch
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