Because of a manufacturing issue the curtain rings I received were not the correct size. But that was not a problem for James who went above and beyond to find us the correct rings. He spent a weekend... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Item was not what I wanted, tried to email the sales team asking for a refund and was ignored me. Update: Comment below is apprwciated but is wrong, order was placed mid April and request... Ver mais
A empresa respondeu
It was a nice surprise to come across a company that still displays a phone number on their website and actually answers the phone! I had a few queries so it was important that I could speak to someon... Ver mais
I hadn’t bought anything from quality Poles before but I needn’t have worried, the service was exceptional. They kept me informed of progress. The curtain tie backs arrived on time and far outweighe... Ver mais
Informações sobre a empresa
- Loja de cortinas e persianas
- também em
- Decoração e Design de Interiores
- Fornecedor e fabricante de cortinas
- Loja de cortinas
- Loja de persianas
- Loja de roupas de cama
Escrito pela empresa
Quality Poles offers a wide range of high quality Metal and Wooden Curtain Poles, Bedding, Curtains, Venetian Blinds, Curtain Tracks, Roller Blinds, Pole Accessories and more. We specialise in home furnishing products from manufacturers such as Hallis Hudson, Jones Interiors, Catherine Lansfield, Integra, Swish, Speedy Products, Cameron Fuller, Universal and more. We also ship worldwide, so no matter where you are, you can order the same great products at Quality Poles."
Informações de contacto
The Street 2, IP20 0DF, Alburgh, Reino Unido
- 01986 511078
- Sales@qualitypoles.com
- qualitypoles.com
4,7
Excelente
292 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Reasonably satisfied
No problem with the ordering and the excellent delivery.
Whilst the product matched the description, the rail was made of thin metal sprayed with a bright glitzy “gold.”
It makes the product look cheap!!!
18 de abril de 2023
Exactly what was expected
24 de março de 2023
Well packaged but not speedy
Very pleased with tiebacks ordered. Not lightning fast delivery but I wasn’t in a hurry with this. They were out of stock elsewhere.
24 de março de 2023
Very satisfied with this order.
Easy to order. Quite fast delivery. Good quality wooden curtain rings.
14 de março de 2023
Product very good would have liked next…
Product very good would have liked next day delivery available
17 de março de 2023
Beautiful holdbacks very quick service…
Beautiful holdbacks very quick service would use Thai company again
23 de março de 2023
Still not received the parcel
20 de março de 2023
Resposta da Quality Poles
Hi
We have received no contact from yourself about this issue so far.
We can be contacted by telephone or email at any time to deal with any problems.
I have taken a look at the tracking information and it shows that they tried to deliver your parcel on 4 separate dates, with delivery cards also being left, but there was nobody to accept the parcel on each date.
This parcel has now been put on a "return to sender" as they needed a recipient to accept the parcel.
You can contact us at any time on sorting out the delivery and we will be happy to help.
Thank you
Regards
Quality Poles
They didnt have one of the deuvet sets…
They didnt have one of the deuvet sets I ordered it was
Out of stock they recommended another one which
Was very helpful and I am very pleased with it.the
Whole service was very good and the goods arrived
Within a couple of days I was very impressed,
23 de fevereiro de 2023
Excellent product and service
23 de fevereiro de 2023
Helpful, friendly, reliable company
James was super helpful when an order was out of stock, offering me an alternative, keeping me updated and changing the delivery address after I noticed a typo.
22 de fevereiro de 2023
Opinião espontânea
The blind cutter when I set it to cut…
The blind cutter when I set it to cut the right length moved whilst in use ruined the blind ! Does not lock properly
Very disappointed
14 de fevereiro de 2023
Resposta da Quality Poles
Hi
Thank you for your review.
I apologise for the issue that you have experienced with the slat cutter.
This is the first time that we have heard of issues with this slat cutter which have been supplied for around 10 years, so your slat cutter may have been from a bad batch.
The cutter should only be used to cut one slat at a time, so if multiple slats are being cut at once then this could cause cutting issues.
I have passed on the information to the supplier to see if they can help to identify what has happened and to resolve the issue for you..
If you can send photos of the cutter to us, then we can get a replacement cutter sent out for you.
Thank you
Regards
Quality Poles
Easy to order and very quick service at…
Easy to order and very quick service at reasonable price
9 de fevereiro de 2023
A real plesure to deal with
A real pleasure to deal with this company. They sorted out my order quickly and efficiently over the phone when I managed to type my email address incorrectly and was unable to see the confirmation order. The rail was great and delivered without fuss the next day. Will definately use them again
25 de janeiro de 2023
Items arrived promptly and as described. Thanks.
31 de janeiro de 2023
pillow case was ripped
pillow case was ripped, sent them a photo and message and got no reply
10 de janeiro de 2023
Resposta da Quality Poles
Hi
I apologise for the pillowcase being damaged.
We do not seem to have received the email that you sent.
Is it possible for you to send the email to us again?
In the meantime i will arrange for a replacement to be sent for you as soon as possible.
Thank you
Regards
Quality Poles
Great service
There were problems with this order, one of my own making and the other a manufacturer’s fault, but both sorted out in good time. I have been very happy with the service from this company, James in particular has gone the extra mile to make things right.
27 de janeiro de 2023
Good quality itens and delicered…
Good quality itens and delicered quickly. Would highly recommend.
20 de janeiro de 2023
Love it!
I absolutely love this product - I'd been looking for something acceptable for some time. The colour is perfect for my curtains and it's decorative without being too much so. Very pleased with the price too. Thank you so much.
6 de janeiro de 2023
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.