Proper pasty company always give a very good service . Very good communication with their customers and always reliable with delivery . Their website is very easy to use and to make an order and the... Ver mais
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Leia as opiniões dos outros
Quick delivery great pasties will definitely use again. My only comment would be, it's like a pasty lottery trying to match the pasties in the bag with the guide provided, would be great if indivi... Ver mais
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I ordered a pasty and cream tea hamper to be delivered to my friend for her birthday so I never actually tasted it myself but she sent me pics and said it was absolutely delicious and very tasty. I... Ver mais
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Update: Thank you for your very quick response. Happy to accept a re-delivery on the next available delivery date. Update: Order Reference 214105 Name Lorna Souness Order placed 1st May. 10 past... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store
Informações de contacto
Reino Unido
- sales@properpasty.co.uk
- properpasty.co.uk
4,7
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My son thoroughly enjoyed his surprise…
My son thoroughly enjoyed his surprise cream tea parcel Thankyou very much
26 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Maureen,
Thank you very much for your lovely message.
We’re so pleased to hear your son enjoyed his surprise cream tea parcel—that’s wonderful to know! It’s always great to be part of a special treat.
We really appreciate your feedback and hope to delight you again soon.
Kind regards,
The Proper Pasty Company
Excellent company, practically perfect in every way
Excellent company!
I ordered last minute for my Mum for Mother's Day, but accidently checked out with next day delivery to my own address. Contacted Proper Pasty Company as soon as I realised and they quickly changed the address to my Mums, so panic over! Excellent communication, very polite and super fast delivery. My mum was absolutely thrilled with her cream tea. I've just ordered again for my ex FIL's birthday. I think he's going to love it.
13 de março de 2026
Opinião espontânea
Resposta da Proper Pasty Company Ltd
Good morning,
Thank you so much for your wonderful feedback.
We’re really pleased we could help get everything sorted in time for your Mum’s Mother’s Day surprise—what a lovely gift idea! It’s great to hear she was thrilled with her cream tea, and that our team could assist quickly to put your mind at ease.
We truly appreciate your kind words about our service, and we’re delighted to hear you’ve already placed another order—what a thoughtful birthday gift!
Thank you again for your support, and we hope your ex father-in-law enjoys his treat just as much.
Kind regards,
The Proper Pasty Company
Excellent service and great pasties
I've placed a few orders with this company and have always received excellent service. The pasties are highly recommended too.
27 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Claire,
Thank you very much for your kind feedback and for your continued support.
We’re delighted to hear that you’ve consistently received excellent service and that you’re enjoying the pasties—it really means a lot to us.
We truly appreciate your recommendation and look forward to serving you again soon.
Kind regards,
The Proper Pasty Company
Very nice pasties
27 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Michael,
Thank you for your kind feedback.
We’re really pleased to hear you enjoyed the pasties! Your support is much appreciated, and we hope to serve you again soon.
Kind regards,
The Proper Pasty Company
Yummy
I bought these pasties for a friends birthday to remind him of the happy days we used to spend in Cornwall. He loved them. Thank you
27 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Linda,
Thank you so much for your lovely message.
We’re delighted to hear your friend enjoyed the pasties—what a thoughtful way to bring back happy memories of Cornwall! It’s wonderful to know they were so well received.
We really appreciate your support and hope to help create more special moments in the future.
Kind regards,
The Proper Pasty Company
First class service
First class service. Ordered one day delivered the next well packaged and still frozen. Superb quality product and great
flavour. Great value for money
26 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Stephen,
Thank you very much for your fantastic feedback.
We’re delighted to hear that you were pleased with the service, delivery, and packaging, and that everything arrived perfectly frozen. It’s great to know you enjoyed the quality and flavour of the products as well.
We truly appreciate your support and your comments on value for money—it means a lot to us.
We look forward to serving you again soon.
Kind regards,
The Proper Pasty Company
Excellent service
Excellent service and as always a great product
I will be ordering again soon
26 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Terry,
Thank you very much for your kind feedback.
We’re delighted to hear you’re pleased with both the service and the product—it’s always great to know we’re getting it right. Your continued support means a lot to us.
We look forward to your next order!
Kind regards,
The Proper Pasty Company
Best parties I’ve had
Best parties I’ve had, real ingredients not mushy like others, brings back a taste of Cornwall I will be ordering again soon
26 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Loretta,
Thank you so much for your fantastic feedback.
We’re delighted to hear you’re enjoying the pasties and that the quality and ingredients stand out—it’s exactly what we aim for. Bringing back that true taste of Cornwall makes it even more special to hear.
We really appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
Resposta da Proper Pasty Company Ltd
Hi Elizabeth,
Thank you very much for your kind words.
We’re delighted to hear you think the product is absolutely wonderful! Your support means a lot to us, and we hope to serve you again soon.
Kind regards,
The Proper Pasty Company
Resposta da Proper Pasty Company Ltd
Hi Margaret,
Thank you so much for your amazing feedback.
We’re thrilled to hear you think they’re the best pasties you’ve ever had—that truly means a lot to us!
We really appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
It arrived a day late
It arrived a day late, the box was crushed and the delivery driver just dumped it on my doorstep!
The scones were squashed but the pasties were ok and tasted delicious,
Just a pity they arrived the day AFTER my daughter’s birthday!
26 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Nick,
Thank you for your feedback, and we’re sorry to hear about your experience with the delivery.
We haven’t received any direct contact regarding this issue, but we’d very much like to look into it for you. If possible, could you please share some photos of the parcel as it arrived, along with details/images of any damaged contents?
Please send these through to sales@properpasty.co.uk, and we’ll be happy to assist you further and work towards a resolution.
Kind regards,
The Proper Pasty Company
Delivered on time,pasties filling…
Delivered on time,pasties filling packed to the full
26 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Les,
Thank you for your kind feedback.
We’re delighted to hear your order arrived on time and that you were pleased with the generously filled pasties—just how they should be!
We really appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
Great product and service.
26 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Brian,
Thank you very much for your kind feedback.
We’re delighted to hear you’re happy with both the product and the service. Your support is greatly appreciated, and we hope to serve you again soon.
Kind regards,
The Proper Pasty Company
Resposta da Proper Pasty Company Ltd
Hi Robert,
Thank you for your kind message.
We’re so pleased to hear you found everything fresh and tasty—just as it should be! Your support means a lot to us.
We look forward to serving you again soon.
Kind regards,
The Proper Pasty Company
Product was good
Product was good, as always, but delivery was a bit of a faff and was delivered eventually at 22.00 at night. I was surprise that the pasties were still frozen as it was so late
26 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Steve,
Thank you for your feedback.
We’re really pleased to hear you enjoyed the pasties as always, though we’re sorry to learn that the delivery experience was not as smooth as it should have been. A delivery as late as 10:00pm is certainly not ideal, and we understand how inconvenient that must have been.
We’re glad everything still arrived frozen, but we will be sure to pass your comments on to our courier to help improve the service going forward.
Thank you again for your continued support, and we hope your next experience is a smoother one.
Kind regards,
The Proper Pasty Company
Resposta da Proper Pasty Company Ltd
Hi Sue,
Thank you very much for your lovely feedback.
We’re delighted to hear you found the pasties delicious and that they arrived promptly the next day—amazing to hear!
We truly appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
They were absolutely excellent Pasties
They were absolutely excellent Pasties, will be buying again
26 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Susan & Howard,
Thank you so much for your fantastic feedback.
We’re delighted to hear you found the pasties absolutely excellent! It means a lot to us, and we’re really pleased to hear you’ll be ordering again.
We look forward to serving you again soon.
Kind regards,
The Proper Pasty Company
Excellent Product and Service...
Excellent product which is absolutely delicious, easy to cook with simple instructions to follow, excellent next day delivery, excellent experience and highly recommended, good interaction.
26 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Richard,
Thank you so much for your fantastic review!
We’re delighted to hear you found everything excellent — from the taste and cooking instructions to the delivery and overall experience.
We really appreciate the recommendation and your kind words about our service. Hope to see you back again soon!
Kind regards,
The Proper Pasty Company
Top quality product and great service
Great service, Delivered exactly on time. A what fantastic products. These really are one of the best pasty's I've had. ever!
26 de março de 2026
Resposta da Proper Pasty Company Ltd
Hi Dan,
Thank you so much for the amazing feedback!
We’re thrilled to hear everything arrived on time and that you rate them as some of the best pasties you’ve ever had — that means a lot to us!
We look forward to your next order
Warm regards,
The Proper Pasty Company
I love cornish pasty so now I can get…
I love cornish pasty so now I can get them delivered excellent service came the next day
27 de outubro de 2025
Resposta da Proper Pasty Company Ltd
Hi Stephen,
Thank you for your lovely feedback!
We’re so pleased you can now enjoy Cornish pasties delivered straight to your door, and that everything arrived the next day as expected.
We look forward to your next order!
Kind regards,
The Proper Pasty Company
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