Quality Compliance Systems Limited Opiniões 

great, i wish there there is live chat as problem could be solve in the same hour

Customer Support and Onboarding is really exceptional.

Shout out to Gemma and Becky!!

Each time I have a query, they respond in good time, and with results.

Very fast and efficient, assisted with issue straight away.

Quick and simple support when I needed it

Whenever we have had a query we are able to call and speak directly to a consistent team in Customer Support, never having to wait too long to get through.
They (Kai in particular) always listen with empathy as they triage our situation.
A rapid & positive outcome has always then followed.
Thank you ever so much.

QCS is great to use. very helpful to meet compliance

My account was inactive and Maddie assisted me with getting it back on track in a short space of time.Amazing customer service,thank you QCS.

Great response

You can send policies to staff and see which ones they have viewed

Abi was really helpful, I was having trouble finding a policy and advised her that I needed it for a meeting this afternoon. Within 30 minutes I'd received feedback and was able to find what I was looking for.

The quality of their software is good and detailed. It can be exeptionally good and useful if the user understands how and where to find information on their dashboard. My time is mostly wasted by searching for information by trial and error. For someone who is not IT survee like me, it can be a maze eventhough they provided video's giving guidance. They however, have introduced an additional software that helps to easily find info and I look forward to explore its usefulness.

I had a very disappointing experience with QCS. During the phone call, I was clearly under the impression that I was agreeing to a one-year contract. However, I later discovered that I had actually been signed up for a five-year agreement.

This was not properly explained to me during the sales conversation, and I feel that the way it was presented was misleading. While I accept that I should have read the contract more carefully before signing, the information given to me verbally did not match what I ended up agreeing to.

Overall, this experience has been frustrating and has left me feeling stuck in a long-term commitment I did not intend to make. I would not recommend QCS based on this experience, especially when there are many other companies offering similar services at more competitive prices. I would suggest exploring alternative providers before making a decision

Yes it's going good

I needed to send staff an updated sickness P&P but was unable to find it. I was given clear instruction as to how to locate this.

Very Friendly, directed me in the right direction. Would recommend

I recently contacted QCS customer service and was very impressed with the support I received. The representative I spoke with was extremely helpful, patient, and professional throughout the entire process. She took the time to carefully listen to my issue and guided me step by step through the changes I needed to make, making everything easy to understand.

What really stood out was how efficiently my issue was resolved. Instead of feeling rushed, I felt fully supported and reassured the whole time. Her patience and clear explanations made what could have been a stressful situation much simpler and smoother. I truly appreciate the excellent level of customer service I received and would highly recommend QCS based on this positive experience.

Issue corrected first time.