Quality Poles Opiniões 

292
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Because of a manufacturing issue the curtain rings I received were not the correct size. But that was not a problem for James who went above and beyond to find us the correct rings. He spent a weekend... Ver mais

Classificada 5 em 5 estrelas

Item was not what I wanted, tried to email the sales team asking for a refund and was ignored me. Update: Comment below is apprwciated but is wrong, order was placed mid April and request... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It was a nice surprise to come across a company that still displays a phone number on their website and actually answers the phone! I had a few queries so it was important that I could speak to someon... Ver mais

Classificada 5 em 5 estrelas

I hadn’t bought anything from quality Poles before but I needn’t have worried, the service was exceptional. They kept me informed of progress. The curtain tie backs arrived on time and far outweighe... Ver mais

Informações sobre a empresa

  1. Loja de cortinas e persianas
  2. também em
  3. Decoração e Design de Interiores
  4. Fornecedor e fabricante de cortinas
  5. Loja de cortinas
  6. Loja de persianas
  7. Loja de roupas de cama

Escrito pela empresa

Quality Poles offers a wide range of high quality Metal and Wooden Curtain Poles, Bedding, Curtains, Venetian Blinds, Curtain Tracks, Roller Blinds, Pole Accessories and more. We specialise in home furnishing products from manufacturers such as Hallis Hudson, Jones Interiors, Catherine Lansfield, Integra, Swish, Speedy Products, Cameron Fuller, Universal and more. We also ship worldwide, so no matter where you are, you can order the same great products at Quality Poles."


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

292 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(292)

17 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 2 em 5 estrelas

Disappointed

Paid what I thought might give me a high quality product. Nice brackets but the actual poles are inferior to cheaper products on the market. Disappointed.

10 de janeiro de 2025
logótipo da Quality Poles

Resposta da Quality Poles

Hi

Thank you for your review.
We do not manufacture any curtain poles as we are a retailer, so any product issues will need to be reported to us so that we can resolve them with the supplier.
We have not received any communication from you and i have sent an email after receiving your feedback 10 days ago which was also not replied to.
If you can respond to my email regarding resolving your issue then we can help you as much as possible.
Usually this curtain pole set has no issues so your curtain pole set could have been from a bad batch (wooden curtain poles differ in each batch as they are made from natural materials)
We can also communicate with the supplier if you have any specific technical issues so you won't have to keep any unsatisfactory items.

Thank you
Regards

Quality Poles

Classificada 4 em 5 estrelas

Quick service

Quick service, really good at keeping you informed by email but no delivery information.

12 de dezembro de 2024
logótipo da Quality Poles

Resposta da Quality Poles

Hi

Thank you for your review.
I am glad to hear that you are happy with the service provided.
We upload tracking details on each order which are visible if a customer has created an account.
I can see that you placed the order as a guest, so the tracking details would not be visible to you as it requires an account to be created.
If you need to place a future order as a guest and require tracking details to be sent, just contact us and we can send the tracking information to you directly by email.

Thank you
Regards

Quality Poles

Classificada 5 em 5 estrelas

Mrs lilian Lawson

I ordered by phone the gentleman was very helpful he gave me all the lnformation I needed I was contacted when the parcel was going to be delivered so first class service the curtains was very good quality for the money so a big thankyou

29 de novembro de 2024
Classificada 5 em 5 estrelas

You can speak to a real person when you have a question

It was a nice surprise to come across a company that still displays a phone number on their website and actually answers the phone! I had a few queries so it was important that I could speak to someone before placing the order. The items were competitively priced and arrived securely wrapped within a couple of days. Very happy with the whole experience from start to finish.

4 de dezembro de 2024
Classificada 5 em 5 estrelas

Excellent speedy service

Excellent speedy service. We had been let down from another seller who took 3 weeks to tell us the item was out of stock. Thankfully, I discovered this firm who completed the order swiftly.

20 de novembro de 2024
Classificada 5 em 5 estrelas

Great product

Easy ordering, Very good clear colours as in the photo. Good quality Quick delivery. Excelent price...Happy giraffe :) Towel

29 de outubro de 2024
Classificada 4 em 5 estrelas

Very pleased with the quilt

Very pleased with the quilt, as expected it was on the large side but not a problem for me. My only disappointment was the lack of delivery day/time update from the courier.

14 de outubro de 2024
logótipo da Quality Poles

Resposta da Quality Poles

Hi

Thank you for your review.
I am glad to hear that you are happy with the bedding that you have ordered.
We upload tracking details on each order which are visible if a customer has created an account.
I can see that you have created an account, so the details should be visible to you when you are logged in and on your orders page.

Thank you
Regards

Quality Poles

Classificada 5 em 5 estrelas

This is my second order with Quality…

This is my second order with Quality Poles. The service was excellent just as the first time. I ordered the pole in the evening and as I was in a rush to get the curtain pole, I phoned in the morning to ask if they could do their best to dispatch it on the day. The lady said she would check with the dispatcher and then got back to me to tell me it would be dispatched that day. Great service thank you. Pole arrived next day.

6 de setembro de 2024

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