Pruden and Smith Opiniões 87

TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have used Prudent and Smith for many years and cannot recommend them highly enough. From the moment you step through the door to receiving/purchasing an item of jewellery the customer service is ou... Ver mais

Classificada 5 em 5 estrelas

Superb ! Deep expertise combined with a real passion for doing the very best for customers makes Pruden and Smith a very special business indeed. We refashioned several pieces of old family jewellery... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought the solid silver oval bangle 8mm very pleased with this it has a weight to it but not overly heavy you know it's on your wrist I opted for small fits perfectly excellent price too. Very... Ver mais

Classificada 5 em 5 estrelas

I have purchased several pieces of your beautiful jewellery over the last 18 months. Items being Natural zoiosite earrings, " " lapis lazuli earrings, and """""" matching bracel... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Ourivesaria
  2. Joalheiro
  3. Designer de jóias
  4. Fabricante de joalharia

Escrito pela empresa

Unique luxury jewellery for life’s most treasured moments ∙ 25,000+ Happy Customers ∙ Customise & Bespoke Service ∙ Handmade in England ∙ Shop Online


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

87 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

We have bought many pieces of jewelry…

We have bought many pieces of jewelry over the years form P&S. Not only are the pieces imaginatively and skillfully crafted from top quality materials but the service for repairs and renovations is excellent. I cannot recommend too highly.

21 de março de 2025
Opinião espontânea
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Resposta da Pruden and Smith

Thank you, Suzanna — we really appreciate your continued support and lovely feedback. Whether it’s creating something new or carefully restoring a treasured piece, we’re always here to help. It’s been a joy working with you over the years.

Warm regards,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Perfect bubbles

The bubbles ring with pink and teal sapphires has carefully matched and blended stones, the design is beautifully balanced. Its smooth and fits snugly to the finger so it's easy to wear. Customer service at Pruden and Smith is always perfect and efficient.

10 de outubro de 2024
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Resposta da Pruden and Smith

Thank you, Susanna — we’re so glad to hear you’re enjoying your Bubbles ring. It was a real pleasure selecting and balancing the sapphires, and we’re thrilled it feels as comfortable to wear as it looks. Your kind words about our service really mean a lot.

Warm wishes,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Expectations Exceeded

Rebecca and her team helped us transform our vision into the reality of beautiful, inspired, and truly one-of-a kind wedding rings that celebrate and symbolize our love.

Rebecca made us feel comfortable from the moment we met her on a transatlantic video call. She asked all the right questions, explained the process, and set expectations that were met and exceeded. She almost instantly translated our ideas into mock-ups. The Pruden + Smith Team kept in touch with questions, answers, insights, and updates as our project morphed from the initial design phase through to the finished product. P+S took our questions and quirky design preferences in stride and helped us make good choices considering the quality and condition of the family heirlooms we supplied.

We fell in love with the signature rings of the Trap (Sussex Shore) Collection the moment we saw them. These pieces speak to the rugged beauty of our coastal homes, tidal ebbs and flows, and dazzling reflections of so much light, love, and life.
P+S's willingness and ability to transform our family heirlooms into pieces that feel like they naturally fit into this collection makes us feel lucky, blessed, and profoundly grateful.

Can't wait for our next project and to visit in person!

With our very best regards,
M&R

11 de janeiro de 2025
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Resposta da Pruden and Smith

Thank you so much for this incredibly thoughtful review. It was such an honour to help you bring your wedding ring vision to life — and we’re touched that the Trap (Sussex Shore) Collection resonated so deeply with you. Transforming family heirlooms into new treasures is at the heart of what we do, and we’re delighted the process felt so personal and meaningful throughout. We can’t wait to welcome you in person when the time comes!

With our very best wishes,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Remodelling rings

We visited to discuss remodelling engagement ring and wedding rings. They listened to what we had in mind and were very quickly able to translate that into a design. They checked on budget and have a quite short time frame for making the new pieces. Excellent service.

20 de março de 2025
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Resposta da Pruden and Smith

Thank you, Joanne — it was a pleasure helping you bring your ideas to life for your engagement and wedding rings. We’re so glad the process felt smooth and efficient, and that you felt well supported throughout. We look forward to seeing the finished pieces come to life!

Warm wishes,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

I have been a customer for many years

I have been a customer for many years , the quality of their silver and jewellery is excellent.

21 de março de 2025
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Resposta da Pruden and Smith

Thank you, Isabel — we’re truly grateful for your continued support over the years. It’s always lovely to see you, and we really appreciate your kind words about the quality of our jewellery.

Best regards,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Unique jewellery John Lewis+ service

Unique jewellery made by real artisans with the design skills of artists.

I asked for a particular shade of stone in my lovely earrings and P&S found it for me. Even better than John Lewis service

11 de novembro de 2024
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Resposta da Pruden and Smith

Thank you so much — what a compliment! We’re thrilled to hear you love your earrings and that we could find the perfect stone for you. Creating unique jewellery with personal touches is at the heart of what we do, and we’re so glad that came through in your experience.

With warmest thanks,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

I have bought several pieces from…

I have bought several pieces from Pruden & Smith including a pair of diamond and pearl earrings for my wife as a wedding present. The quality is always superb and the designs are always unique and unlike anything you would find on the high street.

9 de agosto de 2024
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Resposta da Pruden and Smith

Thank you, Martin — we’re so pleased to hear how much you’ve enjoyed your jewellery, and that your wife loved her wedding gift. It means a lot to us that you’ve chosen Pruden and Smith for such meaningful moments.

With kindest regards,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Outstanding service

Outstanding service. Purchased silver bracelet before Christmas but was "lost" by the Post Office. Pruden and Smith hand delivered a replacement (I am local) no questions asked. Excellent bracelet with a simple plain design.
The first bracelet did eventually appear after Christmas, so I was able to reciprocate its return.

16 de dezembro de 2024
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Resposta da Pruden and Smith

Thank you so much — we’re really glad we could get your replacement bracelet to you in time and that everything worked out in the end. It’s always a pleasure to help, and we’re delighted to hear you’re happy with the design and service.

Warm regards,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Great quality, workmanship, and design.

I have had two pieces of bespoke jewellery made by Pruden and Smith and couldn't be happier with them.
One item, a pendant, was made using two rings that I was no longer able to wear, and the other was an openable ring that I could wear despite having fingers that swell unpredictably.
I have also bought off the shelf pieces for gifts which have always been warmly received.
Pruden and Smith have now become my jeweller of choice.

21 de março de 2025
Opinião espontânea
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Resposta da Pruden and Smith

Thank you — it’s been such a pleasure creating bespoke pieces with you, and we’re so pleased they’ve been meaningful, practical and well received. We love working with jewellery that carries a story, and we’re truly grateful to be your jeweller of choice.

With warm thanks,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Remodelling old jewellary

I am having some inherited jewellery remodelled and the process has been very easy. Can’t wait to get the finished items. All the staff have been friendly and helpful.

1 de fevereiro de 2025
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Resposta da Pruden and Smith

Thank you! We’re so pleased to hear the process has felt smooth and enjoyable. It’s always exciting to see inherited pieces take on a new life, and we can’t wait for you to receive the finished designs.

All the best,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Beautiful jewellery

I've bought some beautiful pieces from P&S, some as presents but I couldn't resist a pair of baroque pearl earrings for myself. I haven't been to the shop but the website is fantastic and so are the newsletters, which aren't overwhelming but frequent enough to stay in touch. It's a real pleasure to buy from designer jewellers.

21 de março de 2025
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Resposta da Pruden and Smith

Thank you — we’re delighted to hear you’ve enjoyed our online shop and newsletters, and that the baroque pearl earrings were too good to resist! It’s lovely to know that even from afar, the experience still feels special.

Warm wishes,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

My favourite bespoke jewellers!

Pruden and Smith are my favourite bespoke jewellers. I've been buying their silver jewellery for over 20 years and I love their unique designs and amazing quality!

21 de março de 2025
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Resposta da Pruden and Smith

Thank you, Marc — it means so much to have your continued support over the years. We’re so pleased you love the designs and quality, and we feel incredibly lucky to have such loyal customers like you.

With warmest thanks,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Fantastic jewellery with lovely custom…

Fantastic jewellery with lovely custom made pieces, right in the centre of Ditchling.

3 de março de 2025
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Resposta da Pruden and Smith

Thank you, Hal — we’re so glad you’ve enjoyed our bespoke pieces and your visits to the heart of Ditchling. It’s always a pleasure welcoming you into the shop.

All the best,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Beautiful Pearl Pendant

The team at Pruden & Smith made a beautiful pearl necklace for a 30th Wedding Anniversary. They took my initial ideas and crafted a piece that is unique and completely personal. Couldn't have asked for more.

3 de setembro de 2024
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Resposta da Pruden and Smith

Thank you, David — we’re thrilled you were so happy with the necklace for such a special occasion. Creating a piece that’s completely personal and full of meaning is what we love most. We’re so pleased it felt just right.

Best wishes,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Great choice …

I was given a pair of your lapis lazuli drop earrings as a gift and have been absolutely delighted with them. They receive a lot of positive attention and are a joy to wear.

25 de dezembro de 2024
Opinião espontânea
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Resposta da Pruden and Smith

Thank you, Helen — we’re so pleased to hear how much you're enjoying the lapis lazuli earrings. It’s lovely to know they’ve been admired and bring you joy each time you wear them.

Warm regards,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Bespoke jeweller

A fabulous place to have a unique piece of jewellery made. Fantastic for remodelling older style pieces into modern styles. I have had several pieces re- modelled and have been pleased with them all. The team is happy to spend time discussing designs with you to ensure you are happy with your choices.

7 de setembro de 2024
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Resposta da Pruden and Smith

Thank you so much — it’s been a joy working with you to remodel your jewellery into new designs you truly love. We really appreciate your trust in us over several pieces and are so glad the design process felt thoughtful and collaborative.

With warm thanks,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Beautiful bespoke quality jewellery

I am so delighted with the necklace & earrings that I got from Pruden & Smith. The quality is outstanding and the staff were very helpful - I would highly recommend them as an amazing jeweller

20 de março de 2025
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Resposta da Pruden and Smith

Thank you so much, Phillipa — we’re so pleased you’re delighted with your necklace and earrings. It means a lot to hear such kind words about our team and quality, and we’re so grateful for the recommendation.

Warmest wishes,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

I’ve bought several pieces from this…

I’ve bought several pieces from this company, including some made to order for me, and they have all been of high-quality.
I had one item that was faulty, but when I contacted the company, it was replaced promptly.
I would highly recommend them.

20 de março de 2025
Opinião espontânea
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Resposta da Pruden and Smith

Thank you, Tiina — we really appreciate your continued support and lovely feedback. We’re so glad we could quickly sort the issue you mentioned, and it’s wonderful to hear you’ve been happy with each piece over the years.

With best wishes,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

A unique experience

Buying jewellery from Pruden and Smith is a unique experience. I have had items designed for me and also bought pre-made jewellery. The service is friendly, professional and very personal. The necklace I commissioned was unique and beautifully crafted. Definitely worth the journey and visiting Ditchling is a treat.

28 de novembro de 2024
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Resposta da Pruden and Smith

Thank you, Susan — we’re delighted the experience felt so personal and worth the journey. It was a pleasure crafting your necklace, and we’re so pleased to hear how much you enjoyed both the design process and your visit to Ditchling.

Warm regards,
Rebecca and the team at Pruden and Smith

Classificada 5 em 5 estrelas

Quality workmanship,, very relaxed & welcoming shop

My favourite silver nugget necklace that I have worn nearly every day for over thirty years was my first purchase from Pruden & Smith, since then I have bought many gifts and had repairs and remodelling of sentimental jewellery.
Always inviting and inspiring and a friendly welcome when visiting the shop & workshop.

3 de outubro de 2024
Opinião espontânea
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Resposta da Pruden and Smith

Thank you, Ali — we’re truly touched by your kind words. Knowing that your silver nugget necklace has been a part of your life for so long means the world to us. It’s always a joy welcoming you back, whether it’s for new gifts or to lovingly restore sentimental pieces.

With heartfelt thanks,
Rebecca and the team at Pruden and Smith

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