Proper pasty company always give a very good service . Very good communication with their customers and always reliable with delivery . Their website is very easy to use and to make an order and the... Ver mais
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Leia as opiniões dos outros
I ordered a pasty and cream tea hamper to be delivered to my friend for her birthday so I never actually tasted it myself but she sent me pics and said it was absolutely delicious and very tasty. I... Ver mais
A empresa respondeu
Update: Thank you for your very quick response. Happy to accept a re-delivery on the next available delivery date. Update: Order Reference 214105 Name Lorna Souness Order placed 1st May. 10 past... Ver mais
A empresa respondeu
Really tasty pasties, easy to cook and next day delivery. Vegan pasties are fantastic as the bacon cheese turnovers. Coming from Cornwall but now living in Shrewsbury it’s our aim to keep plenty in th... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store
Informações de contacto
Reino Unido
- sales@properpasty.co.uk
- properpasty.co.uk
4,7
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The whole experience was a joy
The whole experience was a joy coupled with great tasting food if there was a 10 star rating this company would certainly qualify.
I will definitely be ordering again.
28 de março de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Hi Mr Millar,
Thank you so much for your incredible feedback.
We’re delighted to hear the whole experience was such a joy and that you enjoyed the food. A “10 star” comment truly means a lot to us!
We really appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
Advertising is misleading.
Their Facebook advertising is all to hell. Advertised 8 pasties and 4 Sausage Rolls for £32.99. When you click the ad which takes you to the website it is £34.99
This isn’t the first time!
17 de abril de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Hi Stephen,
I’m sorry for any confusion caused with the product price on our comms. Unfortunately, some older Meta ads are still circulating, and we’re currently working with Meta to update or remove them. The most up-to-date prices and offers are always shown on our Pasties by Post website.
The product has recently increased in value, and its current price is £34.99. Please use discount code 2OFF at checkout to order the product at £32.99 if you wish to still do so
Apologies for any confusion caused.
Kind regards,
The Proper Pasty Company
Very bland
Very bland, had to eat it with a sauce. Prompt delivery, no fault there hut very disappointed. Meat was also fatty.
26 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Kay,
Thank you for your feedback.
We’re pleased the delivery itself was prompt, but we understand that doesn’t make up for the product not meeting your expectations.
If you’re able to share any further details or photos, we’d be happy to review this with our production team and look into it further.
Thank you again for bringing this to our attention.
Kind regards,
The Proper Pasty Company
Brilliant company the website is easy…
Brilliant company the website is easy to use and their delivery is brilliant kept me up to date until delivered fantastic food. I have started sending afternoon tea hampers for birthday presents everyone loved them
11 de abril de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Hi Elly,
Thank you so much for your fantastic feedback.
We’re delighted to hear you find the website easy to use and that our delivery service kept you well informed. It’s wonderful to know the food has been so well received too—especially the afternoon tea hampers as birthday gifts!
We truly appreciate your support and look forward to serving you again soon.
Kind regards,
The Proper Pasty Company
Delivered on the day quoted
Delivered on the day quoted, beautifully packed, full cooking instructions enclosed. Really tasty, full of meat etc, a great meal.
8 de abril de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Hi John,
Thank you very much for your wonderful feedback.
We’re delighted to hear your order arrived on time, was well packaged, and that you enjoyed the pasties so much. It’s great to know they made for a satisfying meal.
We truly appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
Very little meat in the Cornish…
Very little meat in the Cornish pasties, the meat that was there was like minced meat. Pastry was good but Cornish pasties I have had in Cornwall were chunkier, like cubes of meat rather than minced. Sausage rolls were ok, meat very soft and mushy, and pastry is short crust rather than flaky. Overall both were OK but not amazing.
12 de abril de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Good morning,
Thank you for your feedback.
We’re sorry to hear that the pasties did not meet your expectations. We’d like to reassure you that we do not use minced meat—our pasties are made using prime skirt beef, prepared in line with traditional methods. Each pasty is hand-crafted in St Columb, Cornwall, to strict PGI standards, and filled with beef, potato, swede, onion, and our signature pepper seasoning.
Our pastry is a traditional shortcrust, which is typical for authentic Cornish pasties.
That said, we’re sorry they weren’t to your personal preference, and we do appreciate you taking the time to share your thoughts.
Kind regards,
The Proper Pasty Company
Cornish Pasty Co
We really loved your Pastys,loads of delicious filling. Brilliant price too, speedy delivery. Will deffinitely buy again! 🥰
9 de abril de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Hi Tina,
Thank you so much for your wonderful feedback.
We’re delighted to hear you loved the pasties and enjoyed the generous filling, great value, and speedy delivery. It really means a lot to us.
We truly appreciate your support and look forward to your next order!
Kind regards,
The Proper Pasty Company
My delicious Cornish pasties.
I ordered some pasties from this company with a special offer of some sausage rolls they arrived on time very well packaged in a cool box and what’s your dishes. Would highly recommend this company.
27 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Christine,
Thank you very much for your kind feedback.
We’re delighted to hear your order arrived on time and was well packaged, and that you were pleased with the special offer sausage rolls too. It’s great to know everything met your expectations.
We truly appreciate your recommendation and support, and we look forward to your next order.
Kind regards,
The Proper Pasty Company
The pastys are great
The pastys are great ,reminds us of when we used to go to Cornwall for our holidays ,we always brought a box full home ,now we just have to order, choose what day you want them delivered, they come perfectly packed ready for the oven ,or frezzer .
You can almost feel the sun sea and seagulls on your plate .
2 de abril de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Hi Evelyn,
Thank you so much for your wonderful feedback.
We’re delighted to hear the pasties bring back such fond memories of your holidays in Cornwall—that’s exactly the feeling we hope to deliver. Your description truly captures the experience, and we’re so pleased you’re enjoying both the quality and convenience.
We really appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
Delicious pasties
Delicious pasties. Well packaged with freezer packs to keep them well frozen. Will definitely be ordering them again.
1 de abril de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Hi Tina,
Thank you very much for your kind feedback.
We’re delighted to hear that you enjoyed the pasties and that they arrived well packaged and frozen. It’s great to know everything met your expectations.
We truly appreciate your support and look forward to your next order.
Kind regards
The Proper Pasty Company
Ogie Time
Put in an order for these great pasties! They are really tasty and are hand crimped in pasty heaven CORNWALL. Treat yourself!
2 de abril de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Hi Colin,
Thank you so much for your fantastic feedback!
We’re delighted to hear how much you’re enjoying the pasties and that their Cornwall heritage is shining through. Your kind words really mean a lot to our team.
We truly appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
My son thoroughly enjoyed his surprise…
My son thoroughly enjoyed his surprise cream tea parcel Thankyou very much
26 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Maureen,
Thank you very much for your lovely message.
We’re so pleased to hear your son enjoyed his surprise cream tea parcel—that’s wonderful to know! It’s always great to be part of a special treat.
We really appreciate your feedback and hope to delight you again soon.
Kind regards,
The Proper Pasty Company
Excellent company, practically perfect in every way
Excellent company!
I ordered last minute for my Mum for Mother's Day, but accidently checked out with next day delivery to my own address. Contacted Proper Pasty Company as soon as I realised and they quickly changed the address to my Mums, so panic over! Excellent communication, very polite and super fast delivery. My mum was absolutely thrilled with her cream tea. I've just ordered again for my ex FIL's birthday. I think he's going to love it.
13 de março de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Good morning,
Thank you so much for your wonderful feedback.
We’re really pleased we could help get everything sorted in time for your Mum’s Mother’s Day surprise—what a lovely gift idea! It’s great to hear she was thrilled with her cream tea, and that our team could assist quickly to put your mind at ease.
We truly appreciate your kind words about our service, and we’re delighted to hear you’ve already placed another order—what a thoughtful birthday gift!
Thank you again for your support, and we hope your ex father-in-law enjoys his treat just as much.
Kind regards,
The Proper Pasty Company
Excellent service and great pasties
I've placed a few orders with this company and have always received excellent service. The pasties are highly recommended too.
27 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Claire,
Thank you very much for your kind feedback and for your continued support.
We’re delighted to hear that you’ve consistently received excellent service and that you’re enjoying the pasties—it really means a lot to us.
We truly appreciate your recommendation and look forward to serving you again soon.
Kind regards,
The Proper Pasty Company
Very nice pasties
27 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Michael,
Thank you for your kind feedback.
We’re really pleased to hear you enjoyed the pasties! Your support is much appreciated, and we hope to serve you again soon.
Kind regards,
The Proper Pasty Company
Yummy
I bought these pasties for a friends birthday to remind him of the happy days we used to spend in Cornwall. He loved them. Thank you
27 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Linda,
Thank you so much for your lovely message.
We’re delighted to hear your friend enjoyed the pasties—what a thoughtful way to bring back happy memories of Cornwall! It’s wonderful to know they were so well received.
We really appreciate your support and hope to help create more special moments in the future.
Kind regards,
The Proper Pasty Company
First class service
First class service. Ordered one day delivered the next well packaged and still frozen. Superb quality product and great
flavour. Great value for money
26 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Stephen,
Thank you very much for your fantastic feedback.
We’re delighted to hear that you were pleased with the service, delivery, and packaging, and that everything arrived perfectly frozen. It’s great to know you enjoyed the quality and flavour of the products as well.
We truly appreciate your support and your comments on value for money—it means a lot to us.
We look forward to serving you again soon.
Kind regards,
The Proper Pasty Company
Excellent service
Excellent service and as always a great product
I will be ordering again soon
26 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Terry,
Thank you very much for your kind feedback.
We’re delighted to hear you’re pleased with both the service and the product—it’s always great to know we’re getting it right. Your continued support means a lot to us.
We look forward to your next order!
Kind regards,
The Proper Pasty Company
Best parties I’ve had
Best parties I’ve had, real ingredients not mushy like others, brings back a taste of Cornwall I will be ordering again soon
26 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Loretta,
Thank you so much for your fantastic feedback.
We’re delighted to hear you’re enjoying the pasties and that the quality and ingredients stand out—it’s exactly what we aim for. Bringing back that true taste of Cornwall makes it even more special to hear.
We really appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
Resposta da Proper Pasty Company Ltd
Hi Elizabeth,
Thank you very much for your kind words.
We’re delighted to hear you think the product is absolutely wonderful! Your support means a lot to us, and we hope to serve you again soon.
Kind regards,
The Proper Pasty Company
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