Having used Proactive for several years during my time at a previous employer, it made total sense to call upon their services once again when we needed large, bulk pick ups from customers he... Ver mais
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Having used Proactive for several years during my time at a previous employer, it made total sense to call upon their services once again when we needed large, bulk pick ups from customers he... Ver mais
A empresa respondeu
I personally have been dealing with Proactive for the last 6 years, I can honestly say they are the very best, the people, level of service, they have never let us down on delivery, everybody is... Ver mais
A empresa respondeu
Thank you to driver, Tom and the very helpful lady (sorry I didn’t get your name) at Wilson Road Depot. You both went above and beyond to ensure some Solar Window film arrived at a high school on a ho... Ver mais
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We’ve used Proactive Despatch for a long time, and they never miss a beat. The staff are friendly, communication is spot on, and they handle urgent bookings with complete ease. Their reliability makes... Ver mais
A empresa respondeu
Proactive Despatch Champions of Customer Service At Proactive Despatch, we view ourselves as a customer service business first and courier company second. If we get the service right everything else falls into place. We want to challenge the image of the courier industry and have a positive effect on peoples experiences using same day courier services. At Proactive Despatch we provide; 1. Proactive Communication - Honest and accurate communication is at the heart of everything we do. We will keep you informed every step of the way so that you can keep your customer/engineers onwardly informed. We aim to provide you piece of mind that your deliveries are being looked after and if there is any issue we will let you know immediately. 2. Quick Response - We understand that your world moves at a fast pace. We work extremely hard to be able to offer collection within 60 mins. 3. Great Availability - We have access to a large fleet of Transits and Small vans spread across the North West and Midlands. 4. Professional Couriers - We go to great lengths to ensure we work with only the best, most professional couriers who will represent us and you in the absolute best light in front of your customer. 6. Delivery Notification - To give you piece of mind and free up your head space, we will email you a notification of the delivery time and recipient signature. Our courier will obtain signatures, times and description of goods at both collection and delivery on a POD note which is available to you on request for up to 2 years. 7. Competitive Rates - You will have the benefit of competitive rates without compromising our high standard of service.
Foundry House, Waterside Lane, WA8 8UD, Widnes, Reino Unido
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Amazing service from start to finish.....A seamless process.
Roy & Ross were so professional and helpful. Can't recommend these guys highly enough.
Cheers, Phil

Resposta da Proactive Despatch
Honestly can't thank this company enough,I had a nightmare getting a product to a customer and they needed it urgently, Francesca was amazing and helped me with every step of the way,she kept me updated throughout,the driver even came in on his day off to do this job,so it shows how staff think highly of the company. I have used them quite a few times now and they have been great!

Resposta da Proactive Despatch
Polite, friendly staff and always keen to help. Very prompt responses and service. Definitely recommended.

Resposta da Proactive Despatch
Such a great company to deal with they are quick at responding to Jobs good on price they keep you updated on the delivery even out of working hours to make bookings, deliveries. Highly recommended we wouldn't use any other same day provider after finding Pro-active.

Resposta da Proactive Despatch
Excellent service!! The team
(Abi, Fran, Ross, and Roy) always go above and beyond to support, offer solutions and keep us updated . Their drivers are always professional, helpful, courteous, and willing to support if plans change.
Thank you.

Resposta da Proactive Despatch
absolute amazing experience so easy and nothing is a problem at all and they are so quick at responding i had a response with in minuets to make my first enquiry
a massive shout out to ross price for helping me so much! will defiantly use again!

Resposta da Proactive Despatch
Excellent customer service, perfect timing and a pleasure to deal with.

Resposta da Proactive Despatch
I'd like to thank Ross and the team over at Proactive Despatch for their prompt collection and delivery of a very important consignment this morning which was very time sensitive and needed a quick turnaround.
I had called Ross this morning at very short notice and to his credit he had a driver on our print site within 20 minutes to collect and make the delivery all within the estimated ETA given.
Thank you so much, you guys are fantastic!
Reach Printing Services.

Resposta da Proactive Despatch
I had a client on the south coast needing a same-day courier to deliver some key component parts.
The collection was done promptly and delivered within the quoted time frame. My customer was thrilled!

Resposta da Proactive Despatch
Excellent service and friendly staff.
Abi and Fran are great and quick to reply to my bookings.
Kept informed at every stage through from collection to delivery.
No Job is to small. Would always recommend without hesitation

Resposta da Proactive Despatch
Very easy to deal with, everyone was professional and helpful. It was a last minute request and the job got done. The driver also used his initiative when the goods could not be located from the collection address.

Resposta da Proactive Despatch
Amazing to deal with, Quoting was really quick and excellent value for money. The job was collected and delivered within hours. I was surprised at how easy it was, Wouldn't hesitate to use

Resposta da Proactive Despatch
Use Proactive despatch all the time in work and the service is amazing from start to finish. The friendliness of all the staff is 2nd to none. Immediate updates via email when booking/collected. Really worth your time if you use couriers. I don't use anyone else. Roy is an amazing account manager

Resposta da Proactive Despatch
Been a lifesaver for us on more than one occasion! Always impressed by the friendliness and professionalism of the drivers and speed of response from the bookings team.
Proactive Despatch have been very reliable since moving over to them recently. Extremely competitive, friendly drivers and great comms when on the road.
Shout out to Paul, Roy, Ross, Abi & Others for their hard work.
IRIS BHC
Brilliant service, from quote to delivery this has all taken less than 24 hours. Communication with Fran (today) and Abi (yesterday) has been excellent. I was dreading using a courier to be honest and Proactive Despatch has given me faith back in couriers. I will definitely use them again and can't recommend them highly enough. Thank you Fran and Abi.
Great company to work with, very understanding of our business requirements, always happy to help and great communication.
Would recommend every time.
Since we have started working with Pro-active we have found them very reliable and efficient company. Even though we haven't been working together that long we have built up a good working relationship with many members of the team, Fran, Abi, Ross & Craig who will always go the extra mile when needed. Highly recommended
Ive been using this company for a number of years now. The service is great, always have a friendly team on hand to book in whenever you need to. A very reliable service, which lets you know each step, from booking, right through to delivery.
100% Great customer service and would 100% recommend
Fantastic and efficient service
Pro-active as a whole is an extremely reliable and efficient company. We have worked with pro-active the past 12-18 months and have built a solid working relationship. The pro-active team, are friendly and approachable. Always willing to offer advice on the best course of action to take so all items get where they need to be in the correct time frame and for the best price.
We would recommend these guys to everyone looking for a same day service.
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