Proper pasty company always give a very good service . Very good communication with their customers and always reliable with delivery . Their website is very easy to use and to make an order and the... Ver mais
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I ordered a pasty and cream tea hamper to be delivered to my friend for her birthday so I never actually tasted it myself but she sent me pics and said it was absolutely delicious and very tasty. I... Ver mais
A empresa respondeu
Update: Thank you for your very quick response. Happy to accept a re-delivery on the next available delivery date. Update: Order Reference 214105 Name Lorna Souness Order placed 1st May. 10 past... Ver mais
A empresa respondeu
Really tasty pasties, easy to cook and next day delivery. Vegan pasties are fantastic as the bacon cheese turnovers. Coming from Cornwall but now living in Shrewsbury it’s our aim to keep plenty in th... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store
Informações de contacto
Reino Unido
- sales@properpasty.co.uk
- properpasty.co.uk
4,7
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very tasty Cornish pasties
Very tasty Cornish pasties. Best I've tried - and I've tried quite a few! Extremely well seasoned, just right. Gorgeous smell out of the oven. Good fillings and very morish.
Excellent company to deal with. I ordered just before 1pm and the pasties arrived the very next day. Well packed and insulated.
28 de abril de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Hi Terry,
Thank you so much for your fantastic feedback!
We’re thrilled to hear you rate them as the best you’ve tried —especially with such high praise for the seasoning and flavour!
Great to know the delivery and packaging hit the mark too. Really appreciate your support and kind words!
Kind regards,
The Proper Pasty Company
Delicious product
Delicious product, cannot be bettered.
Delivered on time as agreed.
Highly recommended.
28 de abril de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Hi Bob,
Thank you so much for your kind words!
We’re delighted to hear you enjoyed the pasties and that everything arrived on time as expected.
We really appreciate the recommendation!
Kind regards,
The Proper Pasty Company
Got them for a birthday gift
Got them for a birthday gift . Arrived when expected and were really appreciated. Lovely pastries.
24 de abril de 2026
Resposta da Proper Pasty Company Ltd
Hi Jackie,
Thank you so much for your kind feedback.
I’m delighted to hear that your gift arrived on time and was so well received. It’s wonderful to know the pasties were enjoyed!
We really appreciate you taking the time to let us know, and we hope to be able to help again in the future.
Kind regards,
The Proper Pasty Company
Delivered on time and the courier was…
Delivered on time and the courier was helpful putting parcel in the kitchen for me excellent
24 de abril de 2026
Resposta da Proper Pasty Company Ltd
Hi Paul,
Thank you very much for your kind feedback.
I’m delighted to hear that your delivery arrived on time and that the courier was helpful in placing the parcel in your kitchen for you. It’s always great to know when both our products and delivery service meet expectations.
We really appreciate you taking the time to share your experience and hope to serve you again soon.
Kind regards,
The Proper Pasty Company
I ordered 2 separate hampers for my two…
I ordered 2 separate hampers for my two sons One to cheer up the Family after having to make the heartbreaking decision to have their very precious dog put to sleep.
My other son and his partner had birthdays very close together
Both enjoyed their treat and ordering and delivery was excellent Well done
24 de abril de 2026
Resposta da Proper Pasty Company Ltd
Hi Mrs Walker,
Thank you so much for your thoughtful message.
We're very sorry to hear about your family’s loss – that must have been incredibly difficult. We're glad to hear the hamper brought a little comfort during such a sad time.
It’s also lovely to know your other son and his partner enjoyed their birthday treats, and that everything arrived smoothly.
We really appreciate you choosing us for such meaningful occasions, and thank you again for your kind words.
Kind regards,
The Proper Pasty Company
Easy to order
Easy to order, arrived promptly and well packed, brilliant service. Thank you
24 de abril de 2026
Resposta da Proper Pasty Company Ltd
Hi Valerie,
Thank you very much for your kind feedback.
I’m delighted to hear that you found the ordering process easy and that your delivery arrived promptly and well packed. It’s great to know you were happy with the service.
We really appreciate you taking the time to share your experience and hope to serve you again soon.
Kind regards,
The Proper Pasty Company
Great pasties and super fast delivery
Great pasties and super fast delivery, highly recommend 👍
24 de abril de 2026
Resposta da Proper Pasty Company Ltd
Hi Keith,
Thank you so much for your kind feedback.
I’m delighted to hear you enjoyed the pasties and were pleased with the speedy delivery. Your recommendation really means a lot to us.
We truly appreciate you taking the time to share your experience and hope to serve you again soon.
Kind regards,
The Proper Pasty Company
A fantastic service from ordering to…
A fantastic service from ordering to delivery. Gives me a taste of my childhood where I grew up in Cornwall.
Carnt beat a proper cornish pasty. I always order from this company
24 de abril de 2026
Resposta da Proper Pasty Company Ltd
Hi Sarah,
Thank you so much for your wonderful feedback.
It’s lovely to hear that our pasties bring back memories of your childhood in Cornwall—there’s nothing quite like a proper Cornish pasty! We’re truly grateful for your continued support and loyalty.
We really appreciate you taking the time to share this, and we look forward to sending you many more in the future.
Kind regards,
The Proper Pasty Company
compared from coughlans Greg's the…
compared from coughlans Greg's the filling r brimmed 2 the top with proper pasties with coughing they don't and u do different varieties this is y
24 de abril de 2026
Resposta da Proper Pasty Company Ltd
Hi Stephen,
Thank you for your feedback.
I’m really pleased to hear that you’re enjoying our pasties and that you’ve noticed the generous fillings and variety we offer. It’s something we take great pride in, so your comments are very much appreciated.
Thank you again for taking the time to share your thoughts, and we hope to continue providing pasties you enjoy.
Kind regards,
The Proper Pasty Company
The experience is fine
The experience is fine, but notice the pasties are getting smaller
Never asked about any discounts so that has been removed
24 de abril de 2026
Resposta da Proper Pasty Company Ltd
Hi Mr Wood,
Thanks for getting in touch.
I’ve checked our records and I’m unable to see any previous correspondence or note relating to a 10% discount being issued or promised. Could you let me know a bit more about this — for example when it was offered or what it related to?
Once I have that information, I’ll be happy to look into it further for you. Please email to sales@properpasty.co.uk
Kind regards,
The Proper Pasty Company
Crackin' Pasties Gromit!
I've bought from Proper pasties several times now, and each time they are consistant in size and flavour and just how an Oggie should be. And as they come in three sizes the world is your pasty oyster, so to speak. Haven't tried any of the other flavours as yet, but the traditional ones are fantastic.
We just love 'em!
24 de abril de 2026
Resposta da Proper Pasty Company Ltd
Hi Robin,
Thank you so much for your lovely feedback!
We’re delighted to hear you’ve been enjoying the Traditional pasties and that they’ve been consistently hitting the mark — just how an oggie should be!
Love the “pasty oyster” comment too. If you ever feel like branching out, there are plenty of flavours to explore — but we’re glad the classics are doing the job perfectly.
Thanks again for your continued support!
Kind regards,
The Proper Pasty Company
Resposta da Proper Pasty Company Ltd
Hi Chris,
Thanks for your feedback!
Interesting observation — sometimes the larger ones can seem more flavourful just due to the filling-to-pastry ratio. Glad you’re enjoying them either way!
Kind regards,
The Proper Pasty Company
Excellent response to a small mistake
Slight mishap as my order arrived on time but was slightly wrong, this was quickly rectified and my correct order despatched and I was encouraged to keep the original free of charge. 1st class service following a slight error
27 de abril de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Hi Mr Thomas,
Thank you very much for your kind feedback.
I’m sorry again for the initial mix-up with your order, but I’m really pleased we were able to resolve it quickly for you. It’s great to hear that you were happy with the service and the outcome.
We truly appreciate your understanding and support, and your comments mean a lot to our team.
Kind regards,
The Proper Pasty Company
1st time ordering and any apprehension…
1st time ordering and any apprehension i had about the quality or flavours were soon put to bed . Package arrived quickly and in perfect condition with contents still frozen . Excellent sized pasties and the various flavours they have were absolutely amazing , I ordered a pick and mix load and of the 3 flavours I ordered we've not been disappointed , we will definitely be using this company again
6 de abril de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Hi Paul,
Thank you so much for your fantastic feedback!
We’re really pleased to hear your first order exceeded expectations — from the delivery and packaging to the size and flavours of the pasties. Great to know the pick & mix was a hit too!
We truly appreciate your support and look forward to your next order.
Warm regards,
The Proper Pasty Company
Easy ordering and quick delivery
Easy ordering and quick delivery. Product was tasty and yummy....would order again!
20 de abril de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Hi Mrs Skelhorn,
Thank you for your lovely feedback!
We’re really pleased to hear you found the ordering easy, delivery quick, and most importantly that you enjoyed the pasties.
We look forward to your next order!
Warm regards,
The Proper Pasty Company
Resposta da Proper Pasty Company Ltd
Hi Peter,
Thank you for your feedback.
We’re pleased to hear your order arrived as promised and that you enjoyed it—proper job!
We really appreciate your support and hope to serve you again soon.
Kind regards,
The Proper Pasty Company
Don’t waste your money
Don’t waste your money. Tasteless . So disappointed. The pasties taste nothing like a Cornish Pasty. Absolutely awful
Again do not bother. Just buy from the supermarket
18 de abril de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Hi Nicola,
Thank you for your feedback, and we’re sorry to hear the pasties weren’t to your liking.
We understand that taste is very personal, and while many of our customers enjoy our products, we appreciate that they may not suit everyone’s preference.
Thank you for giving us a try and for sharing your thoughts.
Kind regards,
The Proper Pasty Company
Absolutely fabulous flavor
Absolutely fabulous flavor, great value, customer service is excellent and delivery is always on time
26 de janeiro de 2026
Resposta da Proper Pasty Company Ltd
Hi Angela,
Thank you so much for your fantastic feedback.
We’re delighted to hear you’re enjoying the flavour, value, and service, and that your deliveries have been consistently on time. It really means a lot to us.
We truly appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
Great pasties
27 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Paul,
Thank you for your kind feedback.
We’re really pleased to hear you enjoyed the pasties! Your support is much appreciated, and we hope to serve you again soon.
Kind regards,
The Proper Pasty Company
Tasty product love them well packaged…
Tasty product love them well packaged and great delivery
27 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Peter,
Thank you very much for your kind feedback.
We’re delighted to hear you’re enjoying the products and that everything arrived well packaged with a great delivery experience. It’s always great to know we’re getting it right.
We truly appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
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