Pruden and Smith Opiniões 87

TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have used Prudent and Smith for many years and cannot recommend them highly enough. From the moment you step through the door to receiving/purchasing an item of jewellery the customer service is ou... Ver mais

Classificada 5 em 5 estrelas

Superb ! Deep expertise combined with a real passion for doing the very best for customers makes Pruden and Smith a very special business indeed. We refashioned several pieces of old family jewellery... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought the solid silver oval bangle 8mm very pleased with this it has a weight to it but not overly heavy you know it's on your wrist I opted for small fits perfectly excellent price too. Very... Ver mais

Classificada 5 em 5 estrelas

I have purchased several pieces of your beautiful jewellery over the last 18 months. Items being Natural zoiosite earrings, " " lapis lazuli earrings, and """""" matching bracel... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Ourivesaria
  2. Joalheiro
  3. Designer de jóias
  4. Fabricante de joalharia

Escrito pela empresa

Unique luxury jewellery for life’s most treasured moments ∙ 25,000+ Happy Customers ∙ Customise & Bespoke Service ∙ Handmade in England ∙ Shop Online


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

87 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Quality and superb customer service

Had a trap ring made to celebrate my 50th Wedding Anniversary, using gold and stones from three generations of rings . I now have an absolutely beautiful ring which I shall treasure , and in time pass on to my daughter . Rebecca and her team excelled in completing my ring in record time for me. Nothing is too much trouble . The quality of the end result and customer service is second to none .
Thank you again

16 de maio de 2025
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thank you so much for your lovely words. It was a real privilege to create something so meaningful for your 50th Wedding Anniversary, especially using gold and stones from three generations — what a beautiful story. We’re thrilled to hear you’re so happy with the result, and it means the world to know it will be treasured and passed on. Nothing gives us more joy than helping to bring pieces like this to life.

With warmest wishes,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Amazing ring and turned around by the…

Amazing ring and turned around by the team so quickly as well. I asked for a slightly different design based on one of the rings on their website and they did this without hesitation. Great communication and a beautiful ring.

17 de julho de 2025
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thanks so much, Nathan! We’re really pleased to hear how happy you are with the ring — and it was no trouble at all to tweak the design for you. Creating something that feels just right for you is always worth the extra detail. We're so glad you felt well looked after.

Classificada 5 em 5 estrelas

I have been following for a while and…

I have been following for a while and when I need a special gift I knew I would find it here. Easy to make a unquie gift for a special person.

3 de julho de 2025
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thank you, Jackie — it means so much to know you’ve been following our work, and we’re delighted you chose us when it came to finding a special gift. We love helping people give something a little different and full of meaning.

Classificada 5 em 5 estrelas

Beautiful design

Can’t say how pleased I am with my beautiful ring, such a unique design and so well made. The team at Pruden and Smith were so helpful and even managed to get it made at short notice. I will back for more pieces in the future.

24 de junho de 2025
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thank you so much, Tracey — we’re thrilled you love your ring! It was a pleasure to create something unique and meaningful for you, and we’re so glad we could make it happen at short notice. We’d love to welcome you back whenever the time feels right for your next piece.

Warmest wishes,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Incredible service

Incredible service, beautiful designs

9 de maio de 2025
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thank you, Morgan — such a kind review in so few words! We really appreciate it and are so pleased you’ve had a great experience with us.

All the best,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

I used PS excellent online service and am delighted with my Bubbles Eternity ring

As I am unable to travel to the PS workshop I ordered my Bubbles Offset Diamond ring after an online video consultation with Rebecca. Then I used their ring sizer to get an accurate size. The whole experience was excellent and I am now the proud owner of an eternity ring which has been made using the gold from my late husband’s wedding ring and so it has very special meaning for me. The ring is of a contemporary style and has been handmade especially for me. The whole team at PS are very helpful and understanding and I have no hesitation recommending them and their products.

15 de abril de 2025
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thank you so much, Alison. We’re so touched by your story and were honoured to create such a special ring for you. It’s lovely to hear how well the online process worked — we’re passionate about making the experience feel personal, even from afar. Thank you for your trust and kind words.

With heartfelt thanks,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

The ring is absolutely perfect – beautifully made and exactly what we hoped for.

From the moment we stepped into the showroom, everyone was so friendly and welcoming. Emily was brilliant at helping me narrow down what I wanted ahead of our design appointment with Rebecca, and she answered all of my many questions with patience and care.

Rebecca was equally lovely – she guided us through all the options and made the whole experience really enjoyable. The ring is absolutely perfect – beautifully made and exactly what we hoped for.

If you get the chance, I’d definitely recommend having a tour of the workshop. Seeing where the jewellery is made added something really special to the experience. It made the whole process feel so much more personal and meaningful, rather than just buying something off the shelf.

5 de abril de 2025
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thank you so much, Gemma. It means the world to us that your ring turned out exactly as you’d hoped — and that the whole experience felt personal and special. We’re so pleased you enjoyed visiting the showroom and workshop — and we’ll be sure to pass your kind words on to Emily too. It was a real pleasure working with you.

Warmest wishes,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Highly recommended

My husband bought me a beautiful eternity ring from Pruden and Smith to mark our wedding anniversary. I love their designs and ethos and the fact that the jewellery is hand made in their workshop.

I had previously had some jewellery remodelled by them and was delighted with it, so this was a return visit. Can’t recommend them highly enough!

5 de junho de 2024
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thank you, Leila — it’s always such a joy to welcome someone back for another special piece, and we’re so pleased your eternity ring felt just right for your anniversary. We really appreciate your support over the years and your lovely words about our designs and workshop.

With warm thanks,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Love going to the shop as they are lovely to visit.

Love going to the shop as they are always very welcoming and helpful even when I'm unsure what exactly I am shopping for.
Have been shown the workshop and everyone is helpful and knowledgeable.
Worth a visit.

8 de junho de 2024
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thank you, William — we're so pleased to hear you’ve enjoyed your visits to the shop and workshop. It means a lot to know you’ve felt welcomed and looked after. We hope to see you again soon!

All the best,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

After loosing the stone from my…

After loosing the stone from my engagement ring I was undecided how to replace it. Rebecca used the gold and stones from my wedding and eternity ring to create a beautiful new ring . The experience both in the shop and online communication was excellent . Rebecca and her staff could not have been more helpful. I am sure I will return and would not hesitate to recommend P&S to family and friends

27 de março de 2025
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thank you so much for your kind words — we’re so glad we could help you create a new piece using the gold and stones from your other meaningful rings. It’s always an honour to work with such personal materials, and we’re delighted to hear that the process felt smooth and supportive from start to finish.

With best wishes,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Fantastic designs and quality

Fantastic designs and quality - my family have been going for 20 + years

26 de março de 2025
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thank you, Elise — it’s so lovely to hear your family has been coming to us for over 20 years! We truly appreciate your continued support and are grateful to have played a small part in so many special moments.

Warm regards,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

An outstanding experience !

Superb ! Deep expertise combined with a real passion for doing the very best for customers makes Pruden and Smith a very special business indeed. We refashioned several pieces of old family jewellery into items that will be worn today and are absolutely delighted with our decision to work with Pruden and Smith. A visit to the showroom and workshop in beautiful Ditchling is a treat too. Thanks to Rebecca and the whole fabulous team.

24 de março de 2025
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thank you so much — your words mean a great deal to us. It was a real pleasure to rework your family jewellery into new pieces that will be worn and loved for years to come. We’re so pleased the experience, and your visit to Ditchling, felt as special as it did on our side too.

With heartfelt thanks,
Rebecca and the whole team at Pruden and Smith

Classificada 5 em 5 estrelas

Meaningful redesign of treasured rings

I trusted Pruden and Smith to refashion my wedding & engagement rings after my bereavement. I wanted something symbolic that treasured what I had lost but looked to the future. It was a truly cathartic process, done with skill, care and empathy. They really listen. They reused the gold and stones from my rings and created something magical through their redesign process adding elements meaningful to me. The ring is so important to me, even more so because of the meaning imbued through being completely involved in the process.

26 de março de 2024
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thank you so much, Mandy — we’re really touched by your words. It was a real privilege to work with your treasured rings and help create something that held both deep meaning and a sense of moving forward. Your trust in us through such a personal journey means a great deal, and we’re so glad the process felt cathartic and supported from start to finish.

With heartfelt thanks,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Bringing new life to old jewellery

I took some treasured old jewellery to be made into something I could wear. The result is a fantastic eternity ring, that holds more meaning than just the stones and is a joy to wear.
Thank you to Rebecca and Lucy, who took the time to listen to my wishes and come up with the design and then to create the ring itself.
I have used this service a couple of times and never been disappointed.

24 de março de 2025
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thank you, Beverley — it’s always a pleasure working with you. We’re so pleased that your eternity ring means so much and is such a joy to wear. It’s lovely to hear how meaningful the process felt too, and we’re grateful for the trust you’ve placed in us time and again.

Warm wishes,
Rebecca, Lucy and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Beautiful jewellery and exception service

I have bought many items of jewellery from Pruden and Smith over the years, including my engagement and wedding rings, and earings fashioned from an old diamond ring, with which I have been delighted. All the pieces are beautiful, and the team offers an exceptional bespoke service for special items. I would highly recommend Pruden and Smith.

23 de março de 2025
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thank you, Beatrice — we’re so grateful for your continued support over the years. It means a great deal to hear how much you’ve enjoyed each piece, and we’re delighted the bespoke service has made a difference when it comes to your most special items.

With kindest regards,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Rebecca advised me

Rebecca advised me, via video call, how to remodel jewellery inherited from my grandmother. The heirloom became a contemporary necklace and a ring I love wearing. Collecting the items from a shop steeped in history was a memorable moment. I really appreciated Rebecca’s honesty, kindness and creativity. The timeline in making the items was also respected.

23 de março de 2025
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thank you so much — we’re delighted to hear how much you love your heirloom redesign. It was such a pleasure to work with you remotely and help bring your grandmother’s jewellery into a new chapter. We're really glad the experience was memorable and that the result feels special to wear.

With very best wishes,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

I have bought several pieces of…

I have bought several pieces of jewellery here over the years. Prudence and Smith is a wonderful place with a great selection of unique jewellery and they will custom make anything you require. All the staff are delightful, helpful and professional. Wouldn't hesitate to recommend this wonderful family run business.

18 de março de 2025
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thank you, Gillian — we’re so grateful for your kind words and your continued support over the years. It means a lot to us as a family-run business, and we’re so pleased you’ve enjoyed both the jewellery and the service from our team.

Warmest regards,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Made with care and beautiful to wear

The staff are super knowledgeable and helpful with finding what you are looking for. I love the unique natural pearls that they find and then complement so well in their jewellery. Made with care and beautiful to wear. Can’t recommend highly enough!

12 de fevereiro de 2025
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thank you, Lorraine — we’re thrilled to hear how much you love your pieces, and we really appreciate your kind words about the team. Finding those special pearls and pairing them beautifully is one of our favourite things to do!

With warm wishes,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Happy Shopper

I have over many years bought many items of jewellery and accessories for the home from P+S. The service from very friendly staff always makes the experience of buying and ordering amazing pieces exceptional.
Well done Pruden and Smith.

22 de março de 2025
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thank you so much, Christine — we’re so pleased you’ve enjoyed shopping with us over the years. Your kind words about the team and the experience mean a great deal to us. We’re truly grateful for your continued support.

Best wishes,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Beautiful items

I've had two amazing bespoke rings made (so far) by Pruden & Smith, using jewels that were precious to me. I've also bought handcrafted silver items as gifts. All beautiful!

21 de março de 2025
Opinião espontânea
logótipo da Pruden and Smith

Resposta da Pruden and Smith

Thank you, Katharine — it’s been such a pleasure creating your bespoke rings, and we’re delighted to hear you love them. It means so much to know our silver gifts have also brought joy. Thank you for trusting us with your precious pieces.

With warmest thanks,
Rebecca and the team at Pruden and Smith

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais