Sometimes it can be difficult to find polices and procedures because precise wording needs to be used which isn't always obvious (e.g. 'Incident Response Policy'). However, when I emailed for help I... Ver mais
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Sometimes it can be difficult to find polices and procedures because precise wording needs to be used which isn't always obvious (e.g. 'Incident Response Policy'). However, when I emailed for help I... Ver mais
A empresa respondeu
Christopher Beavis was amazing, he was patient and understanding. I learned alot and feel like I can always get help and support whenever I need it. Thank you Chris
We have always cherished the exemplary service QCS have always provided us right from the start. We are in our 4th year with them and it's been a fantastic journey so far. Keep up the Great work... Ver mais
I have used QCS while managing several care homes. The ability to have regularly update and expert policies, with additional resources is key for staff development and for the safety of the residents.... Ver mais
Escrito pela empresa
At QCS, our mission is to support health and social care providers in delivering exceptional care.
We ensure your business remains compliant every minute of every day, allowing you to dedicate your expertise to what matters most – the wellbeing of your patients and service users.
We handle the regulatory burden so you can focus on providing an outstanding service. Discover how QCS can simplify your compliance and elevate the care you provide today.
6-9, The Square, Stockley Park, Hayes, Uxbridge , UB11 1FW, Uxbridge, Reino Unido

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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 85% das suas opiniões negativas
Geralmente responde dentro de uma semana
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My query was attended to swiftly and the agent was well knowledgeable about his work.
QCS is an amazing compliance system that we have used. I would highly recommend it. A fab Support team who walk you through any challenges you face.
The whole experience is brilliant.
The one that stand out for me was the packaging of the training contents (detailed and delivered in a very stimulative structure).
I felt very confident to go back to work with all the skills and knowledge acquired after my training.
Also the customers support staff were excellent in resolving any of my queries on time.
Thank you so much for the wonderful job you are all doing.
Great help and support from a friendly expert at QCS - thank you very much
Really pleased with the support I received today. Chloe talked on the telephone with me at length to identify the issues we were experiencing. She was very prompt with her response and solution. Very staffed with the service.
This is a very useful system for care providers both small and large .I think to get the best out of it , there should be more training available on how to use the policies and work can be reduced in maintaining these policies. Greater use of technology and notifications. I myself use it but not enough and I feel lost sometimes.
I love the platform and the way the staff team are spot on in responding to our queries.
This company is a scam. They charge an arm and leg for nothing. If you no longer require their services, they demand you pay for the remaining months that are not covered. If not they pass you unto a debt collection agency and charge double the amount. They do not listen to you even if you try to reach an agreement. Tell me how a £1,000 debt turns into £3800. I will never recommend their services to anyone.

Resposta da Quality Compliance Systems Limited
The gentleman was able to help me with my enquiry and explained everything very well.
What can I say my whole experience so far with QCS has been absolutely amazing! The support, help and advise from Customer Service has been outstanding. Thank you
Christopher was really helpful and friendly - solved my issue really quickly.
The telephone was answered within reasonable time.
The staff was extremally good, kind and helpful.
My concerns was dealt with immediately and link was sent over which enable our problems to be rectified.
I have spoken to Chris a few times now and he is always helpful and professional.
We use the QCS' for our policies. The system itself is very useful, especially with ongoing updates to legislation. Once you get an answer from the initial help request, the team is really quick at responding. They are extremely helpful and treat all requests with respect. I have recently had the pleasure of speaking with Christopher and Becky who have both been brilliant at helping me with my query. The only thing I would love to see going forward from QCS would be a live chat to get answers on the spot for smaller, less important queries and help that their help center doesn't have the answer to.
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