Proper pasty company always give a very good service . Very good communication with their customers and always reliable with delivery . Their website is very easy to use and to make an order and the... Ver mais
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Leia as opiniões dos outros
Frozen uncooked pasties, so you can cook them from frozen at home. Its the best way to get the real taste of Cornwall. These always taste as good as my memories of living in Cornwall. Always arrive s... Ver mais
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Have bought from this company several times recently as a gift for family or as a treat for home. Secure delivery, well packaged. Easy read baking and product description.
A empresa respondeu
Quick delivery great pasties will definitely use again. My only comment would be, it's like a pasty lottery trying to match the pasties in the bag with the guide provided, would be great if indivi... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store
Informações de contacto
Reino Unido
- sales@properpasty.co.uk
- properpasty.co.uk
4,7
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Was my first time order 2 boxes of the…
Was my first time order 2 boxes of the Cornish pasties with free sausage rolls . Was updated throughout the delivery from start to finish . Baked two pastries after reading the instructions on the back of the handout given .. the pasties looked amazing. Left them to cool as recommended by you ..
served up with new potatoes 3 veg & gravy . The filling was delicious and the pastry out of this world . We both enjoyed the pasties and looking forward to having more to share with others ..
30 de janeiro de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Hi Mechelle,
Thank you so much for your kind feedback — we're delighted to hear you enjoyed your first order with us! It’s great to know the delivery process went smoothly and that the pasties were a hit, from the pastry to the filling.
We really appreciate you taking the time to share your experience, and we hope you enjoy the rest of your box just as much.
Looking forward to sending more your way when you're ready!
Warm regards,
The Proper Pasty Company
The quality of the food is excellent
The quality of the food is excellent, arriving frozen and not cooked. So they are so succulent to eat.
27 de janeiro de 2026
Resposta da Proper Pasty Company Ltd
Hi Stuart,
Thank you for your kind words! We're really glad to hear you're enjoying the quality and freshness of the pasties. Cooking them fresh at home definitely makes all the difference.
We hope you enjoy every bite!
Warm regards,
The Proper Pasty Company
Delicious pasties.
Packed full of fresh tasty ingredients. Will certainly order some more.
31 de janeiro de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Hi Elaine,
Thank you so much for taking the time to leave your review — we’re thrilled to hear you enjoyed your order! It means a lot to us to know our pasties hit the spot, and we really appreciate your support.
We look forward to welcoming you back again soon.
Best regards,
The Proper Pasty Company
Delivery was on time and best of all…
Delivery was on time and best of all the pasties taste great
27 de janeiro de 2026
Resposta da Proper Pasty Company Ltd
Hi Neil,
Thank you so much for your review! We're really pleased to hear your delivery arrived on time and that you're enjoying the pasties.
Hope to see you back again soon!
Kind regards,
The Proper Pasty Company
Proper pasties
Delivery on time, proper pasties you can't get better and prices are good 👍👍👍👍👍
27 de janeiro de 2026
Resposta da Proper Pasty Company Ltd
Hi Alan,
Thanks so much for your great feedback! We're delighted you’re happy with the delivery, the pasties, and the prices – that’s exactly what we aim for. Look forward to your next order!
Kind regards,
The Proper Pasty Company
Love
Love, love, loved my Cornish pastie. Easy to place order, delivered exactly when I asked, and very neatly packaged in a sturdy freezer box with frozen “ice cubes”. Great service and a great product.
30 de janeiro de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Hi Julie,
Thank you so much for your lovely feedback! We're thrilled to hear you enjoyed your Cornish pasty and that everything arrived just as expected. It's great to know the ordering and delivery experience met your expectations too.
We really appreciate your support and look forward to your next order!
Warm regards,
The Proper Pasty Company
Pasty perfection
Great pasties are normal . Delivery was spot on time .
A great taste of Cornwall
3 de fevereiro de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Hi Paul,
Thank you so much! We're really glad to hear you enjoyed the pasties and that delivery went smoothly. Nothing beats a proper taste of Cornwall!
Warm regards,
The Proper Pasty Company
Hi the recent two boxes of pasty’s I…
Hi the recent two boxes of pasty’s I purchased from you are fantastic one box of cheese and onion wich are really good and a box of assorted witch are great really enjoying them I thoroughly recommend them
26 de janeiro de 2026
Resposta da Proper Pasty Company Ltd
Hi John,
Thanks so much for the lovely feedback! We're really pleased to hear you're enjoying both the Cheese & Onion and the assorted pasties — great choices.
Your recommendation means a lot to us!
Kind regards,
The Proper Pasty Company
Birthday treat.
Ordered for a friend, very happy with service, good price for package, good delivery service and excellent products, everything was absolutely delicious 😋 thank you.
26 de janeiro de 2026
Resposta da Proper Pasty Company Ltd
Hi Rachel,
Thanks so much for your kind words! We're really glad to hear your friend enjoyed the pasties and that everything arrived as expected.
We appreciate you choosing us and hope to deliver for you again soon!
Warm regards,
The Proper Pasty Company
Lovely pasties and sausage rolls
Lovely pasties and sausage rolls, delivered on time and very well packaged
27 de janeiro de 2026
Resposta da Proper Pasty Company Ltd
Hi Mr Skingsley
Thank you so much for your kind feedback! We're really pleased to hear you enjoyed the pasties and sausage rolls, and that everything arrived on time and well packaged. We look forward to your next order!
Warm regards,
The Proper Pasty Company
Good quality and well packed.
26 de janeiro de 2026
Resposta da Proper Pasty Company Ltd
Hi Andrew,
Thank you for your feedback! We're glad to hear you were happy with the quality and packaging.
Thanks for taking the time to share your feedback and we look forward to serving you again soon.
Kind regards,
The Proper Pasty Company
what can i say the best Pasty in the…
what can i say the best Pasty in the world
27 de janeiro de 2026
Resposta da Proper Pasty Company Ltd
Hi Andy,
What a compliment — thank you! We're thrilled you think so highly of our pasties. That means the world to us!
Kind regards,
The Proper Pasty Company
A little bit of Cornwall😊
Ordered these as a birthday treat and was not disappointed. Well packaged, good instructions and cook well. Did mine in airfryer and delicious. Smells while cooking/eating reminded me of great holidays 😊
26 de janeiro de 2026
Resposta da Proper Pasty Company Ltd
Hi John,
Thank you so much for the lovely feedback! We're delighted to hear the pasties made a great birthday treat and brought back happy holiday memories.
So glad they cooked well in the air fryer too — enjoy every bite!
Kind regards,
The Proper Pasty Company
Resposta da Proper Pasty Company Ltd
Hi LC,
Thank you! We're so pleased to hear that — your support means a lot.
Kind regards,
The Proper Pasty Company
Tasty Pasty treats packed perfectly
I wanted a real pasty from Cornwall with sliced veg seasoning and fresh meat. Pasties delivered absolutely glistening fresh with a powder of ice dust preserving them. They could have come from across the road they looked so fresh. Cooking was simple, the timing gave a good mid brown colouring. Absolutely tasty delicious, wholesome fresh veg not the dried powdered filling reconstituted with water like some others. A real treat! We loved them.
26 de janeiro de 2026
Resposta da Proper Pasty Company Ltd
Hi Adam,
Thank you so much for your lovely feedback! We're delighted to hear that the pasties arrived in such great condition and that they lived up to your expectations — fresh, flavourful, and true to a proper Cornish pasty experience.
It’s fantastic to know they were a real treat for you. We appreciate your support and look forward to your next order!
Warm regards,
The Proper Pasty Company
The previous three orders came to my…
The previous three orders came to my home.post code.
But the last one went to a different post code address.
Lost.
And the customer service discussion was useless.
How could being on there data base!!
Then send it to a different home.
Blame put on me.
I don’t know, why would I put a different , s.d.
Instead of d.s.at my own home.
Anyway, never again for me.
Brutal proper pasty.
0-10.,
26 de janeiro de 2026
Resposta da Proper Pasty Company Ltd
Hi Ken,
Thank you for getting in touch.
We’re sorry to hear you were disappointed with your most recent delivery. However, we must reiterate that the address provided at checkout was entered and confirmed by yourself, and the order was fulfilled exactly as instructed.
While we appreciate you've ordered from us successfully before, we do not — and cannot — cross-reference new orders against previous ones. It is the responsibility of the customer to ensure all delivery information is correct at the point of purchase.
As part of our process, we provide three clear opportunities to check and amend these details:
At checkout before payment
In the order confirmation email or SMS
In the order dispatch email
Had we been notified of any address error before dispatch, we would have been able to assist. Unfortunately, as the incorrect address was entered and the parcel delivered to the postcode provided, we’re unable to offer a refund or reshipment in this case.
We do appreciate your previous orders and are sorry this has led to dissatisfaction, but we must follow our policies to ensure fairness and clarity for all customers.
Kind regards,
The Proper Pasty Company
Pastry beautiful,authentic filling,ace…
Pastry beautiful,authentic filling,ace pasties,have re- ordered!
26 de janeiro de 2026
Resposta da Proper Pasty Company Ltd
Hi Jean,
Thanks so much for your lovely feedback! We're thrilled you enjoyed the pasties and even more so that you've reordered — that means a lot to us!
Warm regards,
The Proper Pasty Company
Resposta da Proper Pasty Company Ltd
Hi Carole,
Thanks for the kind words! We're glad to hear the pasties arrived quickly and hit the spot — enjoy!
Kind regards,
The Proper Pasty Company
Hi I have ordered these pasties a few…
Hi I have ordered these pasties a few times they are nice and tasty but the meat is bit sparce but I still like them
26 de janeiro de 2026
Resposta da Proper Pasty Company Ltd
Hi Annette,
Thanks so much for your feedback and for being a returning customer — we really appreciate it! Noted on the meat content — we aim to get the balance just right, but we’ll definitely pass this along to the team.
Glad to hear you're still enjoying them!
Kind regards,
The Proper Pasty Company
Fast deliver. Great taste..
Fast deliver.. excellent pasties will definitely order again..
2 de janeiro de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Hi Martin,
Thank you! We're so pleased to hear you enjoyed the pasties and the quick delivery. We look forward to your next order!
Kind regards,
The Proper Pasty Company
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