Sometimes it can be difficult to find polices and procedures because precise wording needs to be used which isn't always obvious (e.g. 'Incident Response Policy'). However, when I emailed for help I... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Sometimes it can be difficult to find polices and procedures because precise wording needs to be used which isn't always obvious (e.g. 'Incident Response Policy'). However, when I emailed for help I... Ver mais
A empresa respondeu
Christopher Beavis was amazing, he was patient and understanding. I learned alot and feel like I can always get help and support whenever I need it. Thank you Chris
We have always cherished the exemplary service QCS have always provided us right from the start. We are in our 4th year with them and it's been a fantastic journey so far. Keep up the Great work... Ver mais
I have used QCS while managing several care homes. The ability to have regularly update and expert policies, with additional resources is key for staff development and for the safety of the residents.... Ver mais
Escrito pela empresa
At QCS, our mission is to support health and social care providers in delivering exceptional care.
We ensure your business remains compliant every minute of every day, allowing you to dedicate your expertise to what matters most – the wellbeing of your patients and service users.
We handle the regulatory burden so you can focus on providing an outstanding service. Discover how QCS can simplify your compliance and elevate the care you provide today.
6-9, The Square, Stockley Park, Hayes, Uxbridge , UB11 1FW, Uxbridge, Reino Unido

Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 85% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Support call;
Excellent service, issue was resolved swiftly and efficiently.
Becky was really helpful in explaining the process of adding carers and creating a reading list, step by step. This has made our workload much easier as we understand the system better now. Thank you so much!
The help and support I received was excellent. A very helpful, knowledgeable customer success specialist was able to answer my query and point me in the right direction for more information
Great support from QCS, patience and detailed in explaining how the system reports work.
I just wanted to take a moment to express my appreciation for the excellent customer service I received recently. Christopher was so informative.
It was refreshing to interact with a team member who was not only knowledgeable and informative but also genuinely friendly without being patronising. Your approach made the experience feel both professional and personable.
If I could give this company a negative rating, I absolutely would.
I’ve been stuck in a pointless contract with them since September, paying £215 a month for a service I have never used—because it was never suitable for my business in the first place. This wasn’t made clear to me before signing up, and once I realised it didn’t meet my needs, I tried to cancel.
I reached out multiple times, expressing that the service was unnecessary. I was told cancellation was possible, so I gave it another shot, thinking maybe the process would be straightforward. Big mistake.
When I contacted them again at the end of May/start of June, I was finally told I could end my contract early—but now they’re claiming I still have to pay for two more months because Companies House hasn’t updated the status of my business yet. For context: my business is inactive, not trading, has no employees, and the website is offline. There is no justification for continuing to charge me.
They know it’s absurd, I know it’s absurd, but they hide behind vague and manipulative ‘company policy’.
Let me be clear: this is a scam. They will smile on the phone and pretend to be helpful while quietly draining your money. Do not fall for the friendly tone or polished website. Their business model thrives on trapping people in useless contracts and profiting from confusion.
Stay far away. Learn from my mistake.
I asked a question and the feedback was prompt
Chris was really helpful, he answered all my questions and all the extra ones I had. Thank you
The support that was provided was eloquent and easy to follow, the customer care was extremely good and all of my questions were answered in full, leaving me with a clearer knowledge and ability to use the system.
Quick and simple, explained the issue and it was solved a couple of emails afterwards, no hassle at all
Helpful patient staff supported me to navigate the system and taught me what I needed to know.
I was able to get a response to a non urgent enquiry in a timeframe that was suitable to me and considerably quite quick considering the nature of the question
Chris in the Customer Experience Team at QCS assisted with a query and helped to locate specific policies and content.
The response was prompt with the relevant information.
Excellent service provided by Rachel, highly professional, highly engaged. As an early stage start-up will certainly be using QCS in the future for our CQC requirements given their approachability and flexibility in getting our application together.
The response I received from the team was quick and helpful. Navigating the site can become a wonderful experience.
Christopher Beavis is your guy. he is very helpful and knows the system. solved all our problems with the system!
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