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Quality Poles Opiniões 

292
•
TrustScore: 4.5 em 5

4,7

Loja de cortinas e persianas
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Because of a manufacturing issue the curtain rings I received were not the correct size. But that was not a problem for James who went above and beyond to find us the correct rings. He spent a weekend... Ver mais

Classificada 5 em 5 estrelas

Item was not what I wanted, tried to email the sales team asking for a refund and was ignored me. Update: Comment below is apprwciated but is wrong, order was placed mid April and request... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It was a nice surprise to come across a company that still displays a phone number on their website and actually answers the phone! I had a few queries so it was important that I could speak to someon... Ver mais

Classificada 5 em 5 estrelas

I hadn’t bought anything from quality Poles before but I needn’t have worried, the service was exceptional. They kept me informed of progress. The curtain tie backs arrived on time and far outweighe... Ver mais

Informações sobre a empresa

  1. Loja de cortinas e persianas
  2. também em
  3. Decoração e Design de Interiores
  4. Fornecedor e fabricante de cortinas
  5. Loja de cortinas
  6. Loja de persianas
  7. Loja de roupas de cama

Escrito pela empresa

Quality Poles offers a wide range of high quality Metal and Wooden Curtain Poles, Bedding, Curtains, Venetian Blinds, Curtain Tracks, Roller Blinds, Pole Accessories and more. We specialise in home furnishing products from manufacturers such as Hallis Hudson, Jones Interiors, Catherine Lansfield, Integra, Swish, Speedy Products, Cameron Fuller, Universal and more. We also ship worldwide, so no matter where you are, you can order the same great products at Quality Poles."

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

292 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

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4,7

Todas as opiniões

(292)

17 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

The quality of the curtain does not…

The quality of the curtain pole does not match the name of the company, the quality is very poor, not worth the price tag.

30 de maio de 2023
logótipo da Quality Poles

Resposta da Quality Poles

Hi

Thank you for your review.
I apologise for the issues that you have experienced with the quality of the curtain pole set.
We have received no contact from yourself about any issues so far.
We can be contacted by telephone or email at any time to deal with any problems.

We do not manufacture the curtain poles as we are the retailer so we do not have any involvement with the quality of the manufacturing process.
The corded pole that you have ordered is the lowest priced corded pole available which does mean that the quality is going to be on the lower end of the scale, but it does offer a lot for the money as a ready made corded pole costs more to manufacture than a standard ready made pole set.
For a high quality corded pole, you will need to order a bespoke range which will allow you to choose high quality options, although the price will be quite a lot higher.

We replace any faulty or damaged items free of charge and no customer needs to be left with an item of unsatisfactory quality.
If you have any issues with the curtain pole, just let me know and i will be happy to help.
We can also communicate with the supplier if you have any specific technical issues so you won't have to keep any unsatisfactory items.
You can return any items to us for a refund by using the returns page on our website.

Thank you
Regards

Quality Poles

Classificada 5 em 5 estrelas

Vendor will refund.

Item was not what I wanted, tried to email the sales team asking for a refund and was ignored me.

Update:
Comment below is apprwciated but is wrong, order was placed mid April and request for refund late April.

Never received an email on returns

Please resend.

Order nunber 5961/220423/70

2nd Update: it appears vendor will accept refund, appreciated.

25 de abril de 2023
logótipo da Quality Poles

Resposta da Quality Poles

Hi

We sent a reply to your email on 10 April, did you receive it?
You may need to check your Spam inbox to see if it went into there instead of your main inbox.
The item that you ordered (a roller blind kit) was correctly sent out and in our email we mentioned that you can return the order to us.

Thank you
Regards

Quality Poles

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