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Quality Compliance Systems Limited Opiniões 

1744
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Sometimes it can be difficult to find polices and procedures because precise wording needs to be used which isn't always obvious (e.g. 'Incident Response Policy'). However, when I emailed for help I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Christopher Beavis was amazing, he was patient and understanding. I learned alot and feel like I can always get help and support whenever I need it. Thank you Chris

Classificada 5 em 5 estrelas

We have always cherished the exemplary service QCS have always provided us right from the start. We are in our 4th year with them and it's been a fantastic journey so far. Keep up the Great work... Ver mais

Classificada 5 em 5 estrelas

I have used QCS while managing several care homes. The ability to have regularly update and expert policies, with additional resources is key for staff development and for the safety of the residents.... Ver mais

Informações sobre a empresa

  1. Agência de consultoria de negócios e TI
  2. Serviço de empresa para empresa

Sobre Quality Compliance Systems Limited

Escrito pela empresa

At QCS, our mission is to support health and social care providers in delivering exceptional care.

We ensure your business remains compliant every minute of every day, allowing you to dedicate your expertise to what matters most – the wellbeing of your patients and service users.

We handle the regulatory burden so you can focus on providing an outstanding service. Discover how QCS can simplify your compliance and elevate the care you provide today.


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4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 85% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1744)

119 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Terrible standard in terms of the…

Terrible standard in terms of the quality of audit templates, policy templates, etc.
We contacted QCS to cancel our subscription and the cancellation was accepted. A month afterwards, they began demanding we pay them for the full length of the initial subscription despite the low standards.
No other subscription platform charges you when their services no longer meet your needs, e.g. Spotify, Netflix, Gym Memberships, etc.
Disgusting behaviour from QCS. I will be strongly advising providers to stay away from this company!

4 de fevereiro de 2026
Opinião espontânea
logótipo da Quality Compliance Systems Limited

Resposta da Quality Compliance Systems Limited

Hello Ayomide,

Thank you for taking the time to leave your feedback.

We take all feedback seriously and, to date, we have not received any direct concerns from you regarding the quality of our policy or audit templates. If there are specific areas where you feel we have fallen short, we would genuinely welcome the opportunity to understand this better and to work with you to address them. Please feel free to contact us at customer.experience@qcs.co.uk so we can review this in detail.

In relation to your cancellation request, you entered into a fixed-term business-to-business agreement with us for the provision of policy and compliance support. As outlined in the contract you agreed to at the time, mid-term cancellations are not provided for within this type of agreement, which is standard for similar contracts in our sector.

When you contacted us about cancelling, we reached out to explain this and to outline the options available. We also offered to arrange a call to understand your concerns and explore how we could better support you with your compliance needs.

We’re always happy to talk and would welcome the chance to understand your concerns better. If you would like to discuss this further, please get in touch using the email above.

Many thanks,

Kate

Classificada 5 em 5 estrelas

Quick response to Query

Abi a Customer Support Specialist at QCS was brilliant - sent query in morning and had response before the end of the day! Easily and clearly explained and helped me sort my issue! Thank you for such a swift and helpful response!

26 de janeiro de 2026
Classificada 5 em 5 estrelas

Thank you Christopher

Christopher Beavis knew exactly what my problem was and he sorted it immediately for me. He guided me through the process of getting me back on line with patience (as he would need with me!!)

23 de janeiro de 2026
Classificada 5 em 5 estrelas

The agent was knowledgeable

The agent was knowledgeable, but was unable to solve the problem whilst I was n the phone. She did however go away and resolve my issue within 24 hours which is to be commended.

21 de janeiro de 2026
Classificada 5 em 5 estrelas

WOutstanding service – QCS made everything simple and stress-freee have had an excellent experience…

We have had an excellent experience with QCS. The service is outstanding, and the support we received from Rebecca was exceptional. She took us through everything we needed to know about the QCS system step by step and made the whole process incredibly easy.

The policies are fully personalised to your company’s needs, and once set up, there is very little for you to do – simply download and use them. The system is wonderful for carers, as policies are easy to access and can be read on the go. QCS also supports with documentation required for the CQC, including easy-read policies, which has been a huge help.

Rebecca had our platform fully up and running within just a couple of hours, with all policies completed and ready for carers to access. The level of work she achieved in such a short time was truly impressive. There is honestly nothing negative to say about QCS.

They are far better than Croner, which we used previously. I sincerely wish we had known about QCS when we first opened. I would highly recommend QCS to any care provider looking for an efficient, supportive, and professional compliance system.

13 de janeiro de 2026
Classificada 5 em 5 estrelas

We’ve been with QCS Compliance Systems…

We’ve been with QCS Compliance Systems for a number of years, and the support we receive continues to be excellent.

Christopher B has been consistently helpful, approachable, and extremely responsive. Queries are dealt with quickly, guidance is clear and practical.
Reliable support and sound advice make a real difference in compliance, and that’s exactly what you get from Christopher and the wider QCS team.

9 de janeiro de 2026
Classificada 5 em 5 estrelas

Useful,helpful and easy to navigate

As a Practice Manager, I find this service extremely helpful. I receive regular updates on how many people have accessed the website, and I can also see who accessed it and when, which is very useful for monitoring.
All policies are detailed and easy to understand for all staff members. If you have any queries, they are answered and resolved in a timely manner, and you are kept informed of the process throughout.
In summary, this is a very helpful and easy-to-navigate service for GP surgeries, and I would highly recommend it.

12 de dezembro de 2025
Classificada 5 em 5 estrelas

Great service

It took a little while on hold, but the call back option was great and my problem got sorted out, the person was very helpful

11 de dezembro de 2025
Classificada 5 em 5 estrelas

Was very helpful

Was very helpful
He explained step by step
Made sure I understood everything and that everything was back on track.
Was polite Was a great customer service overall no complaints 👌 👍

10 de dezembro de 2025

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