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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

App is very easy to use. Gives up to date information on your bids. Phone call when you win a bid is detailed. Just started my courier journey and am very impressed.

Classificada 1 em 5 estrelas

Too few jobs for low money. They keep 40% from the customer's payment and if you just joined on the platform in the next few months it's almost impossible to get work! They always prioritise the old d... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

It’s decent pay when you get allocated but it’s very unreliable. If you have a car/small van there are more jobs for you. I have a large van and barely find any work even when applying for large or sm... Ver mais

Classificada 5 em 5 estrelas

Just brilliant from start to finish! Arranged a pick up and drop off at very short notice and it all worked exactly as I needed. Communication via online chat was amazing ( and I did need quite a bit... Ver mais

Informações sobre a empresa

  1. Serviços para empresas

Escrito pela empresa

Need a fast and reliable courier service? We offer sameday direct delivery services across mainland UK, with a trusted network of 1000+ local couriers ready to deliver.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

174 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Impossible to get jobs at the beginning

Too few jobs for low money. They keep 40% from the customer's payment and if you just joined on the platform in the next few months it's almost impossible to get work! They always prioritise the old drivers on the platform! Just waste of time and money!

27 de fevereiro de 2026
Opinião espontânea
logótipo da Courier Expert

Resposta da Courier Expert

Thank you for your feedback.

We’re sorry to hear you feel this way, however we would point out that your experience is based on a single day (27th February), during which you applied for three deliveries. It’s very early to form an overall judgement of the platform from such a limited timeframe.

Work availability can vary day-to-day, and our allocation system is not based on favouring “old” drivers, but on a number of operational factors to ensure reliability for customers. Many new drivers begin to see more consistent results as they continue to use the platform.

Classificada 1 em 5 estrelas

No work long hours and dead miles for…

Not enough work, long hours and dead miles for less money, Good work for favourite drivers.

20 de janeiro de 2026
Opinião espontânea
logótipo da Courier Expert

Resposta da Courier Expert

Thank you for taking the time to share your feedback.

Work volumes and routing can vary depending on daily demand, customer requirements and driver availability. The majority of allocations are automated and generated by an algorithm based on factors such as reliability, location, vehicle type, performance and, importantly, trackability — not favouritism.

We recognise that long hours or dead mileage can be frustrating, and we continually review and refine our systems to ensure work is distributed as fairly and efficiently as possible.

If you would like to discuss your experience in more detail, we are always open to constructive conversations directly.

Andy - Courier Expert

Classificada 2 em 5 estrelas

Averages to £8-10ph after you factor in…

Averages to £8-10ph after you factor in fuel expense.
The most important thing to know is the price that they charge the customers averages out to £20 per hour. The part that no one tells you is that the company takes 40% of that immediately. Then you have to factor in how long it takes to get to the job to pick it up which could be any random time of the day and you’re blocked for that specific job for the entire day.
So a job from Ipswich to Peterborough they charge the customer £140 but they’ll give that job to you for about £80. Regardless where you are up and down the country and what are you doing long distance or not? The rates average out the same to about £10 an hour after fuel expense.
No, if you factor in taxes then you’re heading towards £7 an hour.
The soul and only reason to consider working with these guys a little bit of top-up at the end of each day on your income which is paid 5 weeks later on average.

> there is a lot of nonsense reviews that has a couple of words or a single sentence. Take everything with a pinch of salt.

20 de janeiro de 2026
Opinião espontânea
logótipo da Courier Expert

Resposta da Courier Expert

Thank you for taking the time to leave a detailed review.

We believe some of the figures and assumptions in your post are inaccurate or oversimplified. Customer pricing does not translate directly into driver earnings on an hourly basis, as jobs are priced per delivery and vary depending on distance, urgency, vehicle type and how far in advance the work is booked.

Driver rates are agreed in advance, with the 60% driver rate clearly communicated and widely publicised. Rates are visible before any job is accepted, and there is no obligation to take work that does not suit your location, availability or operating costs. Travel time, fuel, tax and individual efficiency naturally vary between drivers, which is why hourly comparisons can be misleading. Drivers are also free to submit higher bids where they wish to do so.

We are transparent about payment terms, which are clearly explained during onboarding, and the platform is designed to provide flexible, supplementary work rather than guaranteed full-time hours.

We welcome constructive feedback and are always open to discussing specific concerns directly, rather than relying on generalised assumptions.

Andy - Courier Expert

Classificada 5 em 5 estrelas

Great company

Great company, perfect communication, easy to use, very smooth transaction. Thank you

23 de dezembro de 2025
Classificada 5 em 5 estrelas

Great service! Especially Andy

From my personal experience as a client, Courier Expert have been wonderful! Very patient and good communication. Highly recommended. Shout out to Andy who has been especially brilliant.

7 de outubro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

It's a new experience

It's a pleasant experience, but I expected more orders. And regarding the payment, I think 60% is a bit low. And at the end of the day you notice that you're left with almost nothing.

30 de setembro de 2025
Classificada 1 em 5 estrelas

hello The job may be near you, but you still won't get it.

hello, today about 2 hours ago I applied for a job in Newcastle upon Tyne, I waited for confirmation, I thought they would give it to me. It's 30 minutes away. But after 2 hours of waiting, the job disappeared, that is, someone took it after 2 hours and I was 30 minutes away. This is an explanation that you don't have priority even if you are the closest to the job, not like Mr. "ANDY" says. And one thing to tell you is that yes, my car broke down 2 weeks ago when they were trying to give me 2 or 3 jobs, but I didn't take them because I didn't have anything. And in the end today they still tried to give me a job 70 miles away from me with a shitty price, excuse the expression, but they didn't give me the 28-mile one, this is what happens at this company, so guys, draw your own conclusion whether it suits you or not. I just expressed my position and anger. Have a nice day.

1 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastique

I joined Courier Expert after losing 2.500£ on other platforms who say many things but do almost nothing. From the first day I could feel this one is serious. The jobs are real, the payments arrive as they say, and honestly it is a big change to be treated with respect as a driver.

12 de agosto de 2025
Opinião espontânea
logótipo da Courier Expert

Resposta da Courier Expert

Thanks so much for your great review! We're really glad to hear you've had a positive experience with us, especially after your experience on other platforms. It means a lot to know you feel respected and supported here. We’re happy to have you on the team!

Classificada 5 em 5 estrelas

One of the best!

I use a few apps for courier work. Love getting work off these guys. You see the price when you bid, so its not a race to bottom! You get to post your own jobs for free. 30 days payment to boot. Wish CX would take a few pointers of Courier Expert. Keep up the good work!

2 de março de 2025
logótipo da Courier Expert

Resposta da Courier Expert

Thank you so much for this fantastic feedback! We're thrilled to hear that you love using our app and that our bidding system is working so well for you. It's great to know that our focus on transparent pricing and payment terms are making a difference. We really appreciate you taking the time to write a review and for your positive words.

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